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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.8
1,864 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,864 reviews

June 04, 2026

Great buying experience. No haggling, up front no-nonsense dealers. Very nice & accommodating staff & management. More

by TIMKNOBBE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hasse
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Jun 04, 2026 -

Henry Brown Buick GMC responded

What a pleasure to hear you had a straightforward, no-pressure buying process with our team. Congratulations on your new GMC, and thank you for highlighting Blake’s support and our staff’s accommodating service. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 04, 2026

Very nice looking and the employees were all very friendly and professional in helping me with my decision and getting what I wanted. More

by jdave278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember name from finance but was very helpful.
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Jun 04, 2026 -

Henry Brown Buick GMC responded

Thank you for highlighting the welcoming atmosphere our team, including Wagner, creates. We’re thrilled you love the look and felt supported in choosing your new GMC Canyon. Enjoy many great journeys ahead. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 04, 2026

Excellent people to do business with. Fair and transparent process. Tim was more than helpful in making this a painless experience More

by falco7756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to hear that you found our process fair and transparent and that Tim made everything painless. Congratulations on your new GMC 3500. We appreciate you choosing us and look forward to helping again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Jun 04, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at Henry Brown Buick GMC and that Tim provided helpful assistance throughout the process. We strive for fairness and transparency, and it’s great to know that reflected in your visit. Our team looks forward to seeing you again soon! Sincerely, The Team at Henry Brown Buick GMC

June 03, 2026

The salesman's and dealership was great to work with. I will buy my next car from them More

by Dixon
Recommend Dealer
Yes
Employees Worked With
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Henry Brown Buick GMC responded

Thank you for sharing your experience with Ranger and our team. We’re thrilled your new Buick Encore purchase went so smoothly and that you’ll turn to us again for your next vehicle. We look forward to helping you again soon. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2026

Very helpful and knowledgeable about the vehicles and I will tell all my friends and family to buy a vehicle from the dealership More

by kittie99
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Henry Brown Buick GMC responded

We’re glad Brandon and Ranger offered knowledgeable support during your new Buick Encore GX purchase. Thank you for recommending us to friends and family. Enjoy every mile in your Encore GX. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2026

Ben and his team are the best at what they do. They do their best to make the process as easy as possible. Great Experience, everytime... More

by SCOTT@TRINITYCOAZ.COM
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brown
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Jun 03, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to hear that Ben and his team made purchasing your new GMC straightforward. Thank you for your kind words and we look forward to assisting you again soon. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2026

I took my truck in to get some motor mounts changed and afterwards there was a noise coming from the front of the truck. I had to call and call and call to try to get a hold of my service advisor and whoev More

by concerned consumer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Bejarano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Henry Brown Buick GMC responded

We are sorry to hear that you are not satisfied with your vehicle's repair. We attempted to duplicate your concern over a two week period but were unable to identify a problem. To minimize any inconvenience, we provided alternate transportation while your vehicle was in our service department so that you would not be without something to drive. We also offered to conduct a joint test drive with our shop foreman to help diagnose your concern, however, you declined. We remain committed to helping resolve this issue and would be happy to continue working with you if you give us the opportunity to do so. Please contact our service department at your earliest convenience to schedule an appointment. Thank you.

June 02, 2026

I've been dealing with Henry Brown for 25 years or more. Great people, great service. More

by steve@eagleenv.com
Recommend Dealer
Yes
Employees Worked With
Tom Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mead, Blaine Richey, Jo in parts
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Jun 02, 2026 -

Henry Brown Buick GMC responded

It’s fantastic to have your loyalty for more than 25 years. We appreciate the trust you place in our team for your GMC needs and look forward to serving you for many years to come. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 02, 2026

She was friendly, explained clearly and made the necessary purchasing paperwork process flow quickly.and easily. More

by palejoaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Price
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Jun 02, 2026 -

Henry Brown Buick GMC responded

Thank you for choosing the new Buick Envista and for sharing your positive experience. We’re pleased our team made the paperwork clear and efficient. Enjoy your Envista, and please reach out if there’s anything else we can assist with. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 02, 2026

Good friend, great service. Very happy with my new truck and always pleased with the friendliness and service at Henry Brown. More

by chadrohner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brown
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Jun 02, 2026 -

Henry Brown Buick GMC responded

It’s great to hear you felt welcomed and received outstanding service. We’re delighted you’re enjoying your new GMC Sierra 1500. Let us know how we can help in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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