Hendrick Volkswagen Frisco

Awesome salesmen! Working with Robert Fabian was my best, hassle free dealership experience to date! Loving my new VW! Thanks for all the help! See you next time I'm in Working with Robert Fabian was my best, hassle free dealership experience to date! Loving my new VW! Thanks for all the help! See you next time I'm in the market! More

Purchase On 8/27/2016, I visited Hendrick Volkswagen inquiring about a certain vehicle I seen after visiting their website. Upon my arrival I spoke wit On 8/27/2016, I visited Hendrick Volkswagen inquiring about a certain vehicle I seen after visiting their website. Upon my arrival I spoke with the receptionist and requested to speak with David Davidson. She stated, “Unfortunately he’s busy with another customer, but here’s Michael Hall and he’ll be more than happy to assist you”. After Michael introduced himself to my friend and I, we proceeded to view the vehicle. To my surprise the vehicle was in immaculate condition inside and out, to be honest I was quite impressed how well maintained it was, so kudos to the detailing crew their. After we drove around the area we returned to the dealership and began discussing numbers. While in the office we discussed the amount I would like to pay, and etc. Furthermore, I would like to say Michael was very professional and polite in his approach in handling this deal for me to make sure I received the best deal possible. After discussing the numbers with the finance department, Tyler Wilde made his way to the office to speak with me. After Tyler Wilde introduced himself to my friend and I, he clearly stated he was there to assist in the best way he can and was very professional in his approach, which meant a lot. After discussing everything we concluded we’ll have to finish up on 08/29/2016. On 08/29/2016, I spoke with Michael Hall and we discussed the numbers once again and to my surprise they were able to close the deal. Later that day I returned to the dealership, and upon my arrival I was approached by David Davidson. He introduced himself and was very professional the entire time. He began to walk me back to Michael Hall’s office and kindly excused himself and Michael and I began discussing the final steps of the deal. During our discussion, Matt Noel entered the office and introduced himself and stated he personally handled the deal on his end to make sure I received the best deal, which was a stellar move on his part. Eventually Michael transferred me to Lee Nolen in finance. Lee was very helpful as well in explaining everything to me regarding the warranty and insurance. After everything was finalized Michael proceeded to give me the keys and before we parted he left me with some great advice then handed me the keys to my new buddy and I was on my way. In conclusion, for someone who has chose not to buy a vehicle in 16 years this was a very smooth experience for me. Mostly, I would like to thank everyone at Hendrick Volkswagen, and would highly recommend Hendrick Volkswagen as the go to dealership for your next car buying experience. Thanks, C. Smith More

New car search Edwin has been extremely helpful in my search for a car for my son. Very thorough and knowledgeable. Great to work with. Will purchase a car from Ed Edwin has been extremely helpful in my search for a car for my son. Very thorough and knowledgeable. Great to work with. Will purchase a car from Edwin. More

Customer Service The customer service at this dealership from the service advisers, cashiers to the new car salesman who assisted us. Edwin Carter assisted us by allo The customer service at this dealership from the service advisers, cashiers to the new car salesman who assisted us. Edwin Carter assisted us by allowing us to test drive the vehicles we were considering and gave us all the information we needed to assist in making our decision. We haven't purchased a new vehicle yet but are really considering the Frisco VW dealership and Edwin Carter to purchase our next vehicle from. More

Great service Robert Fabian was my salesperson and he was great! I would highly recommend him. He really went above and beyond to make this a smooth process Robert Fabian was my salesperson and he was great! I would highly recommend him. He really went above and beyond to make this a smooth process More

Oustansing. Outstanding customer service. Walked in to check out the cars and talked shop with a Robert Fabian. Real pleasure to talk to, was knowledgeable, profe Outstanding customer service. Walked in to check out the cars and talked shop with a Robert Fabian. Real pleasure to talk to, was knowledgeable, professional and well mannered. Would definitely recommend this dealer and Robert Fabian if you're looking to buy a new or used VW. More

"Excellent employee" Edwin Carter is a awesome Dealer, the facilities was nice and he treated me kindly and really interested in your needs as buyer wanting to help you me Edwin Carter is a awesome Dealer, the facilities was nice and he treated me kindly and really interested in your needs as buyer wanting to help you meet your budget. More

Excellent Customer Service - Robert Fabian HENDRICK VW has a wonderful staff from the service department to sales, and I had the privilege to be helped by Robert Fabian! He is polite, kind and HENDRICK VW has a wonderful staff from the service department to sales, and I had the privilege to be helped by Robert Fabian! He is polite, kind and very attentive. He is definitely the guy you want to see when you go out to Hendrick . Exceptional service from Robert is always delivered. If you are looking for a new or used car contact him and you will not be disappointed! More

Great First time buyer experience My daughter went to Hendrick VW for her first car buying experience and we cant thank Robert Fabian enough for making that first experience a happy an My daughter went to Hendrick VW for her first car buying experience and we cant thank Robert Fabian enough for making that first experience a happy and memorable one. We would recommend Hendrick VW of Frisco to anyone in the market for a new or used car. Ask for Robert Fabian....you wont be disappointed!!! A+++ Service More

Smooth process!! If you're coming in to buy a volkswagen, look for robert fabian! he knows his vw's and very quick with the sales process! Loving my Jetta, he put me i If you're coming in to buy a volkswagen, look for robert fabian! he knows his vw's and very quick with the sales process! Loving my Jetta, he put me in the right car. More