Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,462 reviews
The car gets taken care of. They have a text system to keep you updated about progress, but nobody ever answers the texts. It’s happened twice to me now. They have a text system to keep you updated about progress, but nobody ever answers the texts. It’s happened twice to me now. More
A very personalized experience, always attentive, helpful, and professional. The car looks great and at a great price, I recommend this dealership to anyone looking for a new car! helpful, and professional. The car looks great and at a great price, I recommend this dealership to anyone looking for a new car! More
Robert and the service department did not do any work for 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 h 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 hours when I dropped it off and he assured it will be ready. Robert said he would call me to give an update on my warranty claim (a process that took 20 mins at an another tire shop, not 4 hours). He did not call me for 4 hours nor did he return two of my calls. His associate received my call twice and did not give me any updates as well. I got fed up with the dealership not giving any updates for four hours, so I walked back to see my car sitting in the parking lot as I left it. I wasted 4 hours for no work to get done. More
Great experience with Sean DeSilva again at Honda of Boston with getting a punctured tire replaced at service department and beating tire dealers prices in a timely manner thumbs up Sean Boston with getting a punctured tire replaced at service department and beating tire dealers prices in a timely manner thumbs up Sean More
Sean was EXCELLENT! He was kind, courteous, and knowledgeable about my car. He taught me what to look for in my car servicing, I have never been approached with this typ He was kind, courteous, and knowledgeable about my car. He taught me what to look for in my car servicing, I have never been approached with this type of service at any dealership before. Thank you Sean, well done! More
Frank provides phenomenonal purchase experience for me. I am thankful for all the help Frank provided. Would recommend Herb Chamber in Boston if you are looking for a new car! I am thankful for all the help Frank provided. Would recommend Herb Chamber in Boston if you are looking for a new car! More
Sean DeSilva at the service area has always been up front and honest about my car needs and whether or not I need immediate services done. I recently took my vehicle in because my air conditioning stopped co and honest about my car needs and whether or not I need immediate services done. I recently took my vehicle in because my air conditioning stopped cooling. Although it was a 10 day ordeal I appreciated his communication and honesty about what was going on. Great employee!! More
Everyone was friendly and approachable. They me feel very welcomed. Sofia was very patient with me. They me feel very welcomed. Sofia was very patient with me. More