19 Chrysler Dealers near 28403near 28403

Very good service. - rmitchell1017

Very good service. Will be back to buy my next car here! Thank you so much

End of June 2025, we are driving home and passing through - Mark.sweeney32

End of June 2025, we are driving home and passing through Sanford NC. The "Check Engine Oil" indicator comes ON. Very fortunately, a GOOGLE search on my phone finds Hiester CJDR only 6 miiles from my location. Got to the dealership OK, went to Service Office, and met Bill Perry. I explained our emergency, he was able to immediately get the JEEP into a repair slot. The Technician Mr. Garcia-Alcantar found the oil pressure sensor had split and was leaking oil..... So, new part installed, an oil change and a new filter, and a complete complimentary Factory Multi-Point inspection, and we were on our way. 6 hours later we arrived home, the JEEP ran flawlessly. I highly recommend this dealership and its attention to customer service. Also, it is a great location near my kids, should I ever need any maintenace done on my JEEP. Thank you to all the crew at Hiester CJDR, this was a superior and worry-free experience. - Mark S.

Took vehicle in and got out at reasonable time. - TCUDDINGTON1958

Took vehicle in and got out at reasonable time. Questions answered, given veteran discount which helped some on diesel work

Extremely helpful. - cjerry1203

Extremely helpful. Ansered all My questions and showed me the working process of the hybrid

Excellent experience every time I am in this store. - joel.pierce

Excellent experience every time I am in this store. Casey Martin and Zack McKeown always go above and beyond and are engaging and responsive! You will be impressed with this dealership!

I have been pleased with the service that I had received - Talleni

I have been pleased with the service that I had received on my Jeep Wrangler. While having service completed I shopped a new Grand Cherokee. The salesperson I worked with was Ryan Stanley. He was both professional and so knowledgeable of the Jeeps. You can tell he is a car guy. What impressed me the most was how he handled the small things. I never felt pressure or like I was wasting time.He truly made shopping a pleasure. He listened well to my needs and found just the right fit. This dealership works great as a team, from service, sales, & finance it was very smooth.

They did there best to fix the issue but were unable, - Jon

They did there best to fix the issue but were unable, recommended to contact manufacturer to obtain a case number

Great and ready to serve the public, the ones I met was - Doris deese

Great and ready to serve the public, the ones I met was excellent and very compassionate about their jobs. J. Christopher thumbs up

We worked with Lee and he was awesome! - Bradleyjlewis

We worked with Lee and he was awesome!! Excellent salesman! Very easy and personable! 10 out of 10, would recommend!

So far I’ve had two jeeps serviced here and a recall - genejonesjr

So far I’ve had two jeeps serviced here and a recall repaired. The service has been excellent. They keep in touch by text and or email. They are very fast and let you know what’s going. Highly recommend.

Karla, the service advisor was great! - taz28333

Karla, the service advisor was great! She had is in on our appointment time and we were out in a timely manner. Karla kept us updated while we waited and was always polite and pleasant. Steve in parts was also a big help and very knowledgeable. It was a very pleasant experience.

I bought a 2022 gladiator and with in the fist 2 weeks - ivanslt250r

I bought a 2022 gladiator and with in the fist 2 weeks the engine starting making s loud tapping noise. That was not the dealership issue but when dropped off for repairs my jeep sat there for over a month most of the time sitting in the parking lot with my engine open to the weather. After over a month to change the timing chain they trimmed it wrong and had to start over. Two weeks later it finally ready and the original noise I brought it in for was unchanged or truthfully worse than when it was dropped off. They treated it like it was a pet project that didn't matter and in the end didnt even fix it. I told them what the problem was when dropped off but they assured me it wasn't what I thought it was. I told them rocker arm tapping. Had it diagnosed by a shop I trust today took them less then 10 minutes to find rocker arm cylinder 2 is most likely bad. This dealer ship has great service advisors but I highly do not recommend taking your vehicle to them to be repaired.

Poor communication with long wait time, no returns of - Wanda Staggs

Poor communication with long wait time, no returns of phone messages, & no follow-up to calls when you call them !

Wort repair experience I have ever had. - jpbmu89

Wort repair experience I have ever had. Will not be returning. Our Chrysler Pacifica recently had the engine fail due to water ingestion. It arrived at the dealership on October 15th and was not released back to us until December 23rd. After the investigation the insurance company would pay for a used engine to replace the current one. I received a call from the dealership suggesting that we purchase a new engine instead. When I declined I was followed up with a text message. This was October 24th. This was also the last unprompted call I received with any updates. I had to initiate all calls updating me on status of the van. After the engine was installed there were problems with the way it ran and error codes. With each conversation they motioned that it may be that its a used engine that's the problem. They then replaced the transfer case and still had issues. This was about a month later. After That they still had no clue what was wrong so said they had to reach out to Chrysler Directly. All the time we were down a car due to Insurance only offering 30 days and the dealership stating they did not have loaners and did not comp rentals. I later overheard during my pickup a different customer specifically talking about his loaner vehicle they gave him and if it was still no charge which I heard them confirm. It was not until the O2 sensor was replaced on December 22nd that they finally drove it with no errors. When I then asked when it would be ready he gave a vague answer of that they wanted to drive it some more before letting it go. It was for that reason I showed up on the morning of the 23rd. A full 68 days after receiving the van I finally got it back. While the vehicle was repaired and is running great now there are many things this dealership service center needs to work on. The dealership was not communicative with myself or my wife the entire time the vehicle sat with them. It often felt like days went by with no work or progress and in no way did they try to keep us up to date. I also feal that they sat on the vehicle confused on what to do too long before reaching out to Chrysler. It made it seem like we were not a priority and left us fully unsatisfied.

Service department takes advantage of out of town - Simpsonsteelservices

Service department takes advantage of out of town workers. Truck towed to dealership while out of town working. Supposedly did diagnostic( charge 209 just for them to generate a report the day I called -6/12/25, Truck towed in three weeks prior. Quoted 18000 for a motor, diagnostic report stated 22000 for a motor. Had towed back to home of record and local dealership fixed with 700 dollar radiator. Caught service manager in numerous lies. Be aware if you take your car to their service department. They will lie, over charge, and lie to cover themselves. Sad a dealership in a military town takes advantage of our soldiers and veterans like myself. Will never return to dealership, and will buy another Dodge.

Great experience with salesperson and friendly people... - Shady

Great experience with salesperson and friendly people with a hometown atmosphere! Can’t wait till I need another vehicle!

Great Dealership!They didn't have exactly what I was... - allen.tencati

Great Dealership! They didn't have exactly what I was looking for on the lot but I test drove a model with similar features. Then they worked with me to find what I wanted at another dealership and executed a dealer trade. Small and customer focused, not like the circus atmosphere at the dealership 4 minutes from my house. I will drive the 45 minutes to do business with Vann Underwood.