Hendrick Subaru Southpoint

I cannot say enough about how amazing Hendrick Subaru is! I have had the pleasure of getting to work with Ethan over the last month and he absolutely went way above and beyond the call of duty to make my fir I have had the pleasure of getting to work with Ethan over the last month and he absolutely went way above and beyond the call of duty to make my first Subaru purchase be such a success. My first time walking into the dealership and I felt immediately welcomed and not once did I feel any pressure to even discuss purchasing. All of my other experiences with dealerships they immediately want to follow up any test drives (or even while you're test driving) with push about numbers and making a deal. Ethan listened to my situation and we discussed circling back when I was closer to being ready and even through that time period, not once did I still feel pressured to make a deal. Amazing open communication from him and as we got closer to starting to make a purchase, he went above and beyond with the support of his manager to problem solve a road block I had in finalizing the deal. Chris in finance was also just so great and helped in the fun problem solving scheme :). Ethan truly cares about his customers and knows how stressful buying a car can be and makes it feel like it's absolutely seamless. He's also just a cool guy to get to chat with, especially about outdoor adventures in the subie! There aren't enough words to express how happy I am driving around town in my first ever Subaru and really it's all thanks to Ethan and the amazing team at Hendrick. I HIGHLY recommend coming to purchase your next Subaru here!! More

I been sticking with hendrick at southpoint since they was on 15 501. My services has always been with a smile. And never pressure to have more done but advise on what's always going with my vehicle was on 15 501. My services has always been with a smile. And never pressure to have more done but advise on what's always going with my vehicle More

I recently took my car to Hendrick Subaru Southpoint for service and had the pleasure of working with Ralph. He was incredibly professional and courteous throughout the entire experience. They explained eve service and had the pleasure of working with Ralph. He was incredibly professional and courteous throughout the entire experience. They explained everything clearly and answered all of my questions in a way that I could understand. He also made sure to keep me updated on the progress of the service. I would highly recommend Ralph to Hendrick Subaru Southpoint to anyone looking for a great service experience. More

Knowledgeable, kind employee, Tushar helped us & Chris was our financial person. All great to work with. was our financial person. All great to work with. More

We are a 7 year customer of Hendrick Subaru Southpoint, starting back when they were Performance Auto Mall in Chapel Hill. They have always gone above and beyond. We bought our first Forester from David F. starting back when they were Performance Auto Mall in Chapel Hill. They have always gone above and beyond. We bought our first Forester from David F., then our second pre-owned non-Subaru from Ke-Londa T, and finally our newest Forester from Adrian S. The buying process has always been smooth and professional, with the finance managers working to get us the best interest rates. The Encore delivery, completed by Joseph R., is a wonderful added bonus that lets you learn all about your new vehicle. Service has always been top notch, and has provided us with quick and efficient service. When service was going to take longer than expected, we were provided with a loaner vehicle that would accommodate our needs of transporting a friend in a wheelchair. I would highly recommend Hendrick Subaru Southpoint for your car buying and service needs! More

Best Subaru dealership in the Triangle. Sales and service are top notch, great selection of vehicles and they have great snacks too. Sales and service are top notch, great selection of vehicles and they have great snacks too. More

Service at this location is horrendous. Unless it is a quick and easily identifiable fix they won't keep you updated on the status of the service, won't explain in detail why they need to d Unless it is a quick and easily identifiable fix they won't keep you updated on the status of the service, won't explain in detail why they need to do certain things, and then return the vehicle without all of the parts properly put back into the vehicle. My car was unexpectedly out of commission for weeks, and they never once offered a loaner vehicle or proactively updated me on the expected timeline. More

Ashley was the best to work with. I let her know exactly what the family needed and she took it upon herself to find the right vehicle. I couldn’t be happier with our Lexus and Ashley I let her know exactly what the family needed and she took it upon herself to find the right vehicle. I couldn’t be happier with our Lexus and Ashley was truly outstanding. More

Amanda in parts was a pleasure to buy my filters and a few other little items from few other little items from More

Came in over the weekend and bought filters from the parts department and Amanda was awesome, she went above and beyond with her customer service and appreciating my business! Thank you parts department and Amanda was awesome, she went above and beyond with her customer service and appreciating my business! Thank you More