Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
688 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
I'll always recommend a store that communicates as well as they do! I've bought plenty of cars from them new and used. Great group of people to do business with. I recently came in for an oil change and it as they do! I've bought plenty of cars from them new and used. Great group of people to do business with. I recently came in for an oil change and it was smooth going! More
I was down in Wilmington over the holidays visiting my son and his fiancé when I had a DEF system issue pop up on my Jeep Grand Cherokee. Thankfully, Hendrick’s was able to get me in in a few days. The pr son and his fiancé when I had a DEF system issue pop up on my Jeep Grand Cherokee. Thankfully, Hendrick’s was able to get me in in a few days. The problem was resolved the first time, but the experience was the best part. Khristine was welcoming and friendly despite it being extremely busy. But she also went above and beyond by lobbying for the customer’s concern about warranty coverage exclusion and working with her management to get it covered! I had no idea she was doing so, so the call I got telling me they had gotten it covered was unexpected! VERY happy with the quality of work and support from Hendrick's and thrilled with the support by Khristine Haar! More
Coolest place I've ever been shopping. AND this still stands. I had to order another Jeep and I didn't think they would discount the car because of the shortage but they took great care of AND this still stands. I had to order another Jeep and I didn't think they would discount the car because of the shortage but they took great care of me! More
Maintenance experience for my Jeep was great. My service consultant Drew did an awesome job of explaining things and updated me when needed. Way to go Drew! Thanks for your attention to detail an My service consultant Drew did an awesome job of explaining things and updated me when needed. Way to go Drew! Thanks for your attention to detail and professionalism!! More
I have always had my cars serviced at a dealership Hendrick Dodge Jeep is by far the best. Drew in service is phenomenal at his job. He can multitask very well. He gets you in and out as fast as possi Hendrick Dodge Jeep is by far the best. Drew in service is phenomenal at his job. He can multitask very well. He gets you in and out as fast as possible. He realizes my time is a important as his, yet I don't feel rushed. He will sit and chat also. Love it! The absolute best service advisor Hendrick has. More
Bought my dream truck today! Jordan was my sales person and he did an amazing job, not only did I get myself a Christmas gift but a birthday gift. I didn’t feel pressured at all Jordan was my sales person and he did an amazing job, not only did I get myself a Christmas gift but a birthday gift. I didn’t feel pressured at all to by the truck and they were able to bend around my needs. Highly recommend More
I really couldn’t believe the experience, ended up going with a competitor in town. I have only owned jeep/dodge products, with family working at their factories. I test drove a vehicle and was not intere with a competitor in town. I have only owned jeep/dodge products, with family working at their factories. I test drove a vehicle and was not interested, partly due to time and partly because I felt uncomfortable. I requested my trade in keys so I could leave. They said ok and returned several minutes later with a paper to sign and the car I just test drove (which I did not like) would be mine. I declined and asked for my keys. The seller returned with who I imagine was a supervisor to answer my questions. I once again said I wasn’t interested and wanted my personal keys. They agreed and returned with yet another individual to talk to me. After declining this final time I was given my keys and like I said went right across college to a competitor, ended up buying from them. More