Hendrick Honda Pompano Beach
Pompano Beach, FL
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1,013 Reviews of Hendrick Honda Pompano Beach
Bad service Over an hour for oil change and tire rotation. Did not say tire rotation would have a charge when asked if I wanted one. Service person sounded like s Over an hour for oil change and tire rotation. Did not say tire rotation would have a charge when asked if I wanted one. Service person sounded like she was on a personal call while I was trying to find out where my car is. Always feel like the people here are not trustworthy. More
The sales person, Preston William was very professional, easy to work with and extremely informative, He did not rush me to make a decision and answered all my questions thoroughly. I am glad I bought the c easy to work with and extremely informative, He did not rush me to make a decision and answered all my questions thoroughly. I am glad I bought the car. More
Anthony did a great job helping us decide on purchasing the CRV. No ¨hard sell¨ just great consultative selling. I will recommend him to our friends without question. the CRV. No ¨hard sell¨ just great consultative selling. I will recommend him to our friends without question. More
Excellent Service, honest and helpful they find what you need and not what they want to sell to you. Keek up the good work Anthony! If I have to buy another car very likely will be with: Hendrick Hon need and not what they want to sell to you. Keek up the good work Anthony! If I have to buy another car very likely will be with: Hendrick Honda Pompano Beach 5381 North Federal Highway Pompano Beach, FL 33064-7071 Sales: (954) 427-4744 More
We went there just to look at a vehicle that would work for me after having back surgery. John approached us, and he was very friendly. He knew we were really just looking, but he was willing to take the for me after having back surgery. John approached us, and he was very friendly. He knew we were really just looking, but he was willing to take the time and answer all our questions, even letting us take the vehicle for a test drive. We ended up leaving with a new CRV and I couldn't be more thrilled. I've already given his card out to two of my friends. Thank you so much! Heidi Kiernan More
Every one great and helpfull. They went out there way to make sure I got what I wanted. Thank you Hendrick honda!!! :) :) Preston and Justin we're very helpful. I will tell my friends ...... make sure I got what I wanted. Thank you Hendrick honda!!! :) :) Preston and Justin we're very helpful. I will tell my friends ...... More
My experience at this dealership was amazing, the sales consultant Ramnarine Budree was professional, efficient and extremely friendly. My two young boys made noise and ran around the dealership, and was n consultant Ramnarine Budree was professional, efficient and extremely friendly. My two young boys made noise and ran around the dealership, and was never once told to stop what they were doing. A great family environment. The price was exactly what we were looking for. We shopped at three other Honda dealers and didn't have the experience like this one. I originally made contact with the online sales consultant Kristin Waldrop who couldn't be any more professional in her job. When we arrived she came out and greeted my family and made us feel at home. Both sales consultants should receive a great write up for there service that they provided to me and my family. Thank you for everything and we love our new Honda Odyssey! Katharyn D'Agostinis More
this is my first time owning Honda and I have to say that I love it soon as I walked in the door Preston Williams was there to greet me he quickly met my needs and show me the car picked out for my wife that I love it soon as I walked in the door Preston Williams was there to greet me he quickly met my needs and show me the car picked out for my wife you are the best sales associate I have ever met in a customer service there when I will definitely be back again. More
My mother and I came down to Hendrickson Honda last night with every intention of purchasing one of the many remaining 2013 Honda Accords you have in stock. I inquired in advance of coming there by requesti with every intention of purchasing one of the many remaining 2013 Honda Accords you have in stock. I inquired in advance of coming there by requesting an on-line quote for vin # , but never got a reply, so I called the office number and spoke with Kristin (?) advising her of the approximate time we were coming and the vin # 1HGCR2F84DA134023 of the car that I was looking to see. When we arrived at the dealership there were 3 or 4 salesmen standing around the entrance. We walked up and asked the first one if we could see Kristin (?) and he said oh, I'm sure I can help you. He never once introduced himself to my mother or myself, nor did he ever tell us his name or give us a card, so for here on I will only refer to him as the salesman. We proceed to walk through the front doors he did not even hold the door for my mother. He led us to a desk that was in the center of the room and asked what he could do for us. I told him I had been looking at a car on-line and had called ahead so it would be ready for us to see. He looked up my info. on his computer and left for a few minutes, then came back and said oh, I have a car with some extras to show you. I responded that he could show me, but that I already picked out a car and gave him the vin # of the car I came to see. He left us there and was gone probably another 20 - 30 minutes eventually my mother and I decided to get up and go outside. As we walked out, the salesperson pulled up in an Accord with a sport grill, rear spoiler, illegal looking window tint, pin-stripping, and a truck tray that I immediately told the salesperson I was not interested in and continued to ask him if we could just see the model from online that did not have all of this fluff I do not want or need. He insisted that we just give it a test drive and we did. Upon return to the dealership he asked us what we wanted to do and I said that I would like to know what the best deal he could make on the car we just drove and the best deal on the lesser model with out all the bells and whistles ( ie: EX without the sport grill, stripes, so forth). We went inside and sat back at the tiny desk in the center of the room and he asked us how we were planning to pay for the car at which time I advised that we would be paying cash in addition to trading in my Chevy Impala. He took the keys to my car and left for a few minutes. When he came back he asked what exactly I was thinking I would get for my car and I replied that Kelly Blue Book says it's probably only worth about $1700. and that I did not have any delusions as regards to it's value. He replied, "good". He then left us waiting at the desk for about 30 minutes. My leg was falling asleep sitting there for so long in your uncomfortable chair, so I stood up and noticed that the salesman was not working on a price for us but instead was talking to a young woman in a lime green tube top, grin from ear to ear, while we waited. He then came back to the desk and proceeded to show me line by line how a car that is last years' model, with my trade in and a cash deal that was listed with an on-line price of $26,400.00 would in fact cost me $30,9995.00 +++ tax, tag & title. Well above even the sticker price on the car itself with apparently no discount for being last years' model and honestly who is really paying full sticker price for a new car these days. As this is not the first car my mother or I have ever purchased, needless to say we were not impressed in the least. Apparently the salesman thought that we were either very stupid or very desperate, of which neither applied, so we left. No one tried to show us another car, save ant type of deal or change the way we felt about our experience at Hendrickson Honda. I thought it would possibly benefit you in the future to tell you about our visit to your dealership, maybe, maybe not. Rest assured I will make sure everyone I know is well aware of my disappointment in attempting to purchase a car from Hendrickson Honda and "the salesman". More