Hennessy Honda of Woodstock

Great experience in buying my new 2011 Accord, which I negotiated via e-mail. The Internet Sales Director, Stacey, was friendly and informative. The Internet Sales Manager, Mike Heidelbach, was honest a negotiated via e-mail. The Internet Sales Director, Stacey, was friendly and informative. The Internet Sales Manager, Mike Heidelbach, was honest and worked very hard to get the sale. I had a few weird requirements, and Mike went the extra mile to make it happen. More

I was asked by my sister to find her the best price on a 2011 Accord CrossTour. I, in turn, generated a request through another web site for a best price quote on the specific vehicle we were looking for. 2011 Accord CrossTour. I, in turn, generated a request through another web site for a best price quote on the specific vehicle we were looking for. With the exception of one local dealer, this simply generated a series of emails and ignored phone calls asking me to come in to "talk about it." Once made aware that I was not going to be sold but was going to buy from the dealership that gave me the best price, Stacie at Hennessy was great to work with. Stacie provided me with a very good price. Two prices actually as there was an option that we were undecided about. When we came into the dealership, Mike was prepped and ready to help us decide. Once done, the price Stacie quoted is the base price we used for the deal. This required no-haggling and that was a relief. The purchase itself could have gone smoother for two reasons. The first of these is that i feel like they gave us a low-ball price on the trade in. he came in 33% below what we were estimating the value based on web research (www.kbb.com.) That is why i gave a 4 on price. Finally, while the financing was secured outside the dealership making it such that we were simply writing a check for the purchase, we still had to wait almost an hour for the "finance," man to type up the contract. This should not have been and is the reason for the 4 in customer service. All in all, a good experience! Close to great but not quite there yet! More

I purchased a Honda Accord from Hennessey in 2005 and enjoyed the experience so much that I knew I would return. When my husband's truck decided to finally die, we were in a pretty desperate situation an enjoyed the experience so much that I knew I would return. When my husband's truck decided to finally die, we were in a pretty desperate situation and needed to act fast. I was able to initiate the credit check over the internet and phone and start the financing process before even setting foot inside the showroom. My husband and I were unsure of what we could afford so we first checked the used inventory. Although everything looked great, and the pricing was very fair, I was reluctant to purchase a vehicle with miles already on it as I drive a lot each day for work. After spending about 30 minutes wandering around the used car lot, my husband and I walked over to the new showroom and decided to check on our financing situation so we would have a better idea of what we could afford. We met with Tammy and Pat who were incredibly friendly and able to help us immediately. They already had a copy of my credit report in hand and asked if we were interested in a new vehicle as well as used. As we didn't have much to spend, we thought anything new was out of the question, but they simply asked us what color car we wanted and showed us the current price of the 2011 Honda Civic LX - my husband and I thought it was an April Fool's joke! The price was incredible and the Civic was exactly what we needed with current gas prices. After checking out the car and a quick spin around the parking lot, we were sold. The financing was quick and painless and I was surprised to get such a great interest rate through the Honda Financing. Total time to purchase a new car: 75 minutes.....if that's not great service and salesmanship, I'm not entirely sure what is! I am a repeat customer and will likely return again. This dealership is hassle-free, stress-free and uber-friendly. Pat was hilarious and made the experience easy and quick. I've bragged about this dealership since 2005 and will continue to do so! More

First, a little background as to how this all came about. I utilize American Expresses auto service to get an idea of the invoice and incentives on the vehicle I'm looking at. Then I visit all the local deal I utilize American Expresses auto service to get an idea of the invoice and incentives on the vehicle I'm looking at. Then I visit all the local dealers websites and inform them of what auto and options I'm looking for and tell them I want their bottom line drive out price. Last year (after much researching and previous experience with my Acura) I selected a Honda Insight EX/Navi. The low offer came from Hennessy Honda but I went with a dealer that was closer to me even though they had been a couple hundred dollars higher for convenience sight unseen. I was never happy with with my experiences there and started using a dealer that was close to my office. Fast forward to present and I determined with Honda's .9% financing I was able to replace my 2010 with a 2011 for the same # of months I had remaining on my old contract and have 37,000 less miles! Going through the same process I'm back to Hennessy again and I can not begin to tell you what a WONDERFUL experience it was start to finish. My Salesman, Alan Armbruster, I now consider a friend and the rest of the staff and the service was excellent. They had to do two trades to get the car I wanted (right off the truck). How can one say that the tedium of purchasing a new car was a GOOD experience? Hennessy, and wonderful people like Alan!!! More

