Henry Brown Buick GMC

Great car buying experience by far In all we have worked with Dwayne 3 times. He is a great guy to work with and very personable, listens to what you want and finds it for you! Doesn' In all we have worked with Dwayne 3 times. He is a great guy to work with and very personable, listens to what you want and finds it for you! Doesn't push you into something that you don't want or need. We will continue to recommended him to all our friends and family looking to purchase vehicles. More

Best car dealer around One if the best car dealers I have ever had the pleasure of working with! A very genuinely man who doesn't push you to get somthing you dont want. Ver One if the best car dealers I have ever had the pleasure of working with! A very genuinely man who doesn't push you to get somthing you dont want. Very nice would recommend to all my friends and family! More

Good Experience I bought a nearly new car for a really great price. Very happy with it. I recommend Dwayne to others looking to buy a vehicle. I bought a nearly new car for a really great price. Very happy with it. I recommend Dwayne to others looking to buy a vehicle. More

Painless Car Buying Experience The buying process was easy, fast, and efficient. There wasn't a lot of wasted time going back and forth haggling on price. Butch made the car buying The buying process was easy, fast, and efficient. There wasn't a lot of wasted time going back and forth haggling on price. Butch made the car buying experience pleasant! More

Great car purchasing experience! Butch made my experience with Henry Brown much more desirable than what I expected. He was knowledgeable, quick to respond to any questions and found Butch made my experience with Henry Brown much more desirable than what I expected. He was knowledgeable, quick to respond to any questions and found the process very easy. A big thanks to him and finance team! More

Car purchase I’m not a fan of buying a car, but Butch made my experience so much easier. He also took care of the things I needed done, and kept me informed. I r I’m not a fan of buying a car, but Butch made my experience so much easier. He also took care of the things I needed done, and kept me informed. I really appreciated all he did! More

Great experience! Very quick responses to all my questions. I was treated with courtesy, respect and never felt pressured. I had some very specific requirements and the Very quick responses to all my questions. I was treated with courtesy, respect and never felt pressured. I had some very specific requirements and they found me the perfect truck. The whole process was really pleasant! More

Alignment of 2017 Yukon 4x4 Justin was very polite and professional. Justin repaired my Yukon, and did a great job. I know my vehicle was repaired right the first time. My Yukon Justin was very polite and professional. Justin repaired my Yukon, and did a great job. I know my vehicle was repaired right the first time. My Yukon is running like new again. I will continue to bring my Yukon to Justin at Henry Brown GMC for all my service and repair needs. Pease keep up the great work!!!! More

Disappointed Buyer beware! I have purchased two cars from Henry Brown and was happy with the process as well as their fantastic service department, but based I wha Buyer beware! I have purchased two cars from Henry Brown and was happy with the process as well as their fantastic service department, but based I what I learned AFTER the deal was complete, I will never go there again. They contacted me to trade in my 2015 Encore for a 2017. I went in just to see what kind of price I could get, and thought I was getting a decent deal since my payment and terms were not terribly different. However, I was working with three different sales people because no one had time to dedicate just to my transaction-- they all had appointments coming in and out. When it got to finance, I signed the paperwork thinking that all was as discussed. A couple of weeks later, a new license plate arrived in the mail and I found out they had voided my old personalized plate and kept my registration credit. It cost me almost $100 to get my old plate back. I called the dealership to get my registration credit back, but no one returned my call. Then, when I contacted the warranty company to get a refund on the balance of my warranty, I was told the dealership had taken the $1300 check. I called to find out what happened, left a message, but of course, no one called back. I called again two days later and spoke to the finance director who said that I had agreed to use that money as a down payment for the new car, and that I had just "misunderstood" the deal. I am an English teacher with a master's degree; I did not "misunderstand" what was being said. The finance guy said it was the sales person's responsibility because the refund amount was entered as my down payment (no one in sales EVER mentioned that little detail), and the sales department says it wasn't them, it was finance who handled that part. In effect, sales put it in as a down payment without my knowledge or consent, and finance slid it by in the paperwork. I should have more thoroughly read every paper I signed, but I stupidly trusted them because every one had been so friendly. I wonder how many of the people writing positive reviews on got duped out of license and warranty refunds and don't even realize it. I'm terribly disappointed; I wanted to believe that there was such a thing as an honest dealership, but my faith was misplaced. I hope they enjoy the almost $1500 they kept from my two refunds-- I was banking on it to buy Christmas presents for my kids. More