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Henry Brown Buick GMC
Gilbert, AZ
1,476 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,476 reviews
October 15, 2024
Amazing customer service! !! Hassle free, friendly and knowledgeable. We will be back. They’ve made lifelong customers out of us!!! !! Hassle free, friendly and knowledgeable. We will be back. They’ve made lifelong customers out of us!!! More
by SM7BUTLER
Verified Customer
October 15, 2024
Amazing customer service! !! Fast, friendly and knowledgeable. Waggy and Dwight made lifelong customers out of us!!! We will be back for sure !! Fast, friendly and knowledgeable. Waggy and Dwight made lifelong customers out of us!!! We will be back for sure More
by SM7BUTLER
October 14, 2024
HB has been our dealership of choice for many years, we have bought 3 cars here and had have the best of experiences. Top dollar for our trade and they do everything to make deals work! I could not be happ have bought 3 cars here and had have the best of experiences. Top dollar for our trade and they do everything to make deals work! I could not be happier with my new GMC at the payment I needed and that fitted in my budget. More
by ESTRADA143
October 13, 2024
Great experience honest upfront did whatever it took to make sure we found the car at the payment we needed make sure we found the car at the payment we needed More
by TOM.COMO
October 13, 2024
I was in the market for an upgraded used truck. I normally hate speaking to sales people due the the slimy tactics they use to sell cars. I never once felt that Butch was trying to make a deal that I normally hate speaking to sales people due the the slimy tactics they use to sell cars. I never once felt that Butch was trying to make a deal that wasn't good for us both. I have to say I put myself in a position that he could have taken advantage of me and he didn't. If I ever need to purchase another truck I would definitely give Butch a call. On a side note the finance guy didn't try to up sell me on anything which I appreciate, More
by neal1dyer
Employees Worked With
October 11, 2024
Honest and smooth sales transaction. during software issues that many dealers were experiencing. Blake and the Brown dealership excelled in making my buying a new vehicle effortless. during software issues that many dealers were experiencing. Blake and the Brown dealership excelled in making my buying a new vehicle effortless. More
by LEAGLEWING
Employees Worked With
October 10, 2024
Dwight went over and above to help us find what we needed to pull our camper. to pull our camper. More
by MARKJOANLOCH
October 10, 2024
They were very helpful when I came in to help me find exactly what it was I wanted. exactly what it was I wanted. More
by Taddlodge
October 10, 2024
Tim Bryant was very easy to work with. He was extremely knowledgably and helpful in putting together a deal for a used vehicle. Mr. Bryant presented a great image of Henry Brown Buick GMC. He was extremely knowledgably and helpful in putting together a deal for a used vehicle. Mr. Bryant presented a great image of Henry Brown Buick GMC. We drove a great distance to the dealership but it was well worth the trip. Thank you Tim. More
by KKRAMER66
Employees Worked With
Tim Bryant
October 08, 2024
I've been buying vehicles from Tom Wright for decades and it's always a great experience! it's always a great experience! More
by JPICO77
Employees Worked With
