Herb Chambers Honda

Sean DeSilva took excellent care of me when I came in to have a recall taken care of. He went above and beyond the call of duty to make sure that I had no questions about the procedure. have a recall taken care of. He went above and beyond the call of duty to make sure that I had no questions about the procedure. More

Frank was friendly and had a caring approach, he made the process very easy for me. I'll definitely recommend his services to my family and friends. Keep up the good work! process very easy for me. I'll definitely recommend his services to my family and friends. Keep up the good work! More

A deal that couldn't have gone more smoothly than it did thanks to the helpfulness, knowledge, and friendliness of the staff. thanks to the helpfulness, knowledge, and friendliness of the staff. More

Muy Buenos profecionales y muy amables y atentos. Me trataron muy bien. Los puedo recomendar. Me trataron muy bien. Los puedo recomendar. More

Great customer service experience every time I walked in. I didn’t have to wait too long to get my car done. Everybody is nice and friendly with customers. 5 stars for the branch. I didn’t have to wait too long to get my car done. Everybody is nice and friendly with customers. 5 stars for the branch. More

Collision center administrative staff is terrible! Change them or give them training on customer relations. One hang up the telephone to my face Julia Anderson. Their manager left I can’t blame him th Change them or give them training on customer relations. One hang up the telephone to my face Julia Anderson. Their manager left I can’t blame him these people are so aggressive no one can work with them. All they want is to fight! I am a customer who waited literally 4 months to get my vehicle back from the body shop. They don’t know how to sympathize or have any empathy. They just attack. They are rude very rude. They expect me to pay for diagnostic test after they return the car. Did they fix it or not? Who knows! Unacceptable. I want to feel satisfied that my car has been repaired fully if the body shop is returning it to me. I don’t expect to run a diagnostic test to audit the work they have done. Then there is Susan Tarquini. She thinks she is the manager of the people who work for Honda plus the customers. Without listening she gives orders reaches conclusions. Does not have the ability to evaluate a situation like a manager and help the customer especially if the customer is a loyal one for the past 2 years. She wants to send thunderbolts with her immense arrogance and dictatorship. Find someone with managerial skills or give her training. As a matter of fact keep your technicians but fire all your administrative and sales personnel. Find people who can build trust and good relations with customers. If anybody asks me about Honda Chambers collision center I will say run away as fast as you can. The person in Honda chambers called Sean is a a hider He just hides away when there is a confrontation instead of supporting his customer. The Sean in the collision center does not know the features of Honda cars. Robert D. I am sorry to write all these on your evaluation because you were the only one who attended my questions as I received my car after 4 months !!! giving me dependable and informative answers. Thank you for your time and kind approach. More

Sean took care of me and ensured I was in good standing with my vehicle. Good customer service experience with Sean with my vehicle. Good customer service experience with Sean More

They gave good friendly service and was very helpful in every way to fix my problem. I will recommend them to anyone who needs good service. every way to fix my problem. I will recommend them to anyone who needs good service. More

The dealer was prompt and extremely helpful with getting me the car of choice with the best rate. Even went above and beyond to assist with insurance providers as I was having trouble initially. Very satisf me the car of choice with the best rate. Even went above and beyond to assist with insurance providers as I was having trouble initially. Very satisfied More