First off, I have already notified Curry and Carland Honda that they did not match, in any shape or form, the courtesy and forthrightness given to us by Honda Hennessy. No one followed up with us and wo Honda that they did not match, in any shape or form, the courtesy and forthrightness given to us by Honda Hennessy. No one followed up with us and worked with us like this team. Don't even get me started on Ed Voyles Honda...they wanted $5,000 down and never even tried to work with Honda Finance to get the best deal. Tammy and Sharon worked with us over the phone to get the loan approved and the details of the car ironed out. Sharon shows up on her day off to see us through the paperwork and Billy Shape, the man with the name for Hollywood, made sure we got a great rate. I have no complaints whatsoever. Smiles are common inside this dealership. Maybe so with Ed Voyles Honda, but they are not as sincere as the staff at Hennessy. Russ Chapman & Suzanne Mize More

We called ahead to see if the dealer had the car we were looking for so it was easy to walk in and make a trade. As expected, they asked what we wanted to pay and came back with a lesser deal. After a li looking for so it was easy to walk in and make a trade. As expected, they asked what we wanted to pay and came back with a lesser deal. After a little back-and-forth, we got the deal we wanted. It basically matched another price from another dealer,which probably wasn't great, but we were satisfied. The salesperson was a nice guy and very friendly. Everyone we met at the dealership was very nice. We would certainly do with them again. More

Our experience on the purchase of our new '11 Odyssey was excellent. We shopped quite a few area dealers via email and Hennessy met our best price. Tom was very helpful and it was a pleasure dealing with him excellent. We shopped quite a few area dealers via email and Hennessy met our best price. Tom was very helpful and it was a pleasure dealing with him. We had also exchanged several emails w/ Tammy in the internet department and she was great. I will say it helped to know what a good price was and we knew that from our research and the offers from other dealers. This part of the process was great and we thank Tom for his good nature and his expertise. Now once we go into the finance office two things happened that left us with a funny feeling. We told the finance guy what our rate was from the credit union (2.3% for 48 months). He asked us if they could match the rate, would they get our business, we said sure. What he did was lower the price of the purchase (by a couple hundred dollars) to match the payment of the lower interest rate but the interest rate stayed the same, 2.7% vs. 2.3%. I felt that was a bit sneaky. Our purpose was to pay less interest, not match a payment. My wife was so tired by that time (her van) they got the deal but it left us with a bad taste. The other thing that didn't set well was the aftermarket warranty that was offered. It was a Lexus warranty. Never did the finance guy say it wasn't the Honda care (i had to ask) and pushed it hard. And he wanted to roll the cost of the warranty into our payments (do we look stupid?). He NEVER offered the Honda care warranty. We have to assume they couldn't make as much profit from the Honda Care as they could the Lexus warranty. So buyer be aware, I'd suggest having your financing in order before you get to the finance office. More

Once I had done much research and decided on the car I wanted, I submitted a request for quote from five Honda dealers. Amazingly, only two responded with actual quotes, one being Hennessy, and theirs was wanted, I submitted a request for quote from five Honda dealers. Amazingly, only two responded with actual quotes, one being Hennessy, and theirs was the best. Since I wanted a hard-to-find car (a specific color with manual transmission), they did have to look around, but had it in two days. The purchasing process was fast and easy and there were no surprise costs tacked onto the final tally, as I have seen with some car dealers around here (coughToyotacough). More

We have given this rating because our experience of purchasing a new Honda from them satisfied our every purchase need. Fred Roberts the salesman was honorable, low pressure, informative, and tuned to purchasing a new Honda from them satisfied our every purchase need. Fred Roberts the salesman was honorable, low pressure, informative, and tuned to our requests. I contacted 5 other dealers in the Atlanta area and none provided the overall service and attention that Hennessy did. Since this car was to be a surprise birthday present for our daughter, Tammy Odom helped with sprucing up the car with bows etc. Billy Shape was the same finance officer we had dealt with in 2006, when we had purchased another new Honda for our daughter, and we very much appreciate his help. More

I'll start with the good. After emailing every Honda dealer in the metro Atlanta area, Hennessy had the lowest walkout quote. They even went lower than the lowest walkout price I had received at anothe dealer in the metro Atlanta area, Hennessy had the lowest walkout quote. They even went lower than the lowest walkout price I had received at another dealership. Mike was straight to the point, which I like. The other dealers gave me a song and a dance and tried to up the price of the Fit due to the situation in Japan. Now the ugly. I had already obtained financing through my bank and was told by my bank that Hennessy Honda was a preferred dealer and I should have no issues. Surprise surprise when Scott told me that I couldn't use my loan and had to obtain financing through them. Not only that, but at a higher interest rate. I caved because he was able to make the payments the same as what my bank loan would have been. Now the even uglier. I check back with my bank and was informed that I could have used my loan. Not only that after looking at my paperwork Scott upcharged my loan at a greater amount. Not only was I blatantly lied to about not being able to use my loan, but now I paid more for the car than what I should have! I will never use Hennessy again due to their shady business practices. More