
Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
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952 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
Great service my service consultant is above well above the normal. Takes care of all my issues especially when I drop the vehicles off for the day, Vincent Bing calls me with any issues that the mech has the normal. Takes care of all my issues especially when I drop the vehicles off for the day, Vincent Bing calls me with any issues that the mech has found and allows me to make the choice on having the work done and informs me of the cost so I can make a correct call that would have an impact on my finances. Great job More
justin amanda and khristine are a power house team. they are always willing to help and go the extra mile. by far the best service department in town they are always willing to help and go the extra mile. by far the best service department in town More
Amanda, Khristine, Justin were great, they took the time to explain what’s going on with the vehicle. to explain what’s going on with the vehicle. More
Aaron was awesome! He took care of all my needs and had me out in and out in minutes. He is an exemplary employee and I will definitely be back because of him! He took care of all my needs and had me out in and out in minutes. He is an exemplary employee and I will definitely be back because of him! More
Overall, this dealership is better than others that we have dealt with in the past. The Sales department was great at helping us find a vehicle that fit our needs and did not try to pressure us in any way have dealt with in the past. The Sales department was great at helping us find a vehicle that fit our needs and did not try to pressure us in any way. However, there were a few communication issues among the different departments, especially Parts and Service. We have been handled by two different Service Coordinators over the last 10 years; the 1st one was great, but the second (over the last 3 months) was not very good at following up and working/communicating with us. More