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Herb Chambers BMW of Boston

Boston, MA

4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

May 01, 2025

I recently purchased a BMW X1 from Herb Chambers in Boston and had the absolute pleasure of working with Ahmad and Omar. Ahmad went above and beyond to assist me throughout the entire process. From the More

by Kathleendavid17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Ahmad and Omar made your experience at Herb Chambers BMW of Boston exceptional! Your recommendation means a lot to us, and we'll be sure to share your kind words with the team. Enjoy every moment in your new BMW X1!

May 01, 2025

Julieth the service advisor is extremely helpful, she is very patient, professional, courteous polite eager to help the customer. She is very knowledgeable about her job. I will definitely recommend her to More

by Shouttonyuwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 02, 2025 -

Herb Chambers BMW of Boston responded

Thank you for recognizing Julieth's exceptional service at Herb Chambers BMW of Boston! We're delighted to hear she made such a positive impression and appreciate your recommendation.

May 01, 2025

The crew here go above and beyond in customer service. No wonder they are 5-star rated! More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
May 01, 2025 -

Herb Chambers BMW of Boston responded

Hi KC! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers BMW of Boston! We'll see you next time!

April 30, 2025

I’ve been working with Mark Ravin for 20 years. First with my Mini and last ten years with my X3. Mark alwys has been the best service provider. He’s great at explaining things and I trust his advi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
May 01, 2025 -

Herb Chambers BMW of Boston responded

Tom, it's fantastic to hear about your long-standing relationship with Mark at Herb Chambers BMW of Boston! We're delighted that his service and expertise have consistently met your expectations. Thank you for sharing this wonderful feedback!

April 30, 2025

Excellent customer care and service! This is my third car purchase from Hadi! Thank you! More

by alopoukhine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Herb Chambers BMW of Boston responded

We're so glad Hadi & the team here at Herb Chambers BMW of Boston continue to earn your support. Thanks for your continued trust and enjoy the new vehicle!

April 29, 2025

The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f More

by msomd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with our Service Department at Herb Chambers BMW of Boston! We're delighted to hear that Matt, Higor, and James have consistently provided outstanding service over the years. We appreciate your loyalty and look forward to continuing to take great care of your BMWs! Safe travels!

April 29, 2025

Always the best! ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, More

by J-Bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Herb Chambers BMW of Boston responded

Hi J-Bones! Thanks for sharing your unique and creative review! We're glad to hear you had a great experience with us at Herb Chambers BMW of Boston. Safe travels on all your adventures!

April 24, 2025

My direct work at BMW Boston was with Mark Lande whom I’ve worked with for more than 10 years. As always, thoroughly professional, personable, and on-the-ball, making the whole experience as convenient a More

by Bob Kegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Herb Chambers BMW of Boston responded

Bob, we're delighted to hear that Mark has consistently provided you with a professional and pleasant experience at Herb Chambers BMW of Boston. Thank you for your continued trust in us!

April 22, 2025

I had a very good experience Hadi , he was very helpful and explained clearly, all in all a good experience More

by among
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Hadi provided you with a helpful service at Herb Chambers BMW of Boston. Thank you for sharing your positive feedback!

April 20, 2025

Shiraz was so helpful and friendly. I would like to thank the young man that explained all the details about the car and the finance man . Everyone could not have been nicer and I would More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Herb Chambers BMW of Boston responded

Hi Anne, we're delighted to hear that Shiraz and the team at Herb Chambers BMW of Boston provided such a helpful experience. We appreciate your recommendation and see you again! Safe travels!