Hendrick Toyota of Wilmington

Great service I came at a busy time I suppose because I waited about 10 minutes until anyone in the lane greeted me. The guys outside said the service advisors wer I came at a busy time I suppose because I waited about 10 minutes until anyone in the lane greeted me. The guys outside said the service advisors were busy. Once I got Drew, things were swift. More

Overall is was a good experience. Everyone involved with the sale from start to finish were friendly and easy to work with. Staff was very knowledgeable and went out of their way to he Everyone involved with the sale from start to finish were friendly and easy to work with. Staff was very knowledgeable and went out of their way to help. More

Wonderful experience This was my best car buying experience I’ve ever had! I am so happy with my brand new rav4 and I couldn’t recommend this dealership and the people I w This was my best car buying experience I’ve ever had! I am so happy with my brand new rav4 and I couldn’t recommend this dealership and the people I worked for more! More

5K mile checkup Prompt service and easy to get appointment. I needed an appointment on short notice and Leah helped me to change a previous appointment that I missed. Prompt service and easy to get appointment. I needed an appointment on short notice and Leah helped me to change a previous appointment that I missed. Friendly service personnel. More

prompt good service I called to make an appointment for regular maintenance on my 4 Runner. They got me in the next day at a time that worked for me. I didn’t have to w I called to make an appointment for regular maintenance on my 4 Runner. They got me in the next day at a time that worked for me. I didn’t have to wait and the oil change, filters were changed, tires rotated and multipoint inspection were done in less than an hour. Friendly and courteous staff! More

It needed a detective! My 2012 Prius V was getting lower gas mileage every year according to my meticulous records. Eric Sykes took this as a challenge and came back with se My 2012 Prius V was getting lower gas mileage every year according to my meticulous records. Eric Sykes took this as a challenge and came back with several items that the service department fixed or replaced, plus a recommendation for a preferred fuel brand based on mileage after those fill-ups. I'm confident these changes will improve my mpg in the future! I was treated with respect and my concerns were all addressed. Thanks, Eric! More

Consistently great service I would definitely recommend Hendrick Toyota of Wilmington. They have provided consistently great service for my Prius since 2013. They provide the I would definitely recommend Hendrick Toyota of Wilmington. They have provided consistently great service for my Prius since 2013. They provide the highest quality of service for a very fair price. The service advisors do a great job of explaining the current and future service needs of my Prius. I also appreciate that the service manager and general manager play an active role in assisting customers like myself. More

Our sales person Madilyn!! No pressure and they found what we wanted. Madilyn, our sales person was exceptional! She was professional and very informative about the functions No pressure and they found what we wanted. Madilyn, our sales person was exceptional! She was professional and very informative about the functions of the car. She far exceeded what we expected in a sales person. More

needed to drop off car for new battery needed a loner told Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave th Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave the veh and put the form inside a box. One of my complainants is I was unable to get a loaner! More