
Hendrick Subaru Southpoint
Durham, NC
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264 Reviews of Hendrick Subaru Southpoint
Wonderful experience I highly recommend this dealer. Scott Wilkins was very professional and after speaking directly with the technician that worked on my car, I now under I highly recommend this dealer. Scott Wilkins was very professional and after speaking directly with the technician that worked on my car, I now understand what was going on much better. Thank you to the great teamwork at Hendrick Subaru southpoint. Will definitely have them do work on my vehicle again! More
Efficient service! I was a walk in yesterday, had troubles with my car. Mr. Brandon Smith was so amazing! Greeted with a smile and listened to all the concerns i had. H I was a walk in yesterday, had troubles with my car. Mr. Brandon Smith was so amazing! Greeted with a smile and listened to all the concerns i had. He was so kind enough to have the service done efficiently and kept me updated in all the things that’s going on with my car knowing that i just got off from a night shift. The service was superb, i would recommend Subaru Hendricks to take care of your car! More
Great service Scott greeted at once and made me feel welcome..I arrived without an appointment but Scott had my service done in an hour. He has a very welcoming per Scott greeted at once and made me feel welcome..I arrived without an appointment but Scott had my service done in an hour. He has a very welcoming personality.. great experience... More
Excellent customer service I am a senior citizen with limited understanding of electronics and was having issues with some minor indicators on the panel of my Impreza. When I t I am a senior citizen with limited understanding of electronics and was having issues with some minor indicators on the panel of my Impreza. When I took my car in for its scheduled servicing, I mentioned these issues to Jessica. She was very understanding and immediately replied “ Oh, I can fix that.” She proceeded to do exactly that. Her thoughtfulness and professionalism was impressive. More
Routine service Service was great; my service tech (Frank I believe?) was very informative about the repair service...& he took great care to ensure that my auto need Service was great; my service tech (Frank I believe?) was very informative about the repair service...& he took great care to ensure that my auto needs were met. More
Service Jessica, in service, far exceeded my expectations. I had to evacuate S FL & then, SC due to Dorian. . I wanted my car checked out before the long driv Jessica, in service, far exceeded my expectations. I had to evacuate S FL & then, SC due to Dorian. . I wanted my car checked out before the long drive back home. I also had a small dent repaired. Everything was completed quickly & efficiently. Jessica was very helpful, professional and friendly. She’s a great representative of Subaru and I’m very pleased with the quality of service that I received. More
Informative and good customer service Chandler was friendly, helpful and informative when I brought my Outback in for its regular service. when I learned two of my tires were bad he explai Chandler was friendly, helpful and informative when I brought my Outback in for its regular service. when I learned two of my tires were bad he explained the need to replace with 4 on an all wheel drive. We had 2 replaced at a tire place earlier when one was not repairable and I learned that is not recommended. He also let me know they have a way to replace a single bad tire by shaving the new to match making it safe, which would have been a better solution when we had replaced the damaged one with two tires previously. Great information to learn. I will always go to Hendericks in future. They understand my car and Chandler is a great service technician. More
Subaru Legacy and Outback I had a very positive experience and plan on getting any additional Subaru service at this dealer. Very helpful staff and our cars look and perform as I had a very positive experience and plan on getting any additional Subaru service at this dealer. Very helpful staff and our cars look and perform as hoped! More
Car service oil change Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated th Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated the customer service More
Maintenance service and repair Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle service . I would highly recommend this dealership. More