
Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
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873 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
Bought a 2022 Chevy Equinox this weekend from Jordan and had the best experience! Leading up to our appointment , he was incredibly diligent and genuinely cared about what was gonna work for my family & I! had the best experience! Leading up to our appointment , he was incredibly diligent and genuinely cared about what was gonna work for my family & I! The entire experience was wonderful. I hands down recommend this dealership & Jordan if you’re in the market for a vehicle!! More
Mason was a pleasure to work with. He was very professional and courteous. There was no pressure at all. I would definitely recommend him and the dealership He was very professional and courteous. There was no pressure at all. I would definitely recommend him and the dealership More
Andrew was a pleasure to work with. No pressure from him at all, I really appreciated that. Everyone I delt with was professional and courteous. No pressure from him at all, I really appreciated that. Everyone I delt with was professional and courteous. More
If I could give zero stars, I would. I brought my car to this dealership on January 26, 2025, for an engine check after a warning light came on. I was told the engine needed to be rep I brought my car to this dealership on January 26, 2025, for an engine check after a warning light came on. I was told the engine needed to be replaced—for a shocking $16,000. I declined the service and asked for my vehicle back. They said they needed to order a part just to reassemble it. Weeks passed with no updates. I emailed multiple times and was told the technician was out sick. I waited patiently, but after two weeks of silence, I reached out again and got no response. It wasn’t until I showed up in person that I found out my car had been in an accident caused by one of their employees—something they never bothered to call, email, or inform me about. My car, along with others, was damaged while in their care. Mine suffered bumper damage. I returned on April 14 thinking my car would finally be ready—but it was still damaged. No apology. No timeline. Just indifference from management, including Mike and Teddy, who clearly do not value their customers or take responsibility for their mistakes. Today is May 24, 2025. My car has now been with them for four months. No repair. No clear answers. Still waiting. At this point, it honestly feels like they don’t take me seriously—maybe because I’m a woman, which is even more upsetting. I came to this dealership expecting professionalism and fairness. What I got was the exact opposite—delays, zero communication, damaged property, and complete lack of accountability. Save yourself the stress and go anywhere else. This place does not care about their customers, and I wouldn’t trust them with a bicycle, let alone a car. To be fair, I’ve written great reviews for this dealership in the past—especially for simple services like oil changes. But when it came to a serious matter, they completely failed me, and now I have to share an honest and very disappointing experience. More
My experience purchasing a 2025 Ram 1500 Warlock from Stevenson-Hendrick Dodge Jeep Wilmington was nothing short of phenomenal, thanks to the outstanding service provided by salesman Andrew. From the mom Stevenson-Hendrick Dodge Jeep Wilmington was nothing short of phenomenal, thanks to the outstanding service provided by salesman Andrew. From the moment I arrived, Andrew’s welcoming demeanor and deep knowledge of the Ram lineup put me at ease. He listened attentively to my needs, guiding me toward the Warlock with enthusiasm and expertise, highlighting its bold design and impressive features like the 3.0-liter Hurricane inline-six twin-turbo engine and advanced Uconnect system. His transparency about pricing and options, combined with zero-pressure tactics, made the decision-making process a breeze. Andrew even took extra time to walk me through the truck’s towing capabilities, ensuring it was the perfect fit for my work and weekend adventures. The entire process at Stevenson-Hendrick Dodge Jeep Wilmington was seamless, with Andrew and the team going above and beyond to make it memorable. The dealership’s clean, modern facility and efficient staff made paperwork and financing a stress-free experience. Andrew kept me updated at every step and even followed up after I drove off to confirm I was thrilled with my new Ram 1500 Warlock—which I absolutely am! His dedication, paired with the dealership’s customer-first approach, made this the best car-buying experience I’ve ever had. I wholeheartedly recommend Andrew and Stevenson-Hendrick Dodge Jeep Wilmington to anyone looking for their next vehicle—five stars without hesitation! More