Hendrick Volkswagen Frisco

Next Generation (Old School meets New School) From the moment I walked in Henrick was different. The facility was bright, modern and offered plenty of "leg room." A place to work, relax or wat From the moment I walked in Henrick was different. The facility was bright, modern and offered plenty of "leg room." A place to work, relax or watch TV and even take a look at classic VW’s. It was an office a living room, part retail shop, a museum and a car dealership all rolled into one. It was next generation – old school meets new school. Gone were Tire Racks, small corner TVs and the unpleasant smell of stale coffee. Absent were the uncomfortable waiting room chairs, outdated magazines and overpriced parts hanging from faded pegboard. The salesman, David had the cars waiting for me and listened to my very specific situation. We had a conversation about my needs, our families and then went for test drives. He answered ALL my questions about the cars, especially the ones I had about Volkswagen. He was candid and knowledgeable. Finally, there was Lee in the finance department – he could have gone with the canned, final sales pitch about the need for extended service options, but he didn’t. He asked questions, provided multiple options and waited while my wife and I discussed the final cost. The bottom line: Hendrick built a relationship, listened to my needs and never asked me to make a hasty decision. When I finally signed the paper work, I had purchased an upgraded car, a 100k mile service plan and a maintenance package.. Thanks again for a great buying experience! Chris More

Great experience! Mike is trustworthy and outstanding! Mike Hall is genuinely caring! He is patient, service-oriented and helpful. He is very friendly and went out of his way to help us. We will never buy Mike Hall is genuinely caring! He is patient, service-oriented and helpful. He is very friendly and went out of his way to help us. We will never buy from anyone else. We unreservedly recommend him. More

VW Service - Best Hendricks has a great Team in every category, and in Service I use, Clayton Dysart. He has always taken great care of myself and my families VW's! On Hendricks has a great Team in every category, and in Service I use, Clayton Dysart. He has always taken great care of myself and my families VW's! On time, and get perfect results! I keep my 2013 Passat TDI, in "showroom" condition and performance, and Clayton makes sure that happens. I have always had excellent Service on all my families VW's. All the people @Hendricks are very helpful, and the showroom & waiting areas are first-rate! I will remain a committed customer of Hendricks VW! More

Purchased the car I wanted. Happy to buy from Alaide. I visited many dealerships looking for a certain car, and these folks had one that met my requirements. I was fortunate that Alaide was my point of I visited many dealerships looking for a certain car, and these folks had one that met my requirements. I was fortunate that Alaide was my point of contact. Throughout the process she got me all of the information I needed, and I found her to be responsive and straightforward. When I was ready to buy the vehicle I was comfortable making her an offer. After purchase Alaide was equally available for necessary followup. If I was to buy another VW I would contact her first. More

Amazing I always feel taken care off and I always love what I drive off the lot. Friendly happy people! Very informative and always answer all my questions I always feel taken care off and I always love what I drive off the lot. Friendly happy people! Very informative and always answer all my questions More

Excellent Service from David Alldredge & Rob Shani I honestly can't praise this dealership enough! Rob Shani & David Alldredge are honest, and willing to help you with anything throughout the whole pr I honestly can't praise this dealership enough! Rob Shani & David Alldredge are honest, and willing to help you with anything throughout the whole process! I have bought a few cars throughout my years and I can honestly say this dealership is the one I will keep going to! They have amazing response time. They got me the vehicle I wanted at a great price without all the back and forth on the price like other dealerships. The whole staff here is always smiling and always asking if I am being taken care of properly! I would recommend this dealership to any of my colleagues and friends! More

Leo is your man! LEO!!! He is your man!! So I am a longtime VW fan, and have purchased my last VW's from Lewisville VW. However, Hendricks was closer to my home an LEO!!! He is your man!! So I am a longtime VW fan, and have purchased my last VW's from Lewisville VW. However, Hendricks was closer to my home and right off the highway. I needed a truck, and was quite sad that I wasn't going to be able to get a VW. So, I started looking for a Toyota Tundra and found a used one at Hendricks. Leo was super friendly and VERY accommodating. I was closing on a home and very afraid that I was going to miss out on a this truck I fell in love with because of the home. However, Leo and the management went above and beyond to hold the truck until I was able to close on the home. I couldn't believe it and neither could my friends and family members. The whole experience was stress free and I truly appreciated the "personal touch" with the above and beyond (your normal job responsibilities) attitude. As a entrepreneur who practices the same beliefs and attitude, made the overall experience memorable. Thank you Leo and Hendricks team for such a truly wonderful experience for both me and my wife. CD More

Great service David Alldredge When I was going to drop $43,000 on a vehicle… I did not want to settle, David found exactly what I wanted. put me in that Beauty got me financi When I was going to drop $43,000 on a vehicle… I did not want to settle, David found exactly what I wanted. put me in that Beauty got me financing put all the bells and whistles on it at the shop… Amazing… I own seven vehicles at this time… By far the best purchasing experience I've ever had More

Excellent experience! Best car buying experience by far. Leo was awesome to work with. He made this whole process fun and fast. No down time. Everything was done perfect. W Best car buying experience by far. Leo was awesome to work with. He made this whole process fun and fast. No down time. Everything was done perfect. Would recommend this dealership for sure. Facility is very nice. Will go back for second car soon. More

Great experience My husband and I came to Hendricks and the process was quick and we felt comfortable knowing we were leaving with a great car and a great rep in Rober My husband and I came to Hendricks and the process was quick and we felt comfortable knowing we were leaving with a great car and a great rep in Robert Fabian to be there if we should need anything. It was top notch service and we will send our friends and family there More