Hendrick Honda Pompano Beach

This has been a very pleasant experience. Everyone I came in contact with was extremely pleasant and helpful. Our salesperson Taryn Utterstrom and Manager Chuck Siman could not have been nicer. We had came in contact with was extremely pleasant and helpful. Our salesperson Taryn Utterstrom and Manager Chuck Siman could not have been nicer. We had two trades but only had one with us. Instead of asking us to go home and bring the other trade, Taryn was more than just considerate. She went with my husband to get the other one while I waited at the dealership. She must have realized it would be a hardship for me since I am handicapped. I very much appreciated the extra attention she gave us. We had a terrible experience with Coral Springs Honda. The manager double talked and actually lied to us. It was very refreshing to have an honest dealership to deal with. More

ON 02/22 my wife and I purchased a Honda Civic. The car didn't have the backseat head rest and my sales person told he would give me a call when I could go by and pick it up. Since it is a Honda dealership didn't have the backseat head rest and my sales person told he would give me a call when I could go by and pick it up. Since it is a Honda dealership I didn't this would be a problem. Today is 04/16 and I never received any calls from anyone. I decided to go by the dealer and ask for the head rest and found out that my sales person (Frank) doesn't work there anymore. Ceazar was the person working as sales manager and his words to me was. Frank doesn't work for us anymore, you must be crazy thinking I'm going to give you something if you don't have it in writing. BIG MISTAKE PURCHASING A HONDA, I SHOULD NEVER LEFT TOYTOTA! More

The experience was very pleasant. I discussed with Andrea Long my salesman what I wanted and needed to take advantage of their 0 down lease. He listened and made the deal happen. I left there with the car, a Long my salesman what I wanted and needed to take advantage of their 0 down lease. He listened and made the deal happen. I left there with the car, and a good feeling. More

It was an absolute pleasure to work with both Darren It was an absolute pleasure to work with both Darren Debrino and Bob Agnott when purchasing our new 2012 Honda Odyssey. They were both very prof It was an absolute pleasure to work with both Darren Debrino and Bob Agnott when purchasing our new 2012 Honda Odyssey. They were both very professional, informative, and had pleasant personalities. They were able to accommodate us in a timely fashion, by preparing much of the paperwork over the phone before we arrived at the dealership. This was crucial as we had our three children with us. They were respectful, and did what they said they would be able to do for us. I would most certainly recommend this dealership to friends and family, and recommend that they work with Darren and Bob. Sincerely, David Zinn More

Darren was a super nice guy. He went out of his way to find the exact car I was looking for, going as far as having to find another model to show me the colors in the accord I wanted to buy. In fact since find the exact car I was looking for, going as far as having to find another model to show me the colors in the accord I wanted to buy. In fact since he didn't have it in his showroom, he had his manager search the state for one and found exactly what I was looking for. Actualy the final price was a little more than I had intended to spend, but after Darren went the " extra mile " I bought anyway. Darren is an easy and down to earth person to deal with. In 1 1/2 years from now I will be turning my wifes car in for a new one, you can be sure he is my guy ( we are a 2 Honda car family )........... I'm Mike Rienzo and I approve this message and can be reached on my cell @ 954.325.9126 More

I was very pleased in the sale. The salesman was very nice and very cooperative. He explained everything clear and to the point. He walked me around the car and explained its functions. nice and very cooperative. He explained everything clear and to the point. He walked me around the car and explained its functions. More

Iam very thankful for all the information and great Iam very thankful for all the information and great attention that I have recived in your company for Mr. Bernard Jordan, is an excelent s Iam very thankful for all the information and great attention that I have recived in your company for Mr. Bernard Jordan, is an excelent salesman, this is the reason, yesterday I got a new car. All the team work very good. More

Although I had purchased three vehicles’ in the past 18 months at this dealership, when I received a call from Mansur it was greeted with great skepticism. He had called on Thursday offering to take my 20 months at this dealership, when I received a call from Mansur it was greeted with great skepticism. He had called on Thursday offering to take my 2010 CR-V in for a trade on a 2012 at the same payment. I was so doubtful that I called first thing Saturday to cancel my appointment but he reassured me it could be done. I arrived at the agreed time and Mansur was there to greet us, which was a plus because you usually have to wait around. He was very businesslike but also very friendly at the same time. The entire took less than one hour, which is unheard of, plus it was totally painless. I attribute it totally to our salesman. More

From past experience, when buying or leasing a new car from a dealer, I am used to having to struggle with the salesman, then the sales manager, then the finance manager, in order to get the car I want at from a dealer, I am used to having to struggle with the salesman, then the sales manager, then the finance manager, in order to get the car I want at a fair price. When I leased my new car this time, all of that difficulty was avoided. I had girded my loins, and I was ready for battle, but when I presented what I thought was a fair deal, my offer was accepted. It was that simple. More

We have a new 2012 Honda Odyssey which was purchased in December from another dealer. Just recently we discovered issues with the seal on the drivers door causing a lot of wind noise. The DVD player also December from another dealer. Just recently we discovered issues with the seal on the drivers door causing a lot of wind noise. The DVD player also wasn't working. It would immediately eject any disc that was inserted into it. Honda also had a recall on the DVD player as it would not remember the last position of a disc. I made an appointment at the dealership for the three items. The first issue I had is that they did not tell me they didn't have the update disc for the recall letter I informed them about when I made the appointment. So, after bringing the car in on 21-January they were unable to fix anything. I am somewhat forgiving and was willing to bring the car in a second time as they had to order a door seal and were still waiting on the DVD. The part of the experience that is unacceptable to me is that apparently Honda will not allow the dealer to pre-order a replacement DVD player. So, now I will almost be guarantted to bring the car in for a 3rd time when they attempt to load the update DVD and the drive spits it back out. If it was just me and my wife using the car it woudn't be bad, but having two children it's quite an ordeal to move the car seats, etc... When speaking with Allan he also mentioned that they wouldn't keep it over night or give me a rental I would have to bring it in a 3rd time. This type of customer service is very unexpected and not what I thought I was getting when I purchased a Honda. Honday should change their policies and I would expect that the dealer also has some leverage in ordering the part before hand. It can't cost much for them to pre-order the part especially when compared to the value of customer service and the cost of a lost customer. -Ian Wesley More