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Herb Chambers Honda
Boston, MA
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,463 reviews
January 02, 2017
Great customer service On 12/16, I was the last customer and the store suppose to close at 6pm and all the employees suppose to attend a holiday party right after that. They On 12/16, I was the last customer and the store suppose to close at 6pm and all the employees suppose to attend a holiday party right after that. They finished the work with my car a few minutes after 6 and everyone are very polite and did not show any impatience. Great customer service! More
by Tianjun Xu
Employees Worked With
January 02, 2017
Great service Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. More
by MC
January 02, 2017
Great service! Great service and friendly people. Reasonable waiting time. They called me when the car was ready to be piccked up. Checking out was fast and they of Great service and friendly people. Reasonable waiting time. They called me when the car was ready to be piccked up. Checking out was fast and they offer coffee and apples. More
by Alla
Employees Worked With
January 02, 2017
Location is good for buyers without a car, good location. This location is very good in the city. It is close and accessible to public transportation. Employees there are friendly and eager to do business wit This location is very good in the city. It is close and accessible to public transportation. Employees there are friendly and eager to do business with you. But please make sure what is your price bottom line is. If you know what your price is, they can match your requirement and budget. It is very nice place. All services are awesome. The only unhappy part is the money. I am not happy on the price I paid. But it is good for you. My loss is your gain. The sales team did good job on negotiating, even it is more for you. But I admire them. More
by Yonglin Li
Employees Worked With
Eric Poulson , Nick Surdis
January 01, 2017
A Long Tradition of Excellence Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad t Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad to part with it, but it served me well over the past 18 years because I had it serviced regularly and exclusively at Herb Chambers Honda Service. Convenient, professional, helpful, and friendly. More
by HappyCR-VOwner
Employees Worked With
January 01, 2017
Personalized Service Makes All the Difference Personalized service makes all the difference, when buying a vehicle, and Herb Chambers Honda does not disappoint! My sales representative, Mr. Gerso Personalized service makes all the difference, when buying a vehicle, and Herb Chambers Honda does not disappoint! My sales representative, Mr. Gerson Ruiz, was friendly and helpful, and the business/finance manager, Mr. Eric Poulson, was personable, informative, and reassuring. When there was a minor glitch with the new registration, Mr. Poulson stepped in and personally facilitated a favorable solution. I can't say enough about the attention and care given to me during the whole process. This was my third purchase from Herb Chambers Honda and will not be my last. More
by HappyCR-VOwner
Employees Worked With
Mr. Gerson Ruiz, Eric Poulson
December 26, 2016
Honda Family I had a great experience with Honda Chambers and got right information and get my right car .Thanks to Keith Bank he is knowledgeable as well friendl I had a great experience with Honda Chambers and got right information and get my right car .Thanks to Keith Bank he is knowledgeable as well friendly.I got best deal among the other dealership.Last but not least Thank to Mr.Mohammed Denny. More
by Nimu123
Employees Worked With
Mohammed Denny , Keith Banks O'Banor
December 22, 2016
Oil change. Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience th Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience there. More
by Brighton
December 19, 2016
In and out quickly. Another satisfied customer! I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the waiting area. More
by SatisfiedCustomer
Employees Worked With
December 19, 2016
Always excellent service, as expected I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. D I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. David called me to tell me what the technician had found, managed to find me a discount, and called me when the car was ready. I was very pleased with the service I received. More
by Alison Arnstein
