Hendrick BMW

Duane Coffey delivered an excellent customer experience! I arrived much earlier than my appointment time but not a problem for Duane. He even found an office for me to take an emergency Webex. Well done! C I arrived much earlier than my appointment time but not a problem for Duane. He even found an office for me to take an emergency Webex. Well done! Cody Campbell the finance manager was very helpful with valuable options of which I took advantage. Highly recommend Hendrick. More

Jeff was great! I love my new bmw x3! I had a great experience with all staff. I love my new bmw x3! I had a great experience with all staff. More

Jesse is the best ! !!! I have always been treated as a VIP. As a woman, previous experiences with other dealerships have left me wary. That is not the case here, Je !!! I have always been treated as a VIP. As a woman, previous experiences with other dealerships have left me wary. That is not the case here, Jesse always listens to my concerns and always addresses them in the most respectful way possible. I appreciate that the Hendrick organization allows their employees to deliver the level of customer service that I have been the grateful recipient of. More

Transparency on price sales when requesting leasing is not ok, do not honor national deals. Have a lot of add on in their price (like the forces add on etc) not ok, do not honor national deals. Have a lot of add on in their price (like the forces add on etc) More

Duane was awesome to work with. He listened and took his time, he got me into the perfect vehicle. I would do business with him in Hendrick again! He listened and took his time, he got me into the perfect vehicle. I would do business with him in Hendrick again! More

Robert was most helpful. He and everyone made my acceptance of delivery a wonderful production! He and everyone made my acceptance of delivery a wonderful production! More

Chris Quaglio was incredibly helpful in my car buying experience. It was my first time purchasing a car and he helped guide me through the process and answered countless questions. Despite my nerves and experience. It was my first time purchasing a car and he helped guide me through the process and answered countless questions. Despite my nerves and lack of knowledge, Chris made me feel comfortable and ultimately made for an effortless experience. More

Simply Amazing. ..Jeff Shinn has been the best salesperson we have EVER had! We first met Jeff in 2008 when he sold us a BMW X5. Our X5 lasted over 220,000 miles an ..Jeff Shinn has been the best salesperson we have EVER had! We first met Jeff in 2008 when he sold us a BMW X5. Our X5 lasted over 220,000 miles and finally we got the technology bug and wanted a newer vehicle. We researched and specifically wanted a pre-owned BMW X5 and knew exactly who we wanted to work with...Jeff. Note, there are a limited number of pre-owned BMW X5's out there but Jeff promised that he would find us one and he delivered. He not only delivered on his promise, but he also made sure we received a good trade-in value. We will only use Jeff Shinn as our salesperson as he meets all