Back

Hendrick Subaru Southpoint

Durham, NC

4.7
263 Reviews

200 Kentington Dr

Durham, NC

27713

Directions

By Type

263 Reviews of Hendrick Subaru Southpoint

March 19, 2025

Vincent is a great salesperson. And Julia was very helpful setting up our new Forester. More

by pattycampbell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent, Julia
Mar 20, 2025 -

Hendrick Subaru Southpoint responded

Pattycampbell1, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

Excellent experience, dealership very clean and nice touch to have a cup of coffee while you wait. More

by munroann76771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get the name
Mar 18, 2025 -

Hendrick Subaru Southpoint responded

Munroann76771, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Customers are treated with respect and courtesy at this dealership. Dennis, my service rep, provided honest estimates and clear explanations of work that I did and did not need to have done. More

by mgpaden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 01, 2025 -

Hendrick Subaru Southpoint responded

Mgpaden, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2025

Went in foe service on Saturday and was promptly greeted by Dennis. He reviewed my needed services. My vehicle was completed quickly. When I returned Denis walked me to my vehicle and reviewed completed ser More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis
Feb 19, 2025 -

Hendrick Subaru Southpoint responded

Bruce, we're happy you found our staff to be so supportive during your experience here at Hendrick Subaru Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2025

My old 2017 Subaru Outback with 206 K miles needed an oil change and a new set of tires - Jeff Thomas in service at Hendrick Subaru took great care of everything . They had a really good price on tires with More

by Jozepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thomas
Jan 17, 2025 -

Hendrick Subaru Southpoint responded

Jozepp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint. If you have any further questions, please give us a call. We're always happy to help!

October 10, 2024

I had an issue with Mia long wait even tho I had made an appointment. The service manager came out to talk to me for 1/2 hour to explain the situation. I was extremely impressed with the amount he cared abo More

by Mary Ellen Walkama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service people not sales
Oct 13, 2024 -

Hendrick Subaru Southpoint responded

Mary Ellen Walkama, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2024

Aaron Vilchis! From start to finish he made sure I understood every step. His patience and experience was✨TOP TIER ✨Not to mention the fact that there were no dull More

by Kaitlyn Daniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Vilchis
Oct 05, 2024 -

Hendrick Subaru Southpoint responded

Kaitlyn Daniels, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Friendly sales and very willing to negotiate and accommodate to the customer’s request. Straightforward with the deals and not pushy with add-ons and such. More

by Christian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Santiago Sanchez
Oct 02, 2024 -

Hendrick Subaru Southpoint responded

Christian, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Recently purchased a new Suburu here. The team here was very deceptive. The finance manager added charges to our final invoice for add ons that we said no to many times. Be very careful t More

by anay123
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Saline
Aug 17, 2024 -

Hendrick Subaru Southpoint responded

Anay123, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our General Manager Anna Latta, at (984) 355-0559.

July 17, 2024

I cannot say enough about how amazing Hendrick Subaru is! I have had the pleasure of getting to work with Ethan over the last month and he absolutely went way above and beyond the call of duty to make my fir More

by Jess C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kulis, Ethan Lamoreaux
Jul 18, 2024 -

Hendrick Subaru Southpoint responded

Jess C, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1
...