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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,286 Reviews

1,286 Reviews of Herb Chambers Honda - Service Center

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April 04, 2025

A place where professionalism prevails. I will definitely take my car there again, because I know it will be in good hands. Once again, a special thank you to Sean De Silva, the guy who nev More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
April 03, 2025

My experience today at Herb Chambers was wonderful, the costumer services was great and friendly, More

by theannymedina30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers Honda responded

We're happy to hear you had a great experience here at Herb Chambers Honda In Boston! Thanks for visiting us and please don't hesitate to reach out the next time we can be of assistance!

April 02, 2025

My service advisor Sean DeSilva was excellent. He helped recommend the correct service for me and explained the results of testing very thoroughly. More

by nsheehan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 03, 2025 -

Herb Chambers Honda responded

Thank you for the great feedback! We're glad to hear Sean provided excellent service at Herb Chambers Honda In Boston. We appreciate your support and look forward to serving you again!

March 30, 2025

Sean DeSilva provided excellent service care. He was very helpful and knowledgeable. Thank you very much! More

by kmmay627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston! Thank you for taking the time to share your experience with us. We appreciate your support and look forward to serving you again in the future!

March 29, 2025

The Honda Morrissey Blvd Dorchester location is great—the customer service is efficient and thorough; and I appreciate service advisor Sean DeSilva, who is very knowledgeable and hands-on. I trust their wor More

by angela_clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 31, 2025 -

Herb Chambers Honda responded

Angela, thank you for trusting Herb Chambers Honda In Boston with your vehicle! We're delighted to hear that Sean and our team provided efficient and thorough service. We look forward to continuing to serve you in the future!

March 28, 2025

very polite and kind, excellent worker👍🏽 I recommend my family and friends to him for services and support👍🏽 More

by rosalindbudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Herb Chambers Honda responded

Thank you for recommending our team at Herb Chambers Honda In Boston! We're delighted to hear about your positive experience and appreciate your support. We'll be here whenever you or your loved ones need assistance!

March 26, 2025

Impressed with the service they gave me. , I felt that they valued my time. Very accommodating More

by Psdelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we hope to see you again in the future!

March 26, 2025

Very good 👍 right to the point would go back. there was a red jeep I would be interested in. Send me a picture of the Jeep. More

by msimmonds617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! Please feel free to reach out to our team directly for additional information about our inventory!

March 16, 2025

Car was damaged, not cleaned nothing offered like do you want to clean your car do you vacuum More

by Samorah saint louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Herb Chambers Honda responded

We take customer feedback seriously, so would you be willing to speak with me about your experience directly? If so, please contact me at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

March 03, 2025

Robert hall is one of the best employees that herb chamber Honda dealer, very good customer service and good and fast service More

by aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Honda responded

Aurelio, we're delighted to hear that Robert provided you with excellent service at Herb Chambers Honda In Boston. Thank you for the kind words and support!

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