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Hendrick Honda Pompano Beach

Pompano Beach, FL

4.9
1,013 Reviews

5381 N Federal Hwy

Pompano Beach, FL

33064

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1,013 Reviews of Hendrick Honda Pompano Beach

March 28, 2014

Bad service Over an hour for oil change and tire rotation. Did not say tire rotation would have a charge when asked if I wanted one. Service person sounded like s More

by Lafuller20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
March 20, 2014

The sales person, Preston William was very professional, easy to work with and extremely informative, He did not rush me to make a decision and answered all my questions thoroughly. I am glad I bought the c More

by mescot54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Williams
Mar 31, 2014 -

Hendrick Honda Pompano Beach responded

Dear mescot54, We are pleased to hear about this experience you had with Preston. It is our priority to make sure that our valued customers are well-informed about our products in order for THEM to make the best decision for themselves. Thank you for the great review. We look forward to seeing you again.

March 04, 2014

Anthony did a great job helping us decide on purchasing the CRV. No ¨hard sell¨ just great consultative selling. I will recommend him to our friends without question. More

by captdrew100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Beckner
Mar 31, 2014 -

Hendrick Honda Pompano Beach responded

Dear captdrew100, Thank you for your recommendation. We are glad that you took the time to write about your great experience and we appreciate your business. It is important to us to have all of our customers leave feeling the way that you did. We hope we will see you again soon!

March 03, 2014

Excellent Service, honest and helpful they find what you need and not what they want to sell to you. Keek up the good work Anthony! If I have to buy another car very likely will be with: Hendrick Hon More

by torres777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Beckner
Mar 31, 2014 -

Hendrick Honda Pompano Beach responded

Dear torres777, We appreciate you taking the time to write us such a great review! It is wonderful that Anthony was able to help you find exactly what you needed. We look forward to doing business with you in the future.

March 02, 2014

We went there just to look at a vehicle that would work for me after having back surgery. John approached us, and he was very friendly. He knew we were really just looking, but he was willing to take the More

by Heidki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramnarine "John" Budree
Mar 31, 2014 -

Hendrick Honda Pompano Beach responded

Dear Heidki, Thank you so much for your kind recommendation. We are pleased to hear that you had such a great experience with John and that you are loving your new CRV! We look forward to seeing you again.

February 27, 2014

Every one great and helpfull. They went out there way to make sure I got what I wanted. Thank you Hendrick honda!!! :) :) Preston and Justin we're very helpful. I will tell my friends ...... More

by Mkystevtaylo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez , Preston Williams
February 25, 2014

My experience at this dealership was amazing, the sales consultant Ramnarine Budree was professional, efficient and extremely friendly. My two young boys made noise and ran around the dealership, and was n More

by Kdagostinis23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramnarine john Budree and Kristin Waldrop
February 18, 2014

this is my first time owning Honda and I have to say that I love it soon as I walked in the door Preston Williams was there to greet me he quickly met my needs and show me the car picked out for my wife More

by cbowmer1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Williams
February 16, 2014

My wife and I had a great experience with Preston Williams, thank you for a great vehicle we will be happy with for many years. More

by Kevinhoag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Williams
February 11, 2014

My mother and I came down to Hendrickson Honda last night with every intention of purchasing one of the many remaining 2013 Honda Accords you have in stock. I inquired in advance of coming there by requesti More

by DLHJT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"the salesman" never introduced himself or gave us a card- no idea of his name.
Apr 01, 2014 -

Hendrick Honda Pompano Beach responded

We apologize for the issues you and your mother had when visiting our dealership. Apparently the vehicle you came to see had been sold.The only similar vehicles in stock at that time did have the additional Honda accessories installed that you mentioned. Accordingly, the price for that vehicle was much higher.We did offer you other, current model vehicle choices at substantial discounts in an attempt to rectify the situation. Certainly not a left over 2013 at sticker price, but a 2014 at deep discounts. According to your time line, the distraction pertaining to the green tube top was during the time the appraisal for your Impala was being performed, so it did not delay the sale process, unprofessional as it may have been.

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