Hendrick Volkswagen Frisco

The staff were all helpful and kind. I appreciated their clear communication and the comfortable waiting area. I appreciated their clear communication and the comfortable waiting area. More

Orlando Orio was very helpful and patient when I called about one of my service lights. He was able to accommodate my pick up and drop off time. Also, he was very helpful and resourceful when I had a quest about one of my service lights. He was able to accommodate my pick up and drop off time. Also, he was very helpful and resourceful when I had a question about a scratch that I wanted to have repaired. He was just as kind in person as he was over the phone! More

I have never had a technician that updated me and told me every detail of what is going on with my vehicle other than Fernando Gomez. Fernando gave me a call once a day with a detailed update and the timelin every detail of what is going on with my vehicle other than Fernando Gomez. Fernando gave me a call once a day with a detailed update and the timeline of when the car would be completed. If you go the HENDRICK ask for Fernando and you will be taken care of! More

Great customer service and people are very friendly. Clean place. I totally recommend this place. Clean place. I totally recommend this place. More

Fernando Gomez greeted and executed my needs-efficient and knowledgeable He advised me of added needs- and knowledgeable He advised me of added needs- More

Robert Fabian is a good salesman. But it took long time to deliver the vehicle and make sure the APR details prior to buy a vehicle to avoid last moment surprises. But it took long time to deliver the vehicle and make sure the APR details prior to buy a vehicle to avoid last moment surprises. More

Easy, professional , and great customer service. Fernando Gomez helped me from the first phone call to the time to pick up my vehicle. I always have a great experience and highly recommend. Fernando Gomez helped me from the first phone call to the time to pick up my vehicle. I always have a great experience and highly recommend. More

Robert Fabian was a great salesman to work with. He was very patient in helping me get the car I wanted. Patrick in financing was just as patient. Was a pleasure to work with them both! He was very patient in helping me get the car I wanted. Patrick in financing was just as patient. Was a pleasure to work with them both! More

Fernando was extremely helpful, he provided updates and progress of services. Also took the time to review our Service Contract and what services are still available. progress of services. Also took the time to review our Service Contract and what services are still available. More

Even though we didn’t end up purchasing a VW vehicle, I would like to take this moment to appreciate all the help that George Strong provided during our visit to check on the ID.4 vehicle. George was super would like to take this moment to appreciate all the help that George Strong provided during our visit to check on the ID.4 vehicle. George was super professional and explained every tiny feature of the vehicle he was demonstrating and he followed up to make sure if we had any questions. We ended up buying other brand vehicle but if I was to go back to Hendrick VW, I would definitely like to work with George in the future for any future needs. More