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Herb Chambers BMW of Boston
Boston, MA
2,588 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,588 reviews
April 22, 2026
Had a terrible experience. Initial routine service was fine but more complex needs arose. I will never go back. I was told by the Associate a Manager would reach out. Never did Initial routine service was fine but more complex needs arose. I will never go back. I was told by the Associate a Manager would reach out. Never did. More
by cars5873
Employees Worked With
I don't put blame on an individual employee
April 19, 2026
Using it for years very happy to come back and get a great experience getting a new car great experience getting a new car More
by Sro2721
Employees Worked With
April 14, 2026
I placed a 1k deposit towards a BMW M2 Xdri, vehicle is not in production and will not be for a few months, deposit is for an allocation only. It appears my sales rep, Mike Semedo, took deposit vehicle is not in production and will not be for a few months, deposit is for an allocation only. It appears my sales rep, Mike Semedo, took deposit prematurely, should have advised to wait. I had to request re refund due to a separate matter which arose, Mike tried to claim i would not be able to deposit again, a mere line to avoid refund and or lose sale. My refund request was on a Wednesday, in was not processed until the Monday after; despite bogus lines saying it was processed. Needless to say, I won't deposit again, i will go to another dealer whom isn't so shady. More
by koartist77
Employees Worked With
April 13, 2026
Robert Cohoon is genuinely a great person, very knowledgeable about vehicles so he explains technical issues in a very understandable way. Also was able to turn a very unfortunate situation into a knowledgeable about vehicles so he explains technical issues in a very understandable way. Also was able to turn a very unfortunate situation into a great one. He deserves all the recognition there is. Amazing service manager. More
by Finesse
Employees Worked With
Robert Cohoon
April 04, 2026
Jing. Ian and Omar were great. Everything was done without being pushy on both sides. On trade in day, in and out in less than 2 hours, they handled litera Ian and Omar were great. Everything was done without being pushy on both sides. On trade in day, in and out in less than 2 hours, they handled literally everything. More
by jconers15
Employees Worked With
Other Employees :
Ian the recent BU grad. Remembered I had a back issue after only meeting during a test drive
April 04, 2026
Professional, courteous and fair. Hadi made the experience easy and pleasant. Will refer him to others Hadi made the experience easy and pleasant. Will refer him to others More
by manjit_bakshi
Employees Worked With
March 30, 2026
Abdou provided fiest-rate service. He explained things perfectly and was a pleasure to work with. The dealership is efficient and processes all documentation promptly. I had a great He explained things perfectly and was a pleasure to work with. The dealership is efficient and processes all documentation promptly. I had a great experience. More
by RS
Employees Worked With
March 30, 2026
It is very friendly, very good, takes too long and seems expensive. I love my car and want to keep it in good order so I come to you all. expensive. I love my car and want to keep it in good order so I come to you all. More
by hanover3
Employees Worked With
Briefly spoke to two people
March 29, 2026
Have been going for over 40 years with excellent response Hadi Eslami is an extraordinary good sales person response Hadi Eslami is an extraordinary good sales person More
by Drsamnun
Employees Worked With
March 29, 2026
Sheraz was a pleasure to work with on our lease of a 2026 i4- professional and low pressure. Would highly recommend. The finance team could be improved. i4- professional and low pressure. Would highly recommend. The finance team could be improved. More
by Brooklyngreyi4
Employees Worked With
