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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,979 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,979 Reviews of Hendrick Lexus Northlake

November 04, 2024

Garrett was very helpful and informative. He made me feel like I was important and my vehicle was also. More

by stevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Steve, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 02, 2024

Chase, Brock and Mandy had everything ready to go for me as discussed! Everyone was friendly and efficient! More

by sal_rizzo85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, David Shepherd, Mandi Padgett, Jimmy Walters, Chase Ward, Marlene Seibles, Jasmine Scott, Brock Ward
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Sal, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase, Brock, and Mandy and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!Sal, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase, Brock, and Mandy and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 02, 2024

Always a pleasure visiting Hendrick Lexus NL when service is due. Staff members are super knowledgeable and explain service needs thoroughly. Chase Ward helped me on my last visit and provided superb commu More

by KimScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Kim, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 02, 2024

Dealership is great and Eddie went above and did an excellant job. Glad he was my Service Guy. More

by Pinkponeyride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
November 02, 2024

Service is great. Chase treated me with respect and professionalism. Timely repairs and convenient amenities. More

by Sharene Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Nov 06, 2024 -

Hendrick Lexus Northlake responded

Sharene, thank you so much for taking the time to share about your recent service visit with Chase and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

November 01, 2024

The automobiles are great, and the service is spectacular. Chase in the service area has been incredibly helpful and efficient in dealing with my service concerns. More

by james.n.thompson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

James, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 01, 2024

This place is the best. The managers are helpful, the sales/service associates are A1. Any time I get a service done, Brock Ward is my go to. He is always kind and unders More

by Bryan.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Brooke Brown, Robert Marock, Jack McMackin, Matt Monczynski, Mark Dockx, Jasmine Scott, Andrew Duncan, Omar Licout, Brock Ward
Report | Print
Nov 05, 2024 -

Hendrick Lexus Northlake responded

Bryan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

November 01, 2024

Eddie Hart makes servicing our new Lexus a pleasure. He is a knowledgeable and caring professional. More

by DebbieLittle121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Herrera, Sean Cook, Eddie Hart, Marlene Seibles
Report | Print
Nov 05, 2024 -

Hendrick Lexus Northlake responded

Debbie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

October 31, 2024

Best dealership for service that I have ever experienced. Omar Licout and his service techs are the best. Keep it up. More

by bruce.klein.rtut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Bruce, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 31, 2024

Eddie Hart is very easy to work with, professional/attentive. Always up front about our service and repairs needed if any. More

by bosox3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Bo, thank you so much for taking the time to share about your recent service visit with Eddie and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

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