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Herb Chambers Honda
Boston, MA
2,648 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,648 reviews
May 12, 2025
Sean DeSilva was very professional and went above and beyond to provide an excellent service experience. I was completely satisfied with my experience. beyond to provide an excellent service experience. I was completely satisfied with my experience. More
by Chmeade
May 11, 2025
Sean was incredibly helpful and walked me through all the steps of the service. Service staff were helpful and did a great job with the service. steps of the service. Service staff were helpful and did a great job with the service. More
by GD
Employees Worked With
May 07, 2025
Good experience friendly and patient. Answered all my questions when I ask got me in a new car. Great customer service Answered all my questions when I ask got me in a new car. Great customer service More
by sstcash4
May 07, 2025
yesterday, I took maintenance service with Sean Desilva. he provided a professional advisory, and coordinate with tech. Make it quick and perfect. he provided a professional advisory, and coordinate with tech. Make it quick and perfect. More
by Wang
Employees Worked With
May 02, 2025
Val was responsive, honest, and really listened to what I was looking for. He NEVER tried to sell me extras or add ons. Financing office was also honest, direct, and did not attempt to sell me extra services was looking for. He NEVER tried to sell me extras or add ons. Financing office was also honest, direct, and did not attempt to sell me extra services or protections. Just as importantly, I received a good deal on the exact car I wanted—no bait and switch as other dealers tried to do. More
by HopDaddy
May 02, 2025
Always an excellent service, all the employees are awesome. Recommend 100%. Don’t miss the great service. awesome. Recommend 100%. Don’t miss the great service. More
by Innamarie1987
May 01, 2025
Will always come here because of Sean’s outstanding work. I came in with a popped tire, unsure if my warranty would cover it. Sean not only took the time to advocate for me, he did it while managing over 80 I came in with a popped tire, unsure if my warranty would cover it. Sean not only took the time to advocate for me, he did it while managing over 80 other orders! Despite how busy he was, he never made me feel like just another customer. He was attentive, efficient, and genuinely made sure I felt taken care of from start to finish. His ability to juggle so much while still providing personalized service is impressive. More
by nancywenxin
Employees Worked With
Sean
May 01, 2025
Working with Nelson was a pleasure. He was professional and knowledgeable . He answered all my questions and advised of all procedures for my lease buyout. This was my first time at He He was professional and knowledgeable . He answered all my questions and advised of all procedures for my lease buyout. This was my first time at Herb Chambers Honda as I just moved to this neighborhood.. I will be servicing my car there going forward!! I will be going back for my oil change next week and look forward to dealing with Nelson once again.. Thank you Nelson for handling my car with care . More
by Janet.panzone
Employees Worked With
May 01, 2025
Great service fixed in a timely manner. I’ve been a customer since 2012 ! I’ve purchased and serviced my Hondas at Herb Chambers with confidence! I’ve been a customer since 2012 ! I’ve purchased and serviced my Hondas at Herb Chambers with confidence! More
by Beefman81
Employees Worked With
Nelson Castillo
