Hendrick Honda Pompano Beach

I've had my 2013 Civic for a few months now and I had a couple of questions about the car's features. I scheduled an appointment with Elie, the salesman who sold me the car. He was just as amazing as bef a couple of questions about the car's features. I scheduled an appointment with Elie, the salesman who sold me the car. He was just as amazing as before:-) He showed how to sync the texting feature with my phone and answered car maintenance questions. This is my first high tech car and Elie has helped to make adjusting to the features less intimidating. He was patient, friendly, and very helpful. Great customer service! More

This one is my third Honda. I trade my honda fit, by any chance I Do Not recomend the fit to anyone. . I have a list of things that I hated on the fit but I'm not here to talk about the Fit.. I'm here becau chance I Do Not recomend the fit to anyone. . I have a list of things that I hated on the fit but I'm not here to talk about the Fit.. I'm here because finally we made a decision to trade the Fit! Went to Hendrick Pompano yesterday Nov 25 and Carlos Brasil was our sales guy.. he was fantastic and he worked hard to get us the best deal ever. We went from the Fit to the 2014 Pilot and I can't tell you how happy I'm right now. The Pilot is amazing.. first day and we drove to saint Augustine (almost 200 miles) and with an average of 70mph we did 24.6mpg. I'm in love with this car.. Carlos Brasil is the best, he took his time to get us the best car with the best price, he's super friendly and polite.. I'm amazed with what he did.. so yes I recomend Hendrick Honda and Carlos Brasil for sure. More

This was our first honda purchase. We had a great experience with our salesman Anthony Beckner. My husband said it was the first time in his car purchasing history that he was happy with the salesman experience with our salesman Anthony Beckner. My husband said it was the first time in his car purchasing history that he was happy with the salesman and the dealership. Every one was informative and very friendly. We would recommend Anthony Beckner to our friends as well. More

this is the 9th or 10th car we purchase from hendrick honda pompano beach, both new and used. not once have we had any issues with any thing or any one. both the sales people and the maneging team are gr honda pompano beach, both new and used. not once have we had any issues with any thing or any one. both the sales people and the maneging team are great! every time we walk threw the doors, its a great experience. my husband and i would recomend them to everyone. most resently we had the pleasure of dealing with Carlos Brasil-sales person. he was great. More

I left feeling completely satisfied walked away with a brand new 2014 Honda sport.Great service and everyone I encountered seems like they knew what they were talkin about brand new 2014 Honda sport.Great service and everyone I encountered seems like they knew what they were talkin about More

