Hendrick Honda Pompano Beach
Pompano Beach, FL
Filter Reviews by Keyword
By Type
1,016 Reviews of Hendrick Honda Pompano Beach
I had a very nice courteous, and professional salesperson named Carlos Brasil. He was very knowledgeable of the autos & programs that was offered. I test rode two vehicles a Honda Accord and a CR-V. Before I named Carlos Brasil. He was very knowledgeable of the autos & programs that was offered. I test rode two vehicles a Honda Accord and a CR-V. Before I took the test drive he explained the cars interior equipment. Then after I chose the Accord while I was completing the paperwork he had the car washed & waxed. Before I drove off the lot Carlos sat in the car with me and explained in detail all the bells & whistles of the Accord. He even set up my Bluetooth for me. He was indeed the best auto salesperson that I have dealt with. Everyone at the dealership was polite and courteous. More
Very good with people. Honest and answers any question i had on the car and contract. Well recommended and fave me the deal possible. Makes offers best for the customer had on the car and contract. Well recommended and fave me the deal possible. Makes offers best for the customer More
Visited Hendrick Honda for the first time and was actually very satisfied with my lease! I was assisted by Salesperson Anthony Beckner who did an incredible job and was very patient with me throughou actually very satisfied with my lease! I was assisted by Salesperson Anthony Beckner who did an incredible job and was very patient with me throughout this deal. It's my first car and i must say I'm very pleased with my decision. Excellent follow up calls and service from everyone at Hendricks! I look forward to my return and strongly recommend this dealership! More
I wanted to buy a car so I went at Hendricks Honda a I was aprochet bu sales person and Hi convincet me to buy a Honda accord . Hi was very nice and very professional. I am very happy with my Honda . was aprochet bu sales person and Hi convincet me to buy a Honda accord . Hi was very nice and very professional. I am very happy with my Honda . More
Salesman presented total cost for purchase of a 2013 Honda LX, 4 door. I proceeded to tell the salesman that the car would not be financed but paid in full. I also explain to the salesman that the pric Honda LX, 4 door. I proceeded to tell the salesman that the car would not be financed but paid in full. I also explain to the salesman that the price was $2000 over budget and asked if the dealership would accept my offer. At this point the salesman stated that he would ask his manager. On returning the salesman said that his manager wanted me to write on the quote document , " I agree to purchase this car for $19,000". I asked why was it necessary for me to do this and the salesmen said, " to make sure your committed to buying the car". I then told the salesman this was silly and if they agreed to my offer I would write a personal check for the car today. I refused to write the statement. The salesman return to his sales manager who would not agree to the sale unless I wrote the requested statement on the quote document. I have purchased 4 automobiles from this dealership previously and never any problems. I must say that I felt insulted and likely to not return. More
After a frustrating few weeks visiting numerous dealerships throughout Miami Dade/Broward, my frustration level was at an all time high. I paid Pompano Honda a visit hoping for the best and receive dealerships throughout Miami Dade/Broward, my frustration level was at an all time high. I paid Pompano Honda a visit hoping for the best and received far more support than expected. My salesperson Anthony Beckner did an outstanding job. I called the dealership ahead of time to acknowledge what type of car I was looking to purchase; i.e. make, model & accessories included. Anthony went the extra mile and checked the lot to ensure said car/s was available. Not to waste my time by driving to the dealership and coming up empty-handed. Total time at dealership was just under 4 hours. This is my fifth car purchase and I have to say the fastest/easiest one to date. Good people at this dealership! Even the finance guy advised options that made sense vs. the normal you need this, this, this, and this... accumulating to another $3000 on top of my car payment. Out the door cost was definitely lower (with warranty) than other competitors that I will NOT name! Many thank to Anthony and the Pompano Honda Team!! Regards, Sil More
I was at Honda this past weekend to help my mom buy a car. We stopped there just to see and we went there because a friend of ours recommended to buy with a salesman named Carlos P Brasil. As soon as we car. We stopped there just to see and we went there because a friend of ours recommended to buy with a salesman named Carlos P Brasil. As soon as we were there, he took care of us right away, and it's my honor and privilege to recommend Carlos P Brasil and Honda Pompano Beach. I'm satisfied with the service from Carlos P Brasil and the car we bought. More
I brought my 2005 Accord in for a re-call... The service I brought my 2005 Accord in for a re-call... The service representative proceeded to up-sell me on a $700 plus timing belt replacement...plus a few o I brought my 2005 Accord in for a re-call... The service representative proceeded to up-sell me on a $700 plus timing belt replacement...plus a few other services? Said that I'm uncomfortable spending that much money without actually evaluating if the timing belt needed replacement? Service representative said they would have to tear the engine apart, but according to the manual it should be replaced...said read your manual!!! Certainly, the manual is written for Hondas world wide...different climates...different diving styles etc. So how can you justify a $700 plus expenditure without determining its actually required? After declining...received a call my radiator needed replacement plus other up-selling... Could this be a up-sell fraud...get the customer in the door and pick their pocket???? More
Worst experience ever. I would never trust them to get you financed especially with no credit or bad. Make sure u see approval letter first you financed especially with no credit or bad. Make sure u see approval letter first More
I have been a Honda owner for years and never built a relationship with a service professional. Erica separates herself from the pack. Always friendly and informative she makes service hassle free. As lo relationship with a service professional. Erica separates herself from the pack. Always friendly and informative she makes service hassle free. As long as I have a Honda I will go to Erica to get all of our service done. We put a lot of trust in to her as she takes care of the family car, and she has never failed to take care of us. More