Hendrick Volkswagen Frisco

Gómez did a great job! He was attentive, professional. Great customer service! It was a pleasure! He was attentive, professional. Great customer service! It was a pleasure! More

My family had an excellent experience purchasing an ID. 4 from George Strong at Hendrick Volkswagen Frisco. We pre-ordered the vehicle and communication before, during, and after the purchase was excellent 4 from George Strong at Hendrick Volkswagen Frisco. We pre-ordered the vehicle and communication before, during, and after the purchase was excellent. The entire process was professional and stress-free with no surprises. I highly recommend this dealership and George Strong. More

Great customer service and timely service. My service advisor Fernando was warm, attentive to my needs and resolved all of them, as well as provided some other complementary services on my veh My service advisor Fernando was warm, attentive to my needs and resolved all of them, as well as provided some other complementary services on my vehicle (ie car wash, battery change for my key fob and dashboard resets). I couldn’t have asked for a better vehicle service. Thanks Fernando and VW Hendrix! More

Hendrick Auto provided good service with a comfortable comfortable waiting service. Fernando Gomez was a trustworthy advisor comfortable waiting service. Fernando Gomez was a trustworthy advisor More

Have always been very professional and courteous, resolving any issues with a very timely manner resolving any issues with a very timely manner More

Love coming here for service - the lobby is comfortable and the staff is very friendly and the staff is very friendly More

I had a great experience in Hendrick Volkswagen Frisco, all thanks to Zhong Ren! I was particular in buying Jetta but then after lot of thinking then I decided to get Tiguan high end model. Zhong helped me all thanks to Zhong Ren! I was particular in buying Jetta but then after lot of thinking then I decided to get Tiguan high end model. Zhong helped me find the color and trim that I’m looking for. He was helpful with answering all my questions. Rest of the staff was friendly as well. More

Such a great environment and helpful staff! This was my first time at Hendricks and I will say I was very nervous going in not knowing what to expect but I’m glad I chose this place to get a ne This was my first time at Hendricks and I will say I was very nervous going in not knowing what to expect but I’m glad I chose this place to get a new vehicle. Searching for a new car had been very draining until we came here! Very thankful for Robert Fabian who was such a delightful salesman who helped me and my fiancé get our first family friendly car! Thanks so much to Hendricks for this wonderful experience! 🫶🏼 More

I would like to give Joshua Frank and Colby (not sure of the last name) a HUGE HUGE shout out. I was traveling from Lubbock to Frisco in my 2019 VW Beetle and just 30 miles from my hotel, the ECP light and the last name) a HUGE HUGE shout out. I was traveling from Lubbock to Frisco in my 2019 VW Beetle and just 30 miles from my hotel, the ECP light and engine light came on in my car. My co-worker and I managed to make it to the hotel and first thing the next morning I called the nearest VW dealer, which was Hendrick VW in Frisco. Thank God for Joshua! I explained my circumstances that I was from out of town on business and the situation with my car and he told me to bring it in. They were, like all businesses, booked, but he assured me he could at least have it diagnosed by the next day. He called later that same day to advise he would be out of office the next day but would have Colby contact me and even gave me his direct line if I did not hear from anyone. Colby did call and said the High Pressure Gas Pump needed to be replaced, but they did not have any in stock and could get it in by the next week. I explained to him my circumstance that we had to check out of our hotel Friday morning and go home. He said he would see what he could do. and called me later that day to say he could have one there by Thursday. Sure enough, they got it and Thursday around 1:30pm Joshua called and said my car was good to go! I just want to say, these guys went above and beyond to make sure my car was repaired and I could head home as scheduled. If I lived in this area, I would never take my car anywhere else!!!! More

I purchased my Audi Q3 from Robert Fabian. He was such a great person to work with and did his best to answer all of our questions about the vehicle. Robert has a great personality and was ver He was such a great person to work with and did his best to answer all of our questions about the vehicle. Robert has a great personality and was very patient with us. He didn't pressure us and made the car buying process very enjoyable. He even went above and beyond and cleaned my rims himself after it was detailed in order to make it perfect. After I bought the car, he spent one-on-one time with me to walk me through all the different buttons/settings on my car so I felt absolutely comfortable driving the car. Thank you Robert for making this process so easy for me and my family. More