
Hendrick Subaru Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
264 Reviews of Hendrick Subaru Southpoint
Our entire experience with Samuel our advisor was a pleasure. The entire dealership is clean and well organized. Samuel even had our car washed as a courtesy. pleasure. The entire dealership is clean and well organized. Samuel even had our car washed as a courtesy. More
Customers are treated with respect and courtesy at this dealership. Dennis, my service rep, provided honest estimates and clear explanations of work that I did and did not need to have done. dealership. Dennis, my service rep, provided honest estimates and clear explanations of work that I did and did not need to have done. More
Went in foe service on Saturday and was promptly greeted by Dennis. He reviewed my needed services. My vehicle was completed quickly. When I returned Denis walked me to my vehicle and reviewed completed ser by Dennis. He reviewed my needed services. My vehicle was completed quickly. When I returned Denis walked me to my vehicle and reviewed completed services. Great service. Thank you More
My old 2017 Subaru Outback with 206 K miles needed an oil change and a new set of tires - Jeff Thomas in service at Hendrick Subaru took great care of everything . They had a really good price on tires with change and a new set of tires - Jeff Thomas in service at Hendrick Subaru took great care of everything . They had a really good price on tires with installation. They also have an oil change plan that covers 3 years of oil changes, t its very affordable. You can't beat the service here! I highly recommend this place. And they are across from Southpoint Mall so you can go shopping while they take care of the car. More
I had an issue with Mia long wait even tho I had made an appointment. The service manager came out to talk to me for 1/2 hour to explain the situation. I was extremely impressed with the amount he cared abo appointment. The service manager came out to talk to me for 1/2 hour to explain the situation. I was extremely impressed with the amount he cared about the dealership and its clients. Plus there was no charge and the issue was my fault. I have always been impressed with the service department at Hendrick which is why I have 3 Subarus from this wonderful dealership. In Connecticut where I am from, no one likes much less loves their dealership. Keep it going Hendrick. More
Aaron Vilchis! From start to finish he made sure I understood every step. His patience and experience was✨TOP TIER ✨Not to mention the fact that there were no dull From start to finish he made sure I understood every step. His patience and experience was✨TOP TIER ✨Not to mention the fact that there were no dull moments! I would definitely recommend him not only to my friends but to anyone who finds this helpful. If you work with Aaron you are in GREAT hands!!! More
Friendly sales and very willing to negotiate and accommodate to the customer’s request. Straightforward with the deals and not pushy with add-ons and such. accommodate to the customer’s request. Straightforward with the deals and not pushy with add-ons and such. More
Recently purchased a new Suburu here. The team here was very deceptive. The finance manager added charges to our final invoice for add ons that we said no to many times. Be very careful t The team here was very deceptive. The finance manager added charges to our final invoice for add ons that we said no to many times. Be very careful to review your final invoice before agreeing to purchase a car here. More