Hendrick Honda Review. Prior to buying my 2014 Honda CRV I went to a few dealers in Broward County and did a great deal of homework as well. This extremely stressful situation was amplified by my being a wo I went to a few dealers in Broward County and did a great deal of homework as well. This extremely stressful situation was amplified by my being a women and advocating for myself. As usual all dealers were trying to get the best price for the car as well as my trade-in. Some were playing the selling game with a dash of charm and calm others were down right aggressive. I have some regret ending this journey with Hendrick Honda. I first encountered Kashif Chughtai who was new to the job. He was kind but was as new as yeasterday to the business. He was dictated by Mansur Khawaja. I asked to work with Mr. Khawaja. I now became the client sitting back while he was taught the job by Mr. Chughtai (down to basic paper work). If they worked well with me I would have been happy in this position but as it turned out Mr. Chughtai had absolutely no say or pull so any relationship was useless and all negotiations fell on deaf ears awaiting Mr. Khawaja's decisions. To begin with I brought in the number on the exact car I was looking at. It was a 2014. I went for a test drive and liked the car. I was decideing about the EX VS. LX but I liked the options on the EX and proceeded to negotiate for the car I now drove. I did not fully realize any negotiation with Mr. Chughtai was useless as Mr. Khawaja who was pulling all the strings. Mr. Chughtai came back to offer their price. I considered the price despite it being greater than I would have preferred but said I was interested. The bait and switch now began. After showing my interest Mr. Chughtai now told me (clearly a tactic from Mr. Khawaja) that he was in error and this price was for a 2013, never even on the table for discussion. I reacted. I made it clear I was only interested in the 2014 car I drove and we were discussing. They were treating me like a fool in their effort to get me to pay their price. More than I wanted to pay and not comparable to other dealers. Mr. Chughtai can only say he was sorry but sat powerless. Mr. Khawaja refused to intervene despite this being his decision and my request to work with him. He stayed in the background not willing to do any thing to rectify this situation. My first regret was not leaving. Nor did I know what was to happen next. CHUNCEY REYNOLDS: Another sales man listening decided he wanted to take over. He was not involved over the few hour and was not asked for assistance by Mr. Khawaja. I feel it is an insult to his collegues as he did not believing in their ability work to complete the transaction. His arrogance and anger took center stage. As a women the last thing I want was some aggressive man to now confront me. He was a bully and at this time I was tired and vulnerable. He was so intent on being confrontational he did not even identify himself. He took my used car keys and came back and offered me $1,250, a clear insult. It was clear he was now going to use my car to kick me around. My mistake is the I should have left at that moment and I will regret allowing these men to have my business especially Mr. Reynolds. I wish I went back to the dealer who offered me $2,500 but at the time I though this amount was minimal. The blue book listed it for $3,600. Mr. Reynolds continued to say he was highly stressed out by working with me and I wondered why he jumped in uninvited to begin with. Of course I did not accept the ridiculous offer. Now the price of the car was high and cost of the trade-in low. I do not why I continued to negotiate with Mr. Reynolds and now both dealers were even afraid to approach Mr. Reynolds and allowed him to bully me. Mr. Reynolds even asked me if I wanted to toss a coin and if I lose I will accept the $1,200. Easy for him to gamble with my money. It was clear to me that if he was willing to toss a coin he was willing to offer the mere $1,650. Big deal. I was off guard and tired and hade some information from the previously dealer incorrect realizing they were over the $2,255.00 not under. My fatal mistake. Finally Mr. Reynolds quoted his ex-wife and told me she told him "you get more bees with honey"...but he did not use this approach with me, not in the least. Stay clear of this man as I regret allowing any body, man against women to treat me in such appalling fashion. More

My fifth Honda purchase at this dealership in last 30 years. Although they did not participate in the used car program at Costco, when I had told the initial contact person that I had purchased a new Ac years. Although they did not participate in the used car program at Costco, when I had told the initial contact person that I had purchased a new Accord through Costco, she immediately offed to honor my Costco card. So I went up a bit on my price and found the perfect car on line that night. Next day I test drove it with Mansur Khawaja, a man of few words, While we were driving he talked quietly to inform me of all new technologies, safety features and the improvements Honda has implemented since I had bought the last Accord. I was very impressed of his knowledge and gentleness. Mansur did not push to "just to sell me a car", when I informed him that I will not be able to purchase the car until Saturday, he did not patronize me. I really appreciated that. So I bought the car and I was not an easy sale.I had done lots of research; I had a price In mind. Cezar was tough but he was fair and the price was really great Next I worked with Ned, he was an excellent problem solver and kind. Finally, Mansur Khawaja walked me to new car and programmed the IPhone into Bluetooth. He was informative and gentle, no high pressure....Really enjoyed buying a car from him.... Sincerely, Jane Oh Handley More

Mr Williams Thanks for making my family happy. You have Great customer service and you are a serious Guy. Anybody who want a new or used car check Mr. Williams Preston at Hendrick Honda pompano Beach. He Great customer service and you are a serious Guy. Anybody who want a new or used car check Mr. Williams Preston at Hendrick Honda pompano Beach. He has great customer service, he's so very helpful and trust me you will like him. More

Went to Hendrick Honda, reviews checked on line were good. , Carlos Brasil saw through the paper work for a leased Honda cr-v and Anthony Beckner was first to greet me. The dealership was pleasant, no good. , Carlos Brasil saw through the paper work for a leased Honda cr-v and Anthony Beckner was first to greet me. The dealership was pleasant, no pressure, they were patient when I needed to apply for a new insurance policy in Florida and I called 3 insurances for quotes in their dealership. I can recommend this dealership and will return at end of lease. Arlene Trigo More