Hennessy Honda of Woodstock

New Honda Accord Just a great place to buy a new car. I would recommend David Smith a great sales rep and very knowledgeable. You can't go wrong buying from Hennessy H Just a great place to buy a new car. I would recommend David Smith a great sales rep and very knowledgeable. You can't go wrong buying from Hennessy Honda. More

Great place to buy Great people top deal with, of all my years purchasing vehicles this was the smoothest from start to finish. I was always hesitant in purchasing a for Great people top deal with, of all my years purchasing vehicles this was the smoothest from start to finish. I was always hesitant in purchasing a foreign made car, but after driving this Civic and the excellent price we were convinced to purchase. I'm excited to become part of the Honda family, and a special thanks to Bob and Kyle as my sales representatives. Can wait to send more friends and family your way. Thankfully James Maltese More

What happened? I was actually scheduled to pickup my new Civic Touring this past Friday. My wife and I had made a few trips to your dealership, filled out the credi I was actually scheduled to pickup my new Civic Touring this past Friday. My wife and I had made a few trips to your dealership, filled out the credit application, negotiated the deal and had a handshake agreement with my salesman Steve Sorensen. He pulled the manuals, filled out a little sign to go in the window to say the vehicle was sold, and removed all keys to relocate the car on the lot so there was not a chance of something happening to it. All that was left to do was meet the finance guy on Friday, bring my $2000.00 down payment and my trade in. I called Thursday to see if I could pickup my new car a day early since it was my birthday, but instead was asked to send pictures of my motorcycle (once again) that was being traded in. A short time later my salesman Steve called me and told me that they had changed their mind and could no longer do the deal. Let’s just say I was a little surprised since I had been forthcoming about everything from the beginning. Just so you know, my motorcycle was in the shop for a wreck repair, but photos were provided of the motorcycle numerous times. I’m not sure what the difference is from a car being wrecked and repaired and a motorcycle wrecked and repaired, but none the less. Let’s just say I am truly disappointed in not being able to pickup my new car. I try to support my local dealership and this is the way it is handled. I guess a man’s handshake doesn’t mean much anymore. Needless to say, I will never set foot in another Hennessy dealership, and I will be sure and tell anyone that is looking for a new car not to visit any of their dealerships. Sorry that it came to this, but I feel like I was done very wrong by the dealership. Well, I guess it’s time to start car shopping again. Very disappointed, More

2017 Honda Civic Great buying experience, no pressure at all. We were actually looking at cars for a few minutes before our salesman, David Smith came out to help us, Great buying experience, no pressure at all. We were actually looking at cars for a few minutes before our salesman, David Smith came out to help us, which was nice. I have not been looking forward to purchasing a new vehicle because it usually not a pleasant experience, I left the dealership very happy and no regrets More

Very nice sales team Excellent. Everyone was very nice, informative, with no pressure. We were nervouse ,and the team remained calm, and helped us very much with making th Excellent. Everyone was very nice, informative, with no pressure. We were nervouse ,and the team remained calm, and helped us very much with making the decision. More

WOW WHAT A FEELING NO PRESSURE I had used the dealerships service department and was very pleased. I stopped in to look at a CRV I. Met Kyle Godfrey And Sales manager Eric Heiter w I had used the dealerships service department and was very pleased. I stopped in to look at a CRV I. Met Kyle Godfrey And Sales manager Eric Heiter what a nice bunch of fellows. They showed me their inventory and made me a deal I could not resist. Words can not describe the professional and friendly atmosphere at the dealership. Other dealers may brag about deals and service, but this dealership proved what they claimed. Great Job Kyle Godfery and thank you Eric Heiter for a plesent experience More

Great Experience Buying from Philip Lombardi I just purchased a 2017 HR-V from Philip Lombardi at Hennessy Honda in Woodstock. Quite simply, it was the smoothest and easiest car purchase I have I just purchased a 2017 HR-V from Philip Lombardi at Hennessy Honda in Woodstock. Quite simply, it was the smoothest and easiest car purchase I have ever experienced. Philip was very up front with the pricing. He gave me the itemized pricing that I asked for and answered every question promptly. His price was the best but his service was even better. The car was exactly what we had discussed. He stepped us through each step of the process and made sure that we were completely satisfied. We were in and out of the dealership in no time. This is the second car that I have purchased through Philip. I am very picky and a discriminating shopper. I highly recommend Philip Lombardi and Hennessy Honda. More

Hennessy Honda of Woodstock experience I started my journey at Hennessy Honda with Stacey and ended with taking delivery of our automobile from Justin. There were a few bumps along the way; I started my journey at Hennessy Honda with Stacey and ended with taking delivery of our automobile from Justin. There were a few bumps along the way; however Stacey took charge...even when she was off the clock, and things turned out well. A few suggestions: 1. Quality control was weak. A walk around of the car should have been done by your employees. I discovered a deep scratch on the trunk that wasn't mentioned by anyone. Also, there was a rubber piece between the front windshield and hood that was detached. I saw these things in the nightlight. Is this how you deliver new cars...with cosmetic defects? 2. Slow down when demonstrating the multiple features on the automobile so that you cover all of them. I know it was getting late and everyone wanted to go home; however, the lack of knowledge I have regarding the features will have me reading the manual for the next few days trying to discover and learn how the features work. 3. Keep doing most of what you are doing. The overall experience was very good and I wouldn't hesitate to suggest others visit and buy from you. More

Great car buying experience Best car buying experience I have ever had. Within a twenty four hour period, Andre and I communicated 26 times, either by phone or email. This was cr Best car buying experience I have ever had. Within a twenty four hour period, Andre and I communicated 26 times, either by phone or email. This was crucial to me, because I was buying from a distance. Andre sent two sets of pictures of the vehicle, and quickly responded when I had questions. I arrived just after the store opened @ 9:00 am on a Saturday. Andre was waiting as he said he would be. I was back on the road in less than two hours. When the purchase my next Honda, I will definitely give Andre a call. More

Great salesman,watch out for the last minute,2.5 hours waiti Tony was great. He was responsive to my emails, patient with our questions and knowledgeable. However, there were two big disappointments with Henne Tony was great. He was responsive to my emails, patient with our questions and knowledgeable. However, there were two big disappointments with Hennessy Honda 1-Tony told us that finance rate is non negotiable when we refused to give the rate we received from our bank. We realized that wasn't true when we were given 4.9% rate with excellent credit scores and dropped to 2.2% when we told the finance officer we have 2.2% from our bank. 2- Driving from Knoxville and leaving our kids home we waited 3 hours in your dealership, although we had an appointment. We understand that Hennessy Honda is a busy dealership, however out appointment should have been arranged accordingly. More