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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,785 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,785 reviews

October 26, 2025

The service team is fantastic. Patient and knowledgeable! Taking time to explain without pressure!!! Shoutout to Sean, Robert and Nelson! More

by Lauriesimo411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean! Nelson! Robert!
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Oct 27, 2025 -

Herb Chambers Honda responded

We're so glad the Herb Chambers Honda in Boston service team helped you out! Sean, Robert, and Nelson will get the kudos they deserve. Thank you for your feedback!

October 26, 2025

I’ve been coming to the dealership for six years and they have always been very welcoming, friendly good vibes, knowledgeable, courteous, respectable, great experience all the time More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DiSilva
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Oct 27, 2025 -

Herb Chambers Honda responded

Dee, thank you for being part of the Herb Chambers Honda In Boston family for six years! We’re thrilled to know you're always welcomed with good vibes and professionalism!

October 25, 2025

Robert provided a seamless service and kept in contact with progress of the repair in a timely manner. More

by reinhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Herb Chambers Honda responded

Thank you for sharing your feedback for Robert! We are pleased to hear you are so satisfied with his excellent communication skills. -Herb Chambers Honda In Boston

October 22, 2025

Very satisfied with the work done on my Honda Accord each time at Herb Chambers Honda of Boston. Service Advisor Sean DaSilva managed the repair of multiple issues on my car this week. He explained the probl More

by kathryncoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva — Five Stars
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Oct 23, 2025 -

Herb Chambers Honda responded

Kathryn, it's great to hear that Sean and our team took such good care of you and your Honda Accord! Thank you for choosing and trusting Herb Chambers Honda In Boston. We hope to welcome you back for all of your future needs! Safe travels!

October 20, 2025

Sean desilva, Susan and Tom were absolutely phenomenal. They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They wer More

by Crysta.peps47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
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Oct 21, 2025 -

Herb Chambers Honda responded

We are so happy to hear that you are in good hands with Sean, Susan, and Tom! Thank you for trusting Herb Chambers Honda In Boston with your business and for sharing this feedback. Safe travels!

October 19, 2025

Everything is always disorganized only reason I go is because it is close to my house. More

by Jbclark675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person not listed
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Oct 21, 2025 -

Herb Chambers Honda responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 18, 2025

The customer service rep at the counter helped me find a battery for my key fob More

by Pbacdayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Henderson
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Oct 21, 2025 -

Herb Chambers Honda responded

We're so glad our Herb Chambers Honda In Boston team could assist you! Take care and please don't hesitate to reach out if we can be of service again in the future!

October 17, 2025

Sean who works in the service department always goes above and beyond. He is professional and gets the job done More

by margaretehurley404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 20, 2025 -

Herb Chambers Honda responded

We couldn't agree more, Margarete! It's wonderful to hear that Sean consistently provides such exceptional service. We'll be sure to pass along your kind words to him. Thank you for choosing Herb Chambers Honda In Boston – we look forward to serving you again in the future!

October 17, 2025

Sean De Silva saved me again! The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through t More

by richardolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean De Silva
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Oct 20, 2025 -

Herb Chambers Honda responded

Thank you for the incredible review, Richard! We're so glad Sean was able to guide the repair process and help resolve a major issue with care and expertise. It means a lot to hear that, in your many years of experience, you’ve found our service to be the best. We truly appreciate your trust in Sean and the Herb Chambers Honda of Boston team!

October 15, 2025

Jeremy was very east to work. If found the exact vehicle I was looking for. More

by pattyoconnor1214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Herb Chambers Honda responded

Patty, we're so glad you found what you were looking for here at Herb Chambers Honda In Boston! Jeremy & the team appreciate your business and hope to see you again in the future!

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