Hennessy Honda of Woodstock

The Hennessy Group We were very pleased with our care from Stacey and Jeff. We have dealt with Stacey in the purchase of two other Hondas previously and will again in t We were very pleased with our care from Stacey and Jeff. We have dealt with Stacey in the purchase of two other Hondas previously and will again in the future. She and Jeff are very professional and knowledgeable about all aspects of the transaction. This was a very important purchase as it was for our daughter. We have been to other Honda dealerships and overall Hennessy rates the highest with our family. We also had very good service from the gentleman we dealt with for the finance but did not have this name with me at the time I was writing this review. Thanks Stacey and Jeff. More

Not close to home, but worth the trip. Bought our first Civic CVCC in the late 70's and have been a Honda family ever since. Have always shopped the dealerships closer to home and, as befo Bought our first Civic CVCC in the late 70's and have been a Honda family ever since. Have always shopped the dealerships closer to home and, as before, encountered sales people who either didn't know much or didn't care. We purchased our second new Civic from Hennessy Honda of Woodstock not only because they, frankly, had a better selection and ultimately offered the best price, but equally important: gave us that assuring feeling of personal confidence you get when doing business with honest, trustworthy folks. We knew we wouldn't regret it. More

New Car We have been looking at the new Honda CRV"s. I needed a car that would not only be comfortable to ride in, but also easy to get in and out of, We als We have been looking at the new Honda CRV"s. I needed a car that would not only be comfortable to ride in, but also easy to get in and out of, We also wanted a car with the back up camera and all wheel drive. Having owned 5 other hONDAS AND HAVING GONE TO hENNESSY Honda in the past and knowing the good service they gave us on our cars. We felt that we should go their first and I amvery glad we did. Our salesmen Jeff was very pleasant to work with and I have already told serval people what a delight it was to shop there. I have also mentioned to two people who are interested in a new car now to go and look Jeff up as I know he will treat then right Yours truleu Charles Hartnett More

Sales/Customer service i was so impressed with the service I recd. at Hennessey. Stacie was excellent at getting me the car I wanted and at a great price. Claude went over m i was so impressed with the service I recd. at Hennessey. Stacie was excellent at getting me the car I wanted and at a great price. Claude went over my entire book on the car and explained it thoroughly. Scott did my paperwork fast and efficient. If you are looking for a team to take care of you buy from here. More

Hands down the best experience of buying a car, EVER! Claude was an absolute pleasure to deal with. He knew our Honda Pilot in and out. We set the price over the phone before we arrived at the dealership. Claude was an absolute pleasure to deal with. He knew our Honda Pilot in and out. We set the price over the phone before we arrived at the dealership. The price on paper was no different. They didn't try to pull anything over on us. When we went back to finance, we had no issues either. We were not pressured into purchasing any upgrades. The questions we did have about the upgrades were answered thuroughly but without any pressure. It was an enjoyable experience. Left the dealership with a new Pilot, full tank of gas, and a smile on my face. What more can you ask for? More

Very satisfied I was very satisfied with everything about my purchase. The auto I wanted was available, the price was fair, and both Stacey and Damian did a good jo I was very satisfied with everything about my purchase. The auto I wanted was available, the price was fair, and both Stacey and Damian did a good job of answering my questions. Damian also took time to explain all the features of the vehicle. More

No title From start to finish we considered this purchase to be a good experience. We were very pleased with the staff with whom we worked. Thanks From start to finish we considered this purchase to be a good experience. We were very pleased with the staff with whom we worked. Thanks More

No Service Department I bought Honda because it had a reputation for reliability and resale. Boy was I wrong! I had, note the word had a 2012 Honda CR-V I took it to Henn I bought Honda because it had a reputation for reliability and resale. Boy was I wrong! I had, note the word had a 2012 Honda CR-V I took it to Hennessey Woodstock when at 23,000 miles my rotors had warped , UNDER WARRANTY! They proceeded to turn the rotors rather than replace them as they should have, and as I requested. I knew that once turned they would warp again more quickly since they were thinner and they were obviously defective for warping the first time. I told my service advisor this, and told him I knew that I probably would be out of warranty when it happened again, then they would expect me to pay for new rotors. I also reported a intermittent starter grind noise that could not be reproduced at will, so it was not addressed at all. They refused to replace the rotors on the first visit. Low and behold at 37,000 miles they were warped again and the starter noise was worse, and the fan inside was occasionally making a squeal noise. I told them they/Honda needed to replace my rotors this time under warranty and address the starter issue. I was told No, it isn't under warranty. I re-explained the previous repair and told them I expect Honda to make good on this. I was told No, I would need to pay for the repairs. I was livid! I was told by my service advisor that he would call the Honda rep and see if they could get it taken care of, but it would be the next week. It has been two months since that conversation and I have yet to hear anything from him. Honda has lost a customer and I make sure to tell everyone my story! I bought another car, I will not drive a car that has issues that early and has no customer care to resolve the problem! BTW, I know it is not my driving style, my last car had 120,000 miles with original brakes.... More

Buying experience I had a great experience in dealing with Hennessay Honda. Tammy & Stacey were very helpful in the whole purchasing of my new 14 Accord. I had 3 Camrys I had a great experience in dealing with Hennessay Honda. Tammy & Stacey were very helpful in the whole purchasing of my new 14 Accord. I had 3 Camrys befor this car and am very satisfied in my new car. I would recommend Hennessay Honda and Tammy & Stacey to anyone who may be in the market for a Honda. h More

Great Experience from start to finish! We were looking for a car for our 16 year old daughter. Stacey was extremely responsive, answered all our questions and helped us meet all our buying We were looking for a car for our 16 year old daughter. Stacey was extremely responsive, answered all our questions and helped us meet all our buying objectives. We live far from Hennessey Honda and went out of our way to purchase our car there because of the deal we received and the professional attitude. Damian treated our daughter as a valued customer and showed her all the features of her new car and answered all her questions. Scott made financing easy and pleasant. Thank you all for a great car buying experience. I would definitely recommend Hennessey Honda! More