Hennessy Honda of Woodstock

Excellent service throughout the process. Assistant Service Manager was quite helpful in keeping us informed of the status of the service on our Honda Pilot. Service Manager was quite helpful in keeping us informed of the status of the service on our Honda Pilot. More

Outstanding experience! This is our third purchase from Hennessy and it was just as good of an experience as the others. Friendly staff; we never felt pressured; and we felt This is our third purchase from Hennessy and it was just as good of an experience as the others. Friendly staff; we never felt pressured; and we felt that we were making a purchase on a vehicle that was looked well after and a good product. More

Amazing group of people to work with! Thank you so much Bob Luke, Billy Shape and Kyle Godfrey! Everyone was very helpful, knowledgeable, friendly and overall the BEST experience Ive had in a dealership! Bob Luke, Billy Shape and Kyle Godfrey! Everyone was very helpful, knowledgeable, friendly and overall the BEST experience Ive had in a dealership! More

Great experience. Awesome deal. Transparent, quick and efficient. Armando worked hard to get my deal through fast and professionally. Highly Recommend. Loved the entire experience. G Transparent, quick and efficient. Armando worked hard to get my deal through fast and professionally. Highly Recommend. Loved the entire experience. Got exactly what I wanted. More

Great dealership!!! Vincent Guella was a very knowledgeable and great salesperson!!! The entire dealership was friendly and not pushy. Service center seem to care about t Vincent Guella was a very knowledgeable and great salesperson!!! The entire dealership was friendly and not pushy. Service center seem to care about their customers and were concerned with meeting your needs in a timely manner. Overall I would say as an experienced car buyer this was one of the best if not the best dealership I have dealt with. More

Customer Service Things didn't start well, but, as my company would say "Hennessey made it right!" in the end. Through a mishap, my car was not written up. But Henness Things didn't start well, but, as my company would say "Hennessey made it right!" in the end. Through a mishap, my car was not written up. But Hennessey did more than I would have asked to correct the oversight and followed up with me to understand how they could have done better, to show they care. Shout out to Peter Franks my Service Advisor and to their Service Manager who empowers his employees to take care of the guest. More

Hennessey Honda for the win Our saleman, David Land, expertly handled our car buying experience. For my son's first new-ish, used car, he guided us through all of the perspective Our saleman, David Land, expertly handled our car buying experience. For my son's first new-ish, used car, he guided us through all of the perspectives to consider. We visited three car dealerships that day, and Hennessey out shined the other two by miles. One was another Honda Dealer and the other was Atlanta Luxury Motors. No small feat. More

Epic fail trying to purchase a new vehicle Although I live in the area, I guess my experience trying to purchase a new 2020 Honda CRV Touring from this dealership is why I've never bought a veh Although I live in the area, I guess my experience trying to purchase a new 2020 Honda CRV Touring from this dealership is why I've never bought a vehicle from them before. I was working with Conrad on pricing by email. Yesterday I asked me to simply reconfirm the pricing he had previously emailed me since we had changed a few options. I also left a voicemail on his cell phone to tell him we were buying within 24 to 48 hours. 19 hours later Conrad finally responds to me and misread my detailed options email three different times. When he finally got it right and sent me an email, I asked him to call me. Guess what? By the time he called me due to the 19-hour delay, the car was no longer available and wouldn't be available until the end of this month. The sad thing is they were competitive on price but I will not waste my time with them for future purchases ever. Very slack customer service while trying to purchase a $35,000+ new car. More

They care about you and your needs Treated with respect, your staff cared about taking care of my needs and showed that through out the process. Conrad was great he listened to what my Treated with respect, your staff cared about taking care of my needs and showed that through out the process. Conrad was great he listened to what my needs were and found a solution rather than "pitching me" or "playing games". More

**DO NOT DO BUSINESS WITH THIS DEALERSHIP**I took my **DO NOT DO BUSINESS WITH THIS DEALERSHIP** I took my car in for its first oil change. When I picked it up and got home I noticed there was damage **DO NOT DO BUSINESS WITH THIS DEALERSHIP** I took my car in for its first oil change. When I picked it up and got home I noticed there was damage to the my steering wheel. I called Lindsay the service advisor that helped me and told her about it. I had to take it back that day for some other issues I was having with my screen and cruise control and Lindsay said the new service advisor Tiffany would assist when I brought it in. When I brought it in she saw the damage took a picture of it and that they would take care of it. When I went to pick it up it was almost closing time and Tiffany was gone and only one service person was there (Peter-nice guy). They said nothing was wrong with my cruise control but he and I figured it out when I picked it up.. all good. Then I asked about my steering wheel, he said oh I don't see that on your service receipt, call Tiffany in the morning. I text her when I got home and didn't hear back in the morning so I sent another text. Her response was that there is no proof it happened there so they will not cover it. I explained to her that I wouldn't say they did it if it wasn't done there. I am not that type of person. I then called to speak with with GM Jerry Goodard and never heard from him. I got a call from the service manger Matt Sell and he said the same thing Tiffany said and I told him the same thing I told her. He was very rude, condescending, and kept talking over me. My coworker loves my car so much he is going to get one himself but I will definitely tell him to go somewhere else. I am not a liar (how they made me feel) and I am not one to complain or make a big deal about things but this is a brand new car (5300 miles), I love my car, and I take care of my car. So for them to pretty much accuse me of lying and not making it right is a problem. I work very closely with a major fleet management company and will never recommend this dealership to any of my clients, friends, or family. If you are looking for a Honda and or need Honda service it's worth driving a bit further to Honda Carland in Roswell. That's where I bought my car from and regret taking my car to Hennessy Honda.. it was just convenient to my job location. More