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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,021 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,021 Reviews of Hendrick Volkswagen Frisco

August 03, 2022

Robert and Heather were a great help in selecting the right car for our family. Thanks so much to both of them. We will recommend you and the dealership to friends and family. Thank you! More

by sommer_mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Aug 05, 2022 -

Hendrick Volkswagen Frisco responded

Hi Sommer, Thank you for the great review and the five stars. We most definitely appreciate your business. Alex B - Director of Sales

August 02, 2022

Phillip Van Tuyl is friendly and very competent. He's always been the crew assisting me most of the time and he consistently exceeds my expectations. More

by richarddiola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Richard, Thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

August 01, 2022

If you want to get in and out quick see John Hicks. He helped me figure out a lease on a Jetta awhile back and it was no stress More

by theavlaamster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Aug 04, 2022 -

Hendrick Volkswagen Frisco responded

Hello, Thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 31, 2022

Smooth process from beginning to the end. Had to order my car to get exactly what I wanted but worth the wait. More

by jwadd11
Recommend Dealer
Yes
Employees Worked With
Corey
July 31, 2022

Gary got me into a Taos that myself and my daughter have been eyeing for quite some time. So happy to be apart of the VW family More

by Mendieta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Mendieta, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 31, 2022

For a dealer that seems popular with locals, service was quick. The service employee, Phillip was quick and made the whole process easy. There were no hidden fees. The price quoted is what you pay. Although More

by quagmire1977
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Quagmire1977, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time we meet, take care! Grant Saab - Service Director

July 30, 2022

Hendrick Volkswagon has always been on point with customer service especially Joshua Frank. He is knowledgeable, kind, and always attentive when ever asked about anything. He has always been preferre More

by hallak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hello Hallak, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab - Service Director

July 29, 2022

Philip was great with getting me in for my oil change! He was extremely friendly and courteous! Thanks! More

by TaylorB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi TaylorB, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 29, 2022

Service appt. Quick diagnosis and fix by the team led by Philip Van Tuyl. I was kept appropriately in the know during the overall process. Icing on the cake was More

by Djgutheinz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Djgutheinz, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 28, 2022

I came in with issues with my car not starting and Fernando Gomez, from beginning to end, was super helpful and knowledgeable through each step! He makes sure you understand what’s happening, what’s g More

by moinahmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jul 31, 2022 -

Hendrick Volkswagen Frisco responded

Moinahmad, We're so glad that we were able to go above and beyond your expectations!

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