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Herb Chambers BMW of Boston
Boston, MA
2,588 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,588 reviews
May 08, 2026
We have bought more than ten cars from Herb Chambers dealerships and have always been treated with care and professionalism. Thank you!! dealerships and have always been treated with care and professionalism. Thank you!! More
by scott.schoen
May 04, 2026
This dealership has a high degree of professionalism and customer care. I was treated with transparency and respect. Some of the salespeople have been there for 20+ years, which says a lot about the calibe customer care. I was treated with transparency and respect. Some of the salespeople have been there for 20+ years, which says a lot about the caliber of this dealership. More
by nicole_solano
May 04, 2026
Excellent service all around. Nick was extremely helpful and knowledgeable. This is my second time at this BMW dealership and I will definitely continue to return. Nick was extremely helpful and knowledgeable. This is my second time at this BMW dealership and I will definitely continue to return. More
by mpbrewerstar
May 03, 2026
I had an exceptional experience at BMW of Boston from start to finish. My salesperson, Will, was attentive, professional, and genuinely focused on making sure all of my questions were answered without ev start to finish. My salesperson, Will, was attentive, professional, and genuinely focused on making sure all of my questions were answered without ever feeling rushed or pressured. The finance manager, David, was equally impressive, knowledgeable, efficient, and thorough in explaining every detail. He broke everything down in a clear and easy-to-understand way, which made me feel confident in every decision. They made the entire process feel personalized and straightforward. Together, they created a seamless, stress-free car-buying experience that truly exceeded my expectations. More
by Smolina
May 03, 2026
Service was conducted perfectly, ensuring maximum level of excellence. I would recommend Herb Chambers BMW of Boston to everyone, who seeks professionalism in auto service. of excellence. I would recommend Herb Chambers BMW of Boston to everyone, who seeks professionalism in auto service. More
by Yasha Blokhin
Employees Worked With
Kirill Dergunov
May 01, 2026
This place was really nice but the offices were a little bit small and crowded. bit small and crowded. More
by Arianasdad86
Employees Worked With
April 29, 2026
I had such a great experience at BMW from start to finish! The entire dealership made me feel welcome — the reception was amazing and everything was handled so smoothly. I first worked with Ahmed, finish! The entire dealership made me feel welcome — the reception was amazing and everything was handled so smoothly. I first worked with Ahmed, who was incredible. He was patient, kind, and truly went above and beyond (he even gifted me a BMW teddy bear 🧸 — such a thoughtful touch!). I finalized everything with Omar, who made the process easy and stress-free. He was professional, helpful, and made sure I left feeling confident and happy with my decision. Overall, I couldn’t be happier with my experience. The team really knows how to take care of their customers. I would 100% recommend this dealership to anyone looking for a car! More
by alaniscanelo
April 28, 2026
The sales people and management at Herb Chambers/BMW of Boston are the best service people, always on point, helpful and supportive and make the process very smooth and painful Boston are the best service people, always on point, helpful and supportive and make the process very smooth and painful More
by Alina R
Employees Worked With
April 26, 2026
Hadi Eslami provided excellent help for selecting and ordering new BMW X3 M50. He is very knowledgeable, professional, and polite person. It was a pleasure to work with him. Car delivery was extremely sm ordering new BMW X3 M50. He is very knowledgeable, professional, and polite person. It was a pleasure to work with him. Car delivery was extremely smooth and quick because Hadi organized and scheduled everything very well. I highly recommend to work with Hadi. More
by vgrinman
Employees Worked With
