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Hendrick Subaru Southpoint

Durham, NC

4.7
264 Reviews

200 Kentington Dr

Durham, NC

27713

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264 Reviews of Hendrick Subaru Southpoint

September 21, 2019

Wonderful experience I highly recommend this dealer. Scott Wilkins was very professional and after speaking directly with the technician that worked on my car, I now under More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wilkins
Sep 25, 2019 -

Hendrick Subaru Southpoint responded

Dear Ernie, thank you for taking the time to let us know how we did. Please let us know if there is anything more we can help you with. Have a great day!

September 20, 2019

Efficient service! I was a walk in yesterday, had troubles with my car. Mr. Brandon Smith was so amazing! Greeted with a smile and listened to all the concerns i had. H More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
Sep 25, 2019 -

Hendrick Subaru Southpoint responded

Kat, thank you for sharing your positive experience! We are so happy to hear that our team delivered such an excellent experience. Please let us know if there is anything more we can assist you with!

September 13, 2019

Great service Scott greeted at once and made me feel welcome..I arrived without an appointment but Scott had my service done in an hour. He has a very welcoming per More

by Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Sep 17, 2019 -

Hendrick Subaru Southpoint responded

Outback, your wonderful feedback and rating mean a lot to us! Thank you for taking the time to share your experience and we hope to see you again soon!

September 11, 2019

Excellent customer service I am a senior citizen with limited understanding of electronics and was having issues with some minor indicators on the panel of my Impreza. When I t More

by Madame
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 12, 2019 -

Hendrick Subaru Southpoint responded

Madame, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint! Thank you for taking the time to share your feedback, and we appreciate you coming to see us for service. We hope to serve you again in the future!

September 09, 2019

Routine service Service was great; my service tech (Frank I believe?) was very informative about the repair service...& he took great care to ensure that my auto need More

by KESM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Sep 10, 2019 -

Hendrick Subaru Southpoint responded

KESM, your wonderful feedback and rating mean a lot to us! Thank you for coming to see us, and we're happy you're part of the Subaru Southpoint family!

September 05, 2019

Service Jessica, in service, far exceeded my expectations. I had to evacuate S FL & then, SC due to Dorian. . I wanted my car checked out before the long driv More

by Ella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 06, 2019 -

Hendrick Subaru Southpoint responded

Tammy015, we are so pleased you enjoyed your visit to Hendrick Subaru Southpoint! We're looking forward to your next visit with us!

Sep 10, 2019 -

Hendrick Subaru Southpoint responded

Tammy015, we are so pleased you enjoyed your visit to Hendrick Subaru Southpoint! We're looking forward to your next visit with us!

September 04, 2019

Informative and good customer service Chandler was friendly, helpful and informative when I brought my Outback in for its regular service. when I learned two of my tires were bad he explai More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler
Sep 10, 2019 -

Hendrick Subaru Southpoint responded

KT, we are glad we could help! Thank you for your kind comments and we hope to serve you again in the future. Have a great day!

September 03, 2019

Subaru Legacy and Outback I had a very positive experience and plan on getting any additional Subaru service at this dealer. Very helpful staff and our cars look and perform as More

by Legacy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Sep 06, 2019 -

Hendrick Subaru Southpoint responded

Legacy11, your wonderful feedback and rating mean a lot to us! We hope to be of service to you again in the future!

August 30, 2019

Car service oil change Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated th More

by Tamra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon smith
Sep 06, 2019 -

Hendrick Subaru Southpoint responded

Tamra, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Subaru Southpoint! If there is anything more we can do to serve you, please don't hesitate to reach out!

August 30, 2019

Maintenance service and repair Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle More

by MB, Chapel Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Reese
Sep 06, 2019 -

Hendrick Subaru Southpoint responded

Dear MB, Chapel Hill, thank you for taking the time to let us know how we did. We hope you have a great day!

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