Hennessy Honda of Woodstock

Always positive and helpful when I ask questions. Kevin reviews The service with you and anything you need to get done in the future. I look forward to working with him. reviews The service with you and anything you need to get done in the future. I look forward to working with him. More

The customer service was excellent. Would highly recommend them to anyone. The service department was very fast and let’s you know how long a wait almost to the minute. recommend them to anyone. The service department was very fast and let’s you know how long a wait almost to the minute. More

The lady that helped me out her name was Diana she was very nice however I do not like signing something stating that they did things to my vehicle that I have no idea if they did them or not. very nice however I do not like signing something stating that they did things to my vehicle that I have no idea if they did them or not. More

My experience in buying a new 2020 Honda Accord was excellent. I felt welcome and not under any pressure at all and Shane was very friendly and helpful through the entire process excellent. I felt welcome and not under any pressure at all and Shane was very friendly and helpful through the entire process More

Diana has been our service writer for a long while. We always ask for her. She knows her stuff! We can always count on her. always ask for her. She knows her stuff! We can always count on her. More

again, appreciated the well organized processmaking an again, appreciated the well organized process making an appointment was easy - was given options to consider tiffany processed my service request qu again, appreciated the well organized process making an appointment was easy - was given options to consider tiffany processed my service request quickly, completely and accurately - the car required FIVE warranty repairs, and i asked for an oil change as well the work was completed in a reasonable time the check out process was quick and easy - the discount coupon i provided upon arrival was applied to my bill kevin and tiffany make the service process, as annoying as it can be in general, as simple and efficient as possible appreciate the friendly and respectful service on 8/24/2020 More

Well organized process from arranging service, drop off, and pick up Work was performed as requested in a timely manner at a fair price Tiffany took the time to explain results of multi-point inspection and pick up Work was performed as requested in a timely manner at a fair price Tiffany took the time to explain results of multi-point inspection Experience left me with confidence in dealer service - will definitely return More

Tiffany was great. Always personal and helpful. A pleasure to be involved. She reviews all aspects of wrk performed and explains items in detail. Always look forward to working with her pleasure to be involved. She reviews all aspects of wrk performed and explains items in detail. Always look forward to working with her More

I will never ever buy a car from this place ever again! If I could write a review with no stars right now I would! This is a terrible place to buy a car from. I bought a car from this location NOT EVEN A Y If I could write a review with no stars right now I would! This is a terrible place to buy a car from. I bought a car from this location NOT EVEN A YEAR AGO and now I need to get a whole new one because they sold me a LEMON!! When I took the car home, I noticed some things about it that I didn't notice while I test driving the car. 1st of all... Before I even get into that... The car was DIRTY! Nobody cleaned it before they gave it to me. The previous owner had some CD's in there still and more. I wasn't so much worried with the look of the car.. I just wanted something that could get me to and from work. Anyways, as soon as I got home, I called them. The brakes were HORRIBLE. I can't even believe they let me drive off the lot with messed up brakes like that. I told them that I was bringing the car back the next day for them to fix and to actually PROPERLY check it out and make sure it's all good. I dropped it off and then they call me letting me know that it's fixed and it's ready. I politely ask them what did they fix and if they would please give me a paper stating that they checked the car out and fixed everything that was listed. They kept dodging my question and they kept saying no about giving me papers stating what they fixed. I should've really saw that as a RED FLAG! I was thinking maybe it was okay because I bought it from a dealership but oh my gosh! I was so wrong. I took the car home and called them asking asking if they had papers and if I could get papers for the car just in case. They kept refusing to give me anything. On the 7th day of me having the car, I decided to call them and tell them that the car isn't fixed and that I need them to fix it and they refused and stated that they had already spent too much money to fix the brakes and that they weren't going to fix anything else. I then stated that I didn't want the car anymore and that they can have it back for all I care. They then denied that as well. Now I'm stuck with a LEMON! I took the car to an actual Volkswagen Dealership and they actually GAVE ME PAPERS saying that the car NEEDS A WHOLE NEW ENGINE, new exhausts pipes, an evap emission, LDP pump, and an LAD valve. The cost to fix my car is over $16,000! I promise that I will inform everyone I know to NEVER EVER GO TO THIS DEALERSHIP BECAUSE THEY SELL LEMONS! More

Excellent customer service. My appointment was during the lunch hour; however, the service area was fully manned. They were happy to answer all my questions. the lunch hour; however, the service area was fully manned. They were happy to answer all my questions. More