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Herb Chambers Honda

Boston, MA

4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

February 05, 2024

This was an easy and respectful process. We have had to car shop several times in the last year, and Makayla and the team at were among the best in terms of transparency, and. Ease. More

by profspooner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Honda responded

We're glad to know that Makayla and our team at Herb Chambers Honda In Boston made your car shopping experience easy and transparent. Thanks for the review!

February 05, 2024

This dealership is active and although there is a wait I am provided satisfactory service. More

by kamarcalixte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Honda responded

We appreciate your kind words and rating. We hope to see you back for a five-star experience next time! - Herb Chambers Honda In Boston

February 05, 2024

Went to get my recall done. Was greeted at the front door. Drop off car and was greeted by Tony. Checked-in my car was told about an hour. Tony kept me updated. At one point he More

by nahcyrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man
Feb 06, 2024 -

Herb Chambers Honda responded

We're glad to know that your visit for the recall service went seamlessly with Tony and our team at Herb Chambers Honda In Boston. Thank you for choosing and recommending us! We'll see you next time. Safe travels!

February 05, 2024

First time buying a car in a very long time. They made this process a great experience to have a very personable staff, very knowledgeable and helpful during the buying process. More

by Heckleyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Honda responded

We're delighted to know that our team at Herb Chambers Honda In Boston could make your car-buying experience a positive one. Thank you for trusting us with your business! Have a great ride!

February 04, 2024

I needed an emergency service and the service department scheduled me immediately. The technician spent a long time in diagnosing my issue and was sensitive to getting it right before money was committed. C More

by depowellbedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Honda responded

We're glad to know our service department at Herb Chambers Honda In Boston was able to assist you promptly and effectively. We always aim for clear communication and accurate diagnostics before proceeding with any work. Thanks for the positive feedback!

February 03, 2024

I brought my car in for service and luckily got to work with Sean again. He’s very professional and detail oriented and went the extra mile to try resolve a recurring issue wit my tire pressure. More

by pjmccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swan in service
Feb 05, 2024 -

Herb Chambers Honda responded

PJ, we're glad to know that Sean was able to assist you with your tire pressure issue at Herb Chambers Honda In Boston. Thanks for trusting us with your vehicle's service needs! We'll see you next time. Safe travels!

February 01, 2024

Received excellent service from Sean. He always makes sure my car is great shape! Always recommend him! More

by brehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 01, 2024 -

Herb Chambers Honda responded

Bre, we're glad to know Sean provided excellent service and took great care of your car at Herb Chambers Honda In Boston. Thanks for recommending us!

February 01, 2024

Sean was nice and straight forward about the service I was going to receive. Great customer service More

by pink island
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Feb 01, 2024 -

Herb Chambers Honda responded

We're happy to hear Sean provided you with excellent service during your recent visit here at Herb Chambers Honda In Boston! Thanks for your business and please don't hesitate to reach out if we can assist you again in the future!

January 31, 2024

Everyone at the dealership was very nice and helpful. Jean was very helpful. The dealership was very clean More

by madisondent14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Honda responded

Hi Madison! We're delighted to know that you had a positive experience at Herb Chambers Honda In Boston and found our team, including Jean, helpful. Thanks for noting the cleanliness of our dealership too!

January 30, 2024

Very easy to do business with, respectful and efficient. We enjoyed working with Mary Lopez. More

by WillandEllin
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

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