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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

March 28, 2024

Staff was very professional, knowledgeable, and friendly. My salesman Tural was great. Would recommend highly! More

by Lynnmorse31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tural Bayramli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Herb Chambers Honda responded

Lynn, we're delighted to know you had a positive experience with Tural and the rest of our team at Herb Chambers Honda In Boston. Thanks for recommending us!

March 27, 2024

The best customer Service at this dealership, Sean Desilva is always so knowledgeable and helpful. Mary W More

by maryj.nevin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Mar 27, 2024 -

Herb Chambers Honda responded

Mary, we're delighted to know that Sean's knowledge and helpfulness made your experience at Herb Chambers Honda In Boston a great one. Thanks for the positive feedback!

March 25, 2024

I am very pleased with my car purchase at Herb Chambers Honda. The staff was very knowledgeable and extremely professional. Valer walked me through every step in process with great patience and courtesy. I More

by ermira.tanellari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Herb Chambers Honda responded

Ermira, we're so glad to know you had a positive experience with Valer and our team at Herb Chambers Honda in Boston. We appreciate your kind words and look forward to assisting you with any future auto needs!

March 24, 2024

Love the customer service—Sean DeSilva is always on top of things at the front desk—explaining my multi-point service and reminding me to cash in on my FREE car wash!!! More

by angela_clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Mar 25, 2024 -

Herb Chambers Honda responded

Angela, we're so glad to know that Sean's service made a positive impact on your experience at Herb Chambers Honda In Boston. We appreciate the shout-out and look forward to seeing you for your next car wash!

March 24, 2024

Service is the Best . Sean walk me through everything that needs to be fixed and then we me and my wife drop off the car More

by Ossehrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Mar 26, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean was able to provide you with the best service at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you again in the future!

March 22, 2024

Robert Hall is very helpful to customer and knowledgeable for services done. Robert has friendly manner to all customers which we had seen in service area. More

by kyanjanel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Herb Chambers Honda responded

Hi Janelkyan! We're glad to know that Robert was able to provide you with the excellent service we strive for at Herb Chambers Honda In Boston. Thanks for your positive feedback!

March 22, 2024

I had my car my appointment and Robert Hall was very helpful like always. He answers my questions patiently. Any recommendations Robert lets me know as well. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Herb Chambers Honda responded

Maria, thank you so much for trusting Robert & the Herb Chambers Honda In Boston team with your service needs! We appreciate your continued support and look forward to seeing you again next time!

March 20, 2024

Sean DeSilva and his service team were excellent as always! Professional, courteous, and competent service each and every time! The best in the business, Thank you all! More

by Pete M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
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Mar 20, 2024 -

Herb Chambers Honda responded

Hi Pete M! We're delighted to know that Sean and our service team at Herb Chambers Honda In Boston continue to impress you with their professionalism and courtesy. Thanks for your kind words!

March 20, 2024

Nelson Castillo is a thorough, personable and knowledgeable service specialist. He is attentive to your concerns, ensures that they are met, and explains every aspect of the final invoice. I wo More

by JAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
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Mar 20, 2024 -

JAK responded

Herb Chambers Honda Mar 20, 2024 Herb Chambers Honda ***** JAK Nelson Castillo is a thorough, personable and knowledgeable service specialist. He is attentive to your concerns, ensures that they are met, and explains every aspect of the final invoice. I would not have known that the tire which needed to be replaced was still under warranty if he had not been diligent about checking on work that had been completed during a previous visit.

Mar 21, 2024 -

Herb Chambers Honda responded

Hi Jak! We're glad to know that our team member, Nelson, provided you with such detailed and attentive service at Herb Chambers Honda In Boston. It's great to see his diligence paid off in your experience! We'll be sure he gets the recognition he deserves. Thanks for sharing this review!

March 20, 2024

Mary Lopez was very helpful and understanding of everything we wanted . I will definitely be back and will recommend anyone to here !!! More

by alexandis.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Herb Chambers Honda responded

Hi Alexandis! It's great to know that Mary was able to assist you so well at Herb Chambers Honda In Boston. We look forward to seeing you again and appreciate your recommendations!

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