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Henry Brown Buick GMC
Gilbert, AZ
1,442 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,442 reviews
January 19, 2025
Good selection of vehicles Comfortable environment for making a car purchase Professional courteous and personable staff making a car purchase Professional courteous and personable staff More
by mabaker
January 19, 2025
Very nice and helped with the process of a first time truck buyer. I would’ve like to been explained the process more thoroughly. truck buyer. I would’ve like to been explained the process more thoroughly. More
by KONNORLEMONS
Verified CustomerJanuary 18, 2025
I found the car I wanted online and James Gutierrez was very good about returning phone calls, sending me videos of the vehicle and answering any questions I had promptly. Everyone at this dealership was g very good about returning phone calls, sending me videos of the vehicle and answering any questions I had promptly. Everyone at this dealership was great to work with. I would highly recommend them for your next vehicle purchase! More
by Desireehettinga
January 18, 2025
The wife and I had been to another unnamed dealership the days before and had almost given up on ever finding a dealership that cared. Not only did I find that dealership I had to have been lucky to get But days before and had almost given up on ever finding a dealership that cared. Not only did I find that dealership I had to have been lucky to get Butch. He was and has been a true leader in his field. And believe me I have seen my share. But not only did I find that in Henry Brown, but I found a friend for life in Butch. More
by yankeeleeps2
January 17, 2025
The whole experience with the Henry Brown dealership is a wonderful experience knowing that they look for the best possible values/discounts, etc to help the customer Blake in particular works outstanding wonderful experience knowing that they look for the best possible values/discounts, etc to help the customer Blake in particular works outstandingly hard for his customers Then man never rests!!! Thank you Blake Steven Talley More
by SPARKFULLOFLIFE
Employees Worked With
January 17, 2025
Great customer service; quick and upfront. The online buying and pick up process was super easy. The online buying and pick up process was super easy. More
by MRSJACSN23
January 16, 2025
The sales team was fantastic, so I brought my car in for repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but I doubt it will be Henry Browns service department. More
by PIER41
January 16, 2025
Super easy to work with the folks at Brown GMC. Sean made for a smooth transaction without even having to step foot in the dealership. I live about an hour away and work a lot so it was nice being Sean made for a smooth transaction without even having to step foot in the dealership. I live about an hour away and work a lot so it was nice being able to do everything remote. They even dropped my vehicle off to me. I would recommend this dealer. More
by AZ
January 16, 2025
Butch should be salesman of the year. Everything went well. Communication was great. My new truck is awesome. Everything went well. Communication was great. My new truck is awesome. More
by jason dearchs
January 15, 2025
Great easy no problem will be back neither had a better experience buying a vehicle experience buying a vehicle More
by KURT.RACONLEY
