Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
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688 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
Would do it again Salesman was very honest had a great personality plus the knowledge of the whole car purchase. Normal length of time spent there four hours. Really 25 Salesman was very honest had a great personality plus the knowledge of the whole car purchase. Normal length of time spent there four hours. Really 25 minimum words a bit much. Third time trying to reach it. More
Jeff KNOWS Jeeps and can make you a DEAL! We visited the Neuwirth lot on College Road in Wilmington, NC last Friday and Saturday to look at their inventory of Jeeps. Neuwirth has got to have We visited the Neuwirth lot on College Road in Wilmington, NC last Friday and Saturday to look at their inventory of Jeeps. Neuwirth has got to have the largest inventory of new and used Jeeps of all models in the area. We met with sales representative Jeff Williams out on the lot and he was extremely friendly and helpful without being pushy or pressuring us to make a sale. Jeff is knowledgeable about Jeeps and spent the better part of Friday and Saturday answering all of our questions and showing us all of the "bells and whistles" Jeeps come with and explaining to us how the systems and features operate and how easy it is to remove the overhead panels which gives it a converatable feel. This is our first Jeep and we have now had it for a week; Jeff has gone over and beyond the call of duty to stay in touch with us to make sure that we are satisfied with our new Jeep. Jeff made the total experience of looking and comparing the different models of Jeeps and the selection and purchase of our Rubicon Jeep very pleasant and even fun and would, without reservation, recommend Jeff Williams to anyone interested in looking at new or used vehicles, and Jeeps in particular! Steve and Vicky Messick More
Good service I was pleased with the service in everyway. I really needed a car after five years of walking and using public transportation I'm really blessed to be I was pleased with the service in everyway. I really needed a car after five years of walking and using public transportation I'm really blessed to be a owner of a car. Thanks so much La Tonya Murray Griffin More
Thank you to Matt Brown and Michael Altilio for your assistance with our contracts and service. Mike your explaining the contracts was very helpful. Matt than to Matt Brown and Michael Altilio for your assistance with our contracts and service. Mike your explaining the contracts was very helpful. Matt thank you for the eae in understanding and having the service completed. More
Jeff Williams is the man to see Jeff has worked hard for us. He understands what we are trying to accomplish and is working to help us reach our goal. He is consistently trying to Jeff has worked hard for us. He understands what we are trying to accomplish and is working to help us reach our goal. He is consistently trying to help us not only reach our goal but at no detriment to us in the process. He is trying to do right by us. More
False advertising On June 17, 2017 I brought my 2012 Jeep Wrangler into the dealership for a repair that the dealership said needed to be complete. The estimate was $35 On June 17, 2017 I brought my 2012 Jeep Wrangler into the dealership for a repair that the dealership said needed to be complete. The estimate was $350.00. The $350.00 estimate was given the last time I brought the vehicle into the dealership. After I told the dealership specifically what I wanted to have done for repair work, I noticed that 3 additional maintenance repairs were added to the ticket. I refused to sign and stated I wanted the $700.00 in additional work removed. They complied with the removal of the additional claims, and stated that the seal axle drive shaft repair was actually a factory recall. I said okay since you have the vehicle anyways, please change the oil, inspect it, and flush the transmission. Upon pickup, I was told that if I signed up for a credit card I would receive a $100.00 credit. I applied for the credit card and was denied. I was shocked and embarrassed, I have a 796 credit score and my family makes $150k a year. I asked if I would receive a letter stating why I was declined? Catherine Croom stated I would receive a letter by mail. I was really bothered by this denial, I have had excellent credit for 30 years and though maybe someone had stolen my identity. The next morning, I arrived at my office and received a call from Neuwirth stating I had been approved for the credit card and there must have been a glitch in the system. I stated I no longer wanted the card and was told it was too late. I then asked for the $100.00 credit which was the only reason I applied for the card and was told that I would need to purchased something else to get the credit. I have a very strong suspicion that this is a scam that the dealership runs to get people to open credit cards but not deliver the $100.00 credit that was advertised. More
Ask for Jeff Williams! We had the pleasure of working with Jeff W. yesterday. Neuwirth was our third dealership of the day, and no one worked for our business like Jeff did. We had the pleasure of working with Jeff W. yesterday. Neuwirth was our third dealership of the day, and no one worked for our business like Jeff did. we would highly recommend him to everyone, and when it's time to get another vehicle, we will check back to see if Jeff W. still works there before we go anywhere else. More
new 2017 Charger we had the pleasure of working with Jeff Williams Saturday June 17. a awesome salesman that was honest about all questions and problems we had. I pe we had the pleasure of working with Jeff Williams Saturday June 17. a awesome salesman that was honest about all questions and problems we had. I personally recommend jeff w. More
Larry and I went to Neuwirth Motors to just look at jeeps. After looking at the used jeeps, we decided, with the help of our salesman, Jeff Williams, to look at the new ones. Jeff spent a lot of time giving u After looking at the used jeeps, we decided, with the help of our salesman, Jeff Williams, to look at the new ones. Jeff spent a lot of time giving us all the information on the jeep and its good qualities and the fact that it keeps its value if we ever decide to sell it. We spent a lot of time, not in him 'selling' but making sure we were sure about a jeep. His patience was admirable, especially with two 80+ year olds . We think he negotiated for a fair price for our 2014 ford truck with little mileage. We would highly recommend him for his knowledge, patience and courtesy shown to us. We are happy buyers. Thanks also to Jeff for sending follow up messages asking how we liked the jeep and also a wish for my birthday on June 9th. Vivian and Larry Scharver More
THE SALESMAN AND STAFF AT THIS DEALERSHIP JEFF WILLIAMS WAS VERY PATIENT WITH MY QUESTIONS AND ANSWERED ALL MY PROBLEMS IMMEDIATELY. AS TO THE FINAL PRICE HE WAS VERY HELPFUL IN MEETING MY NEE JEFF WILLIAMS WAS VERY PATIENT WITH MY QUESTIONS AND ANSWERED ALL MY PROBLEMS IMMEDIATELY. AS TO THE FINAL PRICE HE WAS VERY HELPFUL IN MEETING MY NEEDS. HE APPARENTLY KNOWS HIS PRODUCT WELL AND HIS INSTRUCTIONS ON SOME NEW FEATURES WAS EASY TO UNDERSTAND AND COMPLETE. EVEN THOUGH BUSY AT TIMES, JEFF MADE CERTAIN MY QUERIES WERE TAKEN CARE OF. WOULD RECOMMEND JEFF ANYTIME IN THE FUTURE FOR ASSISTANCE OR IN BUYING ANOTHER VEHICLE. More