Back

Herb Chambers Honda

Boston, MA

4.8
2,588 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,588 reviews

March 18, 2025

They were very professional and kind making my first car purchase remarkable. I will recommend Herb Chambers Honda in Boston to friends and family. I especially want to thank Saleswoman Sofia for her expert More

by wilotree29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo
Mar 18, 2025 -

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda in Boston for your first car purchase! We're delighted to hear that Sofia's expertise and enthusiasm made the experience remarkable. We appreciate your recommendation and look forward to assisting any friends or family you send our way!

March 16, 2025

Car was damaged, not cleaned nothing offered like do you want to clean your car do you vacuum More

by Samorah saint louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Herb Chambers Honda responded

We take customer feedback seriously, so would you be willing to speak with me about your experience directly? If so, please contact me at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

March 16, 2025

Rushane made the often stressful experience of purchasing a vehicle very simple. Nick the finance was super helpful with understanding my needs when finalizing the paperwork More

by bpug5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rushane Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Rushane and Nick made your car-buying experience smooth at Herb Chambers Honda In Boston. Thank you for sharing this positive feedback, and enjoy your new vehicle!

March 11, 2025

I will send customer to your dealership to see Fabian. He was very courteous and attention. I will recommend him to customer. More

by ram.ramcharran51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Chandler, Tural Bayramli
Mar 11, 2025 -

Herb Chambers Honda responded

Ram, thank you for recommending Fabian and Herb Chambers Honda In Boston! We're delighted to hear about your positive experience. We look forward to welcoming more customers through your referrals!

March 09, 2025

Excelente servicio al cliente atentos y buscan la manera de que sientas lo más cómodo posible More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Herb Chambers Honda responded

Luis, ¡Estamos felices de que nuestro equipo haya brindado un servicio al cliente incomparable durante su visita! ¡Gracias! - Herb Chambers Honda In Boston

March 06, 2025

They didn’t pressure me into buying and were very patient with all of my questions. More

by TBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tao
Mar 06, 2025 -

Herb Chambers Honda responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Honda In Boston

March 06, 2025

Jean is a very nice person, very knowledgeable and pleasant to talk with. He responded all my questions in a professional and friendly manner. Was ready to look for the best deal for me based on the i More

by Minu
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Jean provided such a professional and friendly experience at Herb Chambers Honda In Boston. It's great to know he was able to assist you with finding the best deal. Thank you for sharing your positive feedback!

March 03, 2025

Robert hall is one of the best employees that herb chamber Honda dealer, very good customer service and good and fast service More

by aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Honda responded

Aurelio, we're delighted to hear that Robert provided you with excellent service at Herb Chambers Honda In Boston. Thank you for the kind words and support!

March 01, 2025

Process was quick and smooth, Mary got me exactly what I needed and gave us plenty of great options. Very happy with our new CRV! More

by RobF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Mary made the process quick and smooth for you at Herb Chambers Honda In Boston! Enjoy your new CR-V, and thank you for choosing us!

February 28, 2025

I brought my car in to see what was wrong with my car, I was charge 200$ for a diagnostic test, however code p2096 was the problem , and that problem was ignored (Bank1) instead that go to (bank2) and tel More

by Love glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the diagnostic test. We strive for accuracy and transparency in our services, so it's concerning that we may have missed addressing the main issue you were facing. I understand how frustrating this must be, and I'd like to discuss it further to see how we can make things right. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com