Hendrick Volkswagen Frisco
Frisco, TX
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1,020 Reviews of Hendrick Volkswagen Frisco
George was very helpful and knowledgeable when I came in to purchase my vehicle. I left happy with my purchase and would recommend Hendrick Frisco and their team to anyone looking to purchase a VW! to purchase my vehicle. I left happy with my purchase and would recommend Hendrick Frisco and their team to anyone looking to purchase a VW! More
My wife and I were looking to purchase our first family vehicle through Hendrick VW. While looking online, I found that HVW had the car we were looking for with a great price. I called and immediately was vehicle through Hendrick VW. While looking online, I found that HVW had the car we were looking for with a great price. I called and immediately was helped by Zhong over the phone. As we live in Louisiana, this could have been something very time consuming/difficult, Zhong and the team really helped us out. After 24 hours of working out deals we met Zhong with a smile with our new car right at our front door. Even after a 3 hour drive in the evening, he sat and went through our new car features before heading out. If you’re looking for a new vehicle, we can say positively that the service is great at HVW. While many dealerships try to force you into corners, wear you down, and speak in circles; we were only met with transparency. We are really enjoying our new wheels, THANKS ZHONG!! More
My certified sales specialist, Kyle "Rudy" Rheude was a pure pleasure to work with at Hendrick VW. As an out of town buyer of my VW-R, he made the entire process simple. In fact, all future VW purchases w pure pleasure to work with at Hendrick VW. As an out of town buyer of my VW-R, he made the entire process simple. In fact, all future VW purchases will be with Rudy. I highly recommend anyone looking to purchase a VW, no matter where you live, make sure you contact Rudy first. You will see how well he handles the entire process from your first contact to delivery. More
Ricardo was such a great helper! I was being turned down left and right with my negative equity and was ready to give up when a friend recommended i call VW and he was heaven sent wi I was being turned down left and right with my negative equity and was ready to give up when a friend recommended i call VW and he was heaven sent with getting me into a brand new Tiguan that i absolutely love. Payments where i needed and the best customer service ever! He was super nice and prompt! 10/10!! More
George S. was fantastic to work with. He was very responsive and knowledgeable. The entire buying process was a pleasant experience. was fantastic to work with. He was very responsive and knowledgeable. The entire buying process was a pleasant experience. More
Fernando in service is probably the worst advisor I've ever come across. From hounding my teenage brother why he doesn't want to spend $500 on tires (because that's what it cost everywhere) to refusing t ever come across. From hounding my teenage brother why he doesn't want to spend $500 on tires (because that's what it cost everywhere) to refusing to release service records to the owner of the vehicle. According to Fernando, my brother (a minor) is the sole owner of a car and documentation can only be released to him, even though a minor cannot have a car registered. He is not interested in doing any extra work if it does not benefit him in any ways. Every few years I try giving Hendrick a chance since it's my local VW dealer and this is the 5th VW I've owned in a few years, but they manage to drop the ball in every department. Not a single department I would recommend here. More