Hendrick Chrysler Dodge Jeep RAM Wilmington

If you drive by and wonder why they have cars on the lot when no one else does, it’s because of their sales and management staff. Completely dishonest. Fake sales numbers when giving me the value of my trad when no one else does, it’s because of their sales and management staff. Completely dishonest. Fake sales numbers when giving me the value of my trade. Forged ‘recent sales’ of similar vehicles. Wouldn’t show me what they put in to value my car (I wanted to make sure they didn’t miss any option that it had). They claimed low mileage on a one year old trade didn’t add value. Came in 6,000 under KBB. They brought me the print out of the kbb instant offer (not trade in) then claimed they didn’t use kbb in their appraisal. And oddly enough, the manager couldn’t be found while I was there either. They seemed to think I was stupid enough to buy their fake appraisal which was also just insulting. More

Professional, friendly, quick and quality service! !! Would definitely recommend to a family member or friend! !! Would definitely recommend to a family member or friend! More

I haven’t bought a car or been to a dealership in a long time. I’m glad I came here from a friend recommending it to me. Great group of people time. I’m glad I came here from a friend recommending it to me. Great group of people More

Excellent experience, Joe Speaker was my salesperson and I couldn't have been happier, Brian and Matt in finance were also great to work with. This dealership just had a very welcoming atmosphere, everyone I couldn't have been happier, Brian and Matt in finance were also great to work with. This dealership just had a very welcoming atmosphere, everyone was very friendly while I was waiting to pick up my new vehicle, would highly recommend More

Savannah was energetic, knowledgeable about the vehicles, and one of the friendliest people I have ever met! Great team! vehicles, and one of the friendliest people I have ever met! Great team! More

My salesperson joe was very professional and knowledgeable. Finance manager Bryan very helpful, knowledgeable, professional .very pleased with my buying experience. Store kept very nice they hav knowledgeable. Finance manager Bryan very helpful, knowledgeable, professional .very pleased with my buying experience. Store kept very nice they have great amenities for there customers. I will recommend this store to anyone interested in a new vehicle or used vehicle. Once again thank you sales team . More

I always deal with Drew for my customer service issues. He’s always quick to respond and make sure my Jeep and myself are well taken care of. Drew is the best! He’s always quick to respond and make sure my Jeep and myself are well taken care of. Drew is the best! More

Andrew Clayton from the servicre department always goes above and beyond to keep me informed of the estimated time for service to be performed and takes the time to explain all work to be done on my vehicl above and beyond to keep me informed of the estimated time for service to be performed and takes the time to explain all work to be done on my vehicle. Excellent service! More

Had a nail in my tire, which needed to be replaced. Dylan was the MAN. He had my spare changed and got my new tire ordered, received and put on in under 24 hours. Great service, Great people was the MAN. He had my spare changed and got my new tire ordered, received and put on in under 24 hours. Great service, Great people More

Excellent experience, Dan, Luke, Dylan, Grant made me feel like part of the Hendrick dealership family. As soon as arriving I greeted by Dan that recognized me from last year purchasing a car with, qui feel like part of the Hendrick dealership family. As soon as arriving I greeted by Dan that recognized me from last year purchasing a car with, quickly he introduced me to Luke with his friendliness got the ball rolling in the service department with Dylan the set the paper work for the annual vehicle inspection, then Grant came from the back explaining how the inspection will happen. I think no more than 30 minutes waiting I was leaving very happy and very satisfied with the friendliness experience professionalism from all these gentleman I had contact with. Again thank you for assisting me. Sincerely yours, Rosario Michele Roberto. More