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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,979 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,979 Reviews of Hendrick Lexus Northlake

October 31, 2024

I am very happy with the service I receive from Hendrick Lexus Northlake. My service advisor is Eddie Hart and he has been excellent. More

by lecaest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Lecaest, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

October 31, 2024

I’ve been using NorthLake Lexus for years and always try to schedule my visits with Eddie Hart Great customer Service! More

by charlestrice51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Charles, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

October 31, 2024

My entire experience was wonderful, I had some hiccups with the vehicle I purchased but when I brought it in, Eddie Hart took EXCELLENT care of me and my vehicle! I felt right at home there always felt co More

by rg423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Nov 02, 2024 -

Hendrick Lexus Northlake responded

RG, thank you so much for taking the time to share about your service visit with Eddie and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus Northlake as your "Lexus home." Thank you for your loyalty!

October 31, 2024

I was there to service my new TX and Eddie was very professional and very helpful!! I had a hard time taking out a car sear out of my car and he went above and beyond. Thank you so much!! More

by Sugey.mccroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Eddie Hart
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Sugey, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Congratulations on your new Lexus TX!

October 31, 2024

Eddie is very knowledgeable and a pleasure to work with! I highly recommend working with him! More

by alyse bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Alyse, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 29, 2024

I had a wonderful buying experience led by Hussain. He was very calm, cool, and collected during the entire process. I felt heard, understood, respected by Hussain. He was a gentleman and I would have More

by e.crow3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight? Helping me with Hussain, Jack McMackin, Hussain Amir
Nov 02, 2024 -

Hendrick Lexus Northlake responded

E. Crow, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

October 29, 2024

I had an amazing experience at Hendrick Lexus Northlake with my service on my Honda HRV. Brock was so helpful and so easy to work with I recommend him for anyone that want to come for some cruising service More

by Mason Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Mason, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

October 26, 2024

Responsive to questions and concerns in a professional and personal manner. Friendly and attentive personnel in all phases of this operation. More

by Jkesslerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Whitney Suarez
Nov 02, 2024 -

Hendrick Lexus Northlake responded

J. Kessler, thank you so much for taking the time to share about your recent experience with Jack, Whitney, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

October 25, 2024

Hendrick Northlake is a convenient location for me with personable and professional staff. They are quick, efficient and most of all knowledgeable about their products! I appreciate the fact they respect m More

by A.L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Nov 02, 2024 -

Hendrick Lexus Northlake responded

AI, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team. Thank you for your loyalty!

October 25, 2024

I really enjoyed working with Vincent “Coach” Williams when I bought my Lexus. It has been my best experience in eighty four years of buying cars. I would highly recommend my family or good friends to pur More

by JS002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Nov 02, 2024 -

Hendrick Lexus Northlake responded

JS002, thank you so much for taking the time to share about your recent experience with Coach and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

Nov 22, 2024 -

JS002 responded

Hendrick Lexus Northlake Oct 25, 2024 I really enjoyed working with Vincent “Coach” Williams when I bought my Lexus. It has been my best experience in eighty four years of buying cars. I would highly recommend my family or good friends to purchase a car from him. He was very helpful, kind and did not rush or pressure me at all. The next time I purchase a vehicle he will be my first pick!

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