Hendrick Volkswagen Frisco
Frisco, TX
Filter Reviews by Keyword
By Type
1,006 Reviews of Hendrick Volkswagen Frisco
We really appreciated our salesman , George Strong. Very knowledgeable, polite and a do what he says person. Very pleased. Excellent service. Thank you Pete Stucky knowledgeable, polite and a do what he says person. Very pleased. Excellent service. Thank you Pete Stucky More
Many Kudos to Josh Cienfuegos - Service Consultant! I want to publicly acknowledge the professional attitude and exemplary service of Josh Cienfuegos! In August 2019, I purchased a 2014 VW Passat (from I want to publicly acknowledge the professional attitude and exemplary service of Josh Cienfuegos! In August 2019, I purchased a 2014 VW Passat (from another dealership) with a six month MPP warranty. In October the EPC light began illuminating in the center console. Two weeks after my first oil change, an in-depth inspection revealed the balance shaft was damaged. The work was extensive, and a refurbished engine was required. Throughout the one-month ordeal, Josh proactively communicated all next steps, honored extending the terms of the dealership loner car, and worked diligently through all negotiations with MPP. I am grateful and so very pleased for the demeanor and perseverance of Josh! For current and future customers utilizing the service department at Hendrick's VW, request Josh Cienfuegos, his communication, attentive service, and honoring follow through will renew one's confidence in dealership service. More
I worked with Marsh Patten. He is the bees knees definitely knows what he is talking about. Love how enthusiastic he is about VW’s. Wouldn’t have been able to get my golf without him. Come see this definitely knows what he is talking about. Love how enthusiastic he is about VW’s. Wouldn’t have been able to get my golf without him. Come see this man for any of your car buying needs. He also makes house calls. Thank you again Marsh. More
Worked with David Davidson, and as a sales professional myself, I loved how easy he made everything. I got a great vehicle (Tiguan SE) at a great price. He answered all my questions and had great follow up myself, I loved how easy he made everything. I got a great vehicle (Tiguan SE) at a great price. He answered all my questions and had great follow up. I would be happy to send any friend or family member to him. Side note, the dealership was nice and everyone was friendly. Great environment there. More
Great dealership Ask for Steve Nyugi. He found me the car I wanted at a great price. And Mark Atkins made sure the buying experience was a good one. Ask for Steve Nyugi. He found me the car I wanted at a great price. And Mark Atkins made sure the buying experience was a good one. More
Mark Atkins is amazing, this place is amazing. Gave me a great deal and had me to finance very quickly. Awesome place that treats vets very well and employs over 12 vets. great deal and had me to finance very quickly. Awesome place that treats vets very well and employs over 12 vets. More
They DO not offer GAP insurance Over all experience was good staff seemed to work hard to get us a deal but I honestly would of picked a different dealership if I would have known th Over all experience was good staff seemed to work hard to get us a deal but I honestly would of picked a different dealership if I would have known they didn't offer GAP insurance anymore. Because it's not just one of those things you can just go out and buy unless you refinance your loan. More
Best I've had If you go to Hendrick Volkswagen of Frisco ask for LUIS! Best experience I've ever had purchasing a car!!! He did everything he could to make the proc If you go to Hendrick Volkswagen of Frisco ask for LUIS! Best experience I've ever had purchasing a car!!! He did everything he could to make the process go by smoothly and painlessly. More
DO NOT BUY A CAR FROM THIS DEALER We originally bought my sons first car from them. Within 1 year of owning we were told it could not be fixed and a total loss. That is with full ser We originally bought my sons first car from them. Within 1 year of owning we were told it could not be fixed and a total loss. That is with full service warranty also. So they rolled us into another car with all that negative equity. The new car he is so upside down in because of all the negative equity and to top it off we noticed that the driver door sounded funny when closing. Took to another VW dealer and they said it had been replaced and could see overspray and they forgot to insulate the door when they replaced. So we were not disclosed any of this. Very shady and deceitful dealership. Move on to another dealer Please!!! More