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Herb Chambers Honda
Boston, MA
2,672 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,672 reviews
June 16, 2025
My daughter purchased a used HRV from a dealership in CT. and the A/c unit went 100 miles after the warranty elapsed. She lives in Boston and brought it to your dealership and we had the pleasure of dealing and the A/c unit went 100 miles after the warranty elapsed. She lives in Boston and brought it to your dealership and we had the pleasure of dealing with Sean Desilva. From the beginning of the process Sean was fantastic in making sure my daughter had transportation and facilitating with me and the other dealership so we could get the work done in Boston without having to drive it to Connecticut. From the diagnosis to the work being completed several phone calls with Sean, me and the other dealership took place, and Sean even took a phone call from my daughter on his day off. I would highly recommend your dealership for service especially if you are dealing with Sean. More
by shurlbut
Employees Worked With
Sean Desilva
June 14, 2025
I am happy with Honda service with the video link and the customer service Robert Hall helped. customer service Robert Hall helped. More
by Siucheung29
Employees Worked With
June 11, 2025
Thank you Sean DeSilva. Once again you simplify the maintenance issues and cost involving my Honda Accord. As a 78 year old Senior my days of processing problems involving Once again you simplify the maintenance issues and cost involving my Honda Accord. As a 78 year old Senior my days of processing problems involving a timely manner are over. Thank you Sean your patience and time spent with me is very much appreciated. More
by jhoward930462000
Employees Worked With
Sean Desilva
June 10, 2025
My first time at Herb Chambers service center was an amazing experience. Sean DeSilva was extremely helpful and honest. I look forward to doing business with them in the future as they are located in a amazing experience. Sean DeSilva was extremely helpful and honest. I look forward to doing business with them in the future as they are located in a perfect location. Keep up the good work in the community 👍🏿👍🏿 More
by tineia17
Employees Worked With
Sean DeSilva
June 09, 2025
Great service from Sean. He is very professional and easy to talk to. Overall wasa great experience. I would highly recommend him to anyone! He is very professional and easy to talk to. Overall wasa great experience. I would highly recommend him to anyone! More
by yongam lee
Employees Worked With
Sean Desilva
June 08, 2025
My Honda was purchased through Herb Chambers, and over the past 9 years, Herb Chambers has always been my choice for service. Recently, the low tire pressure indicator was lit and all tires were checked, the past 9 years, Herb Chambers has always been my choice for service. Recently, the low tire pressure indicator was lit and all tires were checked, inflated and light reset. Sean DeSilva is the best! He’s knowledgeable and I appreciate working with him. I tend to get there first thing, so the wait was not bad at all. It depends on what is wrong with your car. More
by HappyCustomer
Employees Worked With
Sean DeSilva
June 06, 2025
I was told I can come in, the sales clerk told me “ it was slow” I waited a hour before they was taking in my car for an oil change. Never get an oil change there again, horrible. was slow” I waited a hour before they was taking in my car for an oil change. Never get an oil change there again, horrible. More
by Johnwalsh6578
Employees Worked With
Not sure
