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Hendrick Toyota of Wilmington
Wilmington, NC
2,219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,219 Reviews of Hendrick Toyota of Wilmington
August 21, 2019
needed to drop off car for new battery needed a loner told Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave th Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave the veh and put the form inside a box. One of my complainants is I was unable to get a loaner! More
by rjh
Employees Worked With
Unknown
August 10, 2019
New Service Surprised by new quick lube service with tire change. Out in 25 minutes. Outstanding customer service. Greeted as soon as I entered service department Surprised by new quick lube service with tire change. Out in 25 minutes. Outstanding customer service. Greeted as soon as I entered service department. After work completed, thorough discussion of what to expect in future. More
by Ed
Employees Worked With
Keith Sullivan
August 09, 2019
Great experience all around! Joe was amazing. He listened to what we needed and went over and above helping us find the perfect fit. This is our second car with Hendrick Toyota an Joe was amazing. He listened to what we needed and went over and above helping us find the perfect fit. This is our second car with Hendrick Toyota and it sure won’t be our last! More
by Sammyblue
Employees Worked With
Joseph Ward (I believe it was Ward)
August 03, 2019
New Car Purchase Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our questions were answered patiently and honestly. Our quest for a new car was a very pleasant one! More
by dot36
Employees Worked With
Kim Wehinger, Eric Coble
July 30, 2019
Another first class experience. Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused custome Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused customer service. More
by Sibelius
Employees Worked With
Sylvia Jeffcoat
July 30, 2019
Top Notch Customer Service Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that wa Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that was being offered that month (he could've forgotten to mention it and I would've paid full price). Overall easy and stress-free experience. More
by MegnWilm
Employees Worked With
Vincent Bing
July 29, 2019
New car Very professional from start to finish The team in place at Hendrick Toyota in Wilmington made the process a pleasant one . I am happy with my new Very professional from start to finish The team in place at Hendrick Toyota in Wilmington made the process a pleasant one . I am happy with my new C-HR More
by Poopylady
Employees Worked With
Alex Hoagey, Dawn Fromme
July 24, 2019
Happy! Pleased with the telephone & in-person staffers ! Stress free except for drove over to dealership ! (The complimentary car wash robot seems to be n Pleased with the telephone & in-person staffers ! Stress free except for drove over to dealership ! (The complimentary car wash robot seems to be near the end of its life expectancy though! ) More
by Lucky
Employees Worked With
Justin Barber, Justin Barnett, Kurt Hartl
July 11, 2019
Great Experience Everyone there is wonderful. They are courteous, friendly & very knowledgeable. This is the 2nd car that I have purchased from Hendrick. I drive an Everyone there is wonderful. They are courteous, friendly & very knowledgeable. This is the 2nd car that I have purchased from Hendrick. I drive an hour to get service. You have a customer for live. More
by linda318
Employees Worked With
matt woolf, lawrence hart
June 06, 2019
Timely and coordinated service I had my maintenance, side view mirror replaced, mini detail and scratches buffed out of my car all in 1 day. Josh, the service rep, was wonderful to I had my maintenance, side view mirror replaced, mini detail and scratches buffed out of my car all in 1 day. Josh, the service rep, was wonderful to work with. More
by CarolB
Employees Worked With
Josh Fournette, Dawn Fromme, Bobbi Gardner
