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Hennessy Honda of Woodstock

Woodstock, GA

3.8
516 Reviews

8931 Hwy 92

Woodstock, GA

30189

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516 Reviews of Hennessy Honda of Woodstock

February 04, 2024

I've been coming to this dealership for a service for over 11 years, and have been quite satisfied until November last year. I did not realize that I had a service after 75k last April and agreed to a fe More

by J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Feb 13, 2024 -

Hennessy Honda of Woodstock responded

Thank you for your loyalty over the past 11 years! With that being said, I am truly sorry to hear that we missed the mark with you due to recommended service-related communication issue that led to major inconveniences. This is not the Hennessy way. My team and I hope for the opportunity to earn back your trust and provide you with 5-star service in the future! Please do not hesitate to contact me using the information below if you wish to discuss your experience in further detail. Best, William Houston Service Director Hennessy Honda of Woodstock whouston@hennessyhonda.com 770-924-9000 Ext. 4025

January 06, 2024

We had a great experience. Our salesman, Armando Riva, was so knowledgeable and showed me how to use the features on my car. I love my 2024 CR-V and highly recommend using this More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Riva
Jan 10, 2024 -

Hennessy Honda of Woodstock responded

Felicia, I'm delighted to hear that you had a great purchase experience with Armando Riva recently and appreciate your kind remarks about his expertise and dedication. Thank you for your glowing recommendation, and enjoy your 2024 CR-V! Best, Billy Shape General Sales Manager billy@hennessyhonda.com (770) 924-9000

December 24, 2023

We acquired our second Honda from Hennessy Honda of Woodstock today, and our overall experience was truly outstanding! Every member of the team contributed to making it a fantastic one. Honda offered u More

by Funk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan carter, Michael Newman
Jan 03, 2024 -

Hennessy Honda of Woodstock responded

Wow -- I am truly elated to hear that your second Honda purchase with us was an outstanding experience! My team and I congratulate you on the purchase of your new 2024 CRV. I appreciate your direct shout-outs to Matt Auers, Nathan Carter, and Michael Newman as well. We're happy to have you in our Hennessy Honda of Woodstock Family! Best, Billy Shape General Sales Manager billy@hennessyhonda.com (770) 924-9000

December 12, 2023

Today I want to request oil change in this place, but it was a pleasure to see how it had changed, the new organization with people in charge of the customers service was wonderful, I was attended for Chr More

by elsymorales13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cain
Dec 18, 2023 -

Hennessy Honda of Woodstock responded

Elsy, we're beyond happy to hear that your recent service visit with us was 5-star worthy and consisted of excellent communication on Chris Cain's part. We will gladly pass along your high remarks. We look forward to serving you again down the line! Sincerely, The Hennessy Honda of Woodstock Service Team

November 10, 2023

Great Costumer Service. Good service on car. Very friendly. Car was ready on time. Very clean More

by sufferndcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 10, 2023 -

Hennessy Honda of Woodstock responded

It's a pleasure to hear that my team provided good, timely service on your car and pleasant customer service throughout the process! Thank you for your 5-star feedback and for being part of our Hennessy Family. Best, William Houston Service Director Hennessy Honda of Woodstock whouston@hennessyhonda.com 770-924-9000 Ext. 4025

October 30, 2023

I purchased a 24 Pilot and couldn't be more satisfied. Paul John was a wonderful and patient sales person. I would highly recommend this dealership. More

by kdwatts
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul John
Nov 02, 2023 -

Hennessy Honda of Woodstock responded

KD, we're truly delighted to hear that Paul John's patience and dedication made for a wonderful purchase experience. Congratulations on your 2024 Pilot; we appreciate your recommendation and look forward to serving you for years to come! Sincerely, The Hennessy Honda of Woodstock Team

October 16, 2023

Do not buy used cars there. I repeat, DO NOT buy used cars at Honda Hennessy, in Woodstock GA. I bought a 2014 Honda Accord, with 73k miles. for $21k. 4 months and 5k miles late More

by J.C.
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Bill Gaydos
Oct 20, 2023 -

Hennessy Honda of Woodstock responded

J.C., thank you for bringing your experience to light as it certainly isn't one we'd wish upon any of our valued clients. My team and I aim to deliver exceptional purchase and ownership experiences of used vehicles, always, and we truly regret to hear that we've fallen short of your expectations. Your frustration here is understandable. At your convenience, please contact me using the information below so that I may address your concerns directly and provide any clarity needed. Best, Jody Jarrett Pre-Owned Sales Director jody@hennessyhonda.com (770)-924-9000

Oct 20, 2023 -

J.C. responded

I already did, and you guys just keep on passing the ball to one another. Nobody wants to take responsability.

Oct 28, 2023 -

J.C. responded

I already did, and you guys just keep on passing the ball to one another. Nobody wants to take responsability.

October 07, 2023

They corrected the problem. I was not happy with. The manager was very helpful and very kind and apologized for the mistake. More

by Caroltrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters, Andre Wadley, Diana Zuspan, Ed Miller
Oct 10, 2023 -

Hennessy Honda of Woodstock responded

Carol, I'm glad to hear that my team provided prompt, apologetic, and effective assistance in this case. We all look forward to providing you with excellent service from the start next time around! Best, William Houston Service Director Hennessy Honda of Woodstock whouston@hennessyhonda.com 770-924-9000 Ext. 4025

September 07, 2023

Have been a customer for many years. Service is always great and Steve Ray is so professional and courteous. More

by caroleyoung2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ray, Kevin Etters
Sep 08, 2023 -

Hennessy Honda of Woodstock responded

Carole, I am truly grateful for your loyalty over the years and thrilled to hear that Steve Ray provided you with another professional, courteous service experience. Steve, myself, and the rest of my team look forward to serving you with excellence for years to come! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

August 24, 2023

Hennessy Honda recently serviced my Honda Odyssey van. It was for the 60,000 mile service that Honda recommended. I had no issues and was able to get a loaner car while they worked on my van. I had booked More

by judycjustice0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Aug 25, 2023 -

Hennessy Honda of Woodstock responded

Judy, I'm thrilled to hear that your 60k appointment with Ty on your Honda Odyssey went excellently. Ty, myself, and the rest of my team appreciate your recommendation and look forward to serving you for years to come! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

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