Hendrick Volkswagen Frisco
Frisco, TX
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1,006 Reviews of Hendrick Volkswagen Frisco
AMAZING Teamwork!! We first started looking almost a year ago through JJ & Ricky. Throughout the past year, JJ always kept us in the loop when a car came in he thought w We first started looking almost a year ago through JJ & Ricky. Throughout the past year, JJ always kept us in the loop when a car came in he thought we'd like. He was persistent but never pushy or overly aggressive. We finally found one we liked this past week. Nick & Adam assisted me with the test drive and also allowed us to take the car for the day to see if it was a good fit for us. JJ, Ricky, Adam & Nick were an incredible, informative, and caring team. Thank you! Jean & Mark H More
Damage and Scratches yo my car I have been taking my car for servicing to Hendrick VW service centre for last 3 years. I was quite satisfied with there professionalism until I too I have been taking my car for servicing to Hendrick VW service centre for last 3 years. I was quite satisfied with there professionalism until I took my car for servicing this time. I am giving 1 star because of the damage and scratches in my car and the insult that I faced. There were multiple scratches to my car after the car came out of the car wash. The service specialist told that most of the scratches were there previously ( which was not correct) and implied that I was lying.He hastily tried to fix the issue but the issues still persist. Tried to contact HVW service department multiple times but didn't get any response. More
Great customer experience My sales experience with George Strong was great. He made the process of buying my 2012 Volkswagen Passat easy. He was friendly from start to finish a My sales experience with George Strong was great. He made the process of buying my 2012 Volkswagen Passat easy. He was friendly from start to finish and went the extra mile to help me find the vehicle I wanted at an affordable price. Purchasing my new Passat was a great experience and I would have no hesitation recommending the Hendrick VW Frisco dealership, and George Strong in particular. More
Excellent Teamwork! Ricky Bolanos knows what the word TEAM means! Service was closed, but Ricky helped us out in a time of need after we had my daughter's car towed into Ricky Bolanos knows what the word TEAM means! Service was closed, but Ricky helped us out in a time of need after we had my daughter's car towed into the shop after hours! Thank you Ricky!! More
Strongly recommend Came in to ask about the Early Lease Return program shown on their site, Robert Fabian not only helped explain how the program works but also helped m Came in to ask about the Early Lease Return program shown on their site, Robert Fabian not only helped explain how the program works but also helped me pick out the right vehicle that would keep my monthly payments where I was currently at (didn’t want to up my payments). He worked with Kevin Hatfield (GSM) they were able to get me approved with VW Credit with a really good interest rate. The whole experience was nice and smooth, there weren’t any hidden fees like VW McKinney tries to sneak in. (VW I was trading in was previously leased from McKinney). Robert made sure to show all the features of the new Mk7 Jetta. I would strongly recommend this VW Dealership. More
Rare find. Win-Win I enjoyed buying a car again. Mark Atkins and Hendrick VW made the process of buying a car easy, pretty quick, and enjoyable. Mark’s honest approach I enjoyed buying a car again. Mark Atkins and Hendrick VW made the process of buying a car easy, pretty quick, and enjoyable. Mark’s honest approach, professionalism, and willingness to help me select & price a vehicle largely in-advance of going to the dealer was refreshing. Another dealer I tried to work with in-advanced forced me to jump through a ton of hoops including forcing me to come to the dealership before they give me a bottom line price. The other dealer didn’t take me serious or trust me with their bottom line price so I couldn’t take them serious or trust them. Hendrick VW Frisco website was a plus. I was looking for an Atlas with 2nd row captain seats and they had that option isolated on their online filter. Mark was thorough but not overwhelming with details. He cares did everything I asked for...even before we met in person. Mark Atkins & Hendrick VW is a rare find. Also, a big shout out to USAA for making the financing piece easy, and absolutely no surprises. Win Win. Loving my 2019 SE w/tech R-Line. Hopes this helps you have a good experience. More
Fun in the sun at Hendricks Volkswagen! I had such a great friendly experience with all the staff I came in contact with and made it easy for me to buy. I was there probably 30 minutes when I had such a great friendly experience with all the staff I came in contact with and made it easy for me to buy. I was there probably 30 minutes when I made up my mind of what car I wanted. More
Happy Camper We went in only for a test drive and because of that one drive, decided to buy on the spot. Many, many thanks to the amazing salesguy Steve Niyogi fo We went in only for a test drive and because of that one drive, decided to buy on the spot. Many, many thanks to the amazing salesguy Steve Niyogi for making our experience such a pleasant & informative one! More
Awesome experience I bought my 2017 Passat in late 2016. I was looking for an off lease 2014-2015, and they cut me such an awesome price straight out of the gate I went I bought my 2017 Passat in late 2016. I was looking for an off lease 2014-2015, and they cut me such an awesome price straight out of the gate I went for the new one. My only issue was the stupid scent that permeates the entire showroom, and my salesman and finance manager brought the paperwork outside so I could make the deal. Had one minor warranty issue which was quickly resolved, and it was a tire, so nothing VW can do about that. They made it right so I’m happy. I’ve taken it there for all service and am always in and out promptly. Just wish I could wear this car out sooner and get another one. Jetta GLI this time. More
Best Volkswagen Customer Service in the area I leased a new Golf GTI Rabbit edition today from Henrick VW. I worked with Mark Atkins and John and found the whole experience to be excellent. I wen I leased a new Golf GTI Rabbit edition today from Henrick VW. I worked with Mark Atkins and John and found the whole experience to be excellent. I went to other dealerships before this one and they were the kindest by far. There were no "theatrics" or that stereotypical car salesman pressure from them. Everything was done quickly and were very accommodating to my busy schedule. It was a fantastic experience and I would have no hesitation recommending the Henricks dealership, Mark Atkins in particular. More