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Herb Chambers Honda
Boston, MA
2,458 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,458 reviews
November 20, 2024
Sean DeSilva has exceeded my expectations every time I've worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came in with, major to minor. He arranged every aspect of service from my arrival to departure, and had a driver to take me home, then back in minutes during the mechanical servicing. He found a way to reduce the initial estimate significantly for when I arrived for pick-up. Very impressive, all in all. More
by T A Barnard
Employees Worked With
Sean DeSilva
November 20, 2024
Sean was great to work with. He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing to work with someone who is an advocate for you and your vehicle. More
by Riss
Employees Worked With
Sean Desilva
November 20, 2024
I had service and Sean was the person who help me he is very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is ther very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is there I don’t feel stressed because he always make me have a amazing experience thank you so much Sean More
by Martg
Employees Worked With
Sean
November 19, 2024
Brought my 2018 Accord to Herbs Chamber in Dorchester and was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in t was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in the service department, is basically there to give you the highest possible price on the simplest service work. He also basically trys to screw you financially. I was quoted 600 dollars for spark plugs, 800 dollars for a service, and 700 dollars for rear brakes. I called any other service shop immediately and they cut that price in half and even more. DO NOT TAKE YOUR HONDA HERE and DO NOT SEE SEAN, or you'll be broke by the end of the day. More
by Connor W
Employees Worked With
Sean DeSilva - Service Department
November 17, 2024
I have been leasing cars with Herb Chambers Boston for the past 25 years. I have been fortunate to work with Keith Banks consistently. Keith is amazing to work with and in fact has become a family friend the past 25 years. I have been fortunate to work with Keith Banks consistently. Keith is amazing to work with and in fact has become a family friend along the way. If you desire the best pricing and service, call and ask for Keith. You’re welcome!!😊 More
by Pam
November 14, 2024
Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More
by Mrlaing
November 14, 2024
Robert Hall is always exceptional. You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! More
by Arthur
November 11, 2024
Herb Chambers Honda Boston is the best around. They constantly provide excellent service and are very easy to work with. They constantly provide excellent service and are very easy to work with. More
by Raw
Employees Worked With
Sean DeSilva is great to work with. He always keeps you informed on what's going on with your car when it's being serviced, he's one of the best in the business.
November 10, 2024
Robert is awesome. Service is here is great. I recommend it 100%. Keep it up Service is here is great. I recommend it 100%. Keep it up More
by rush
Employees Worked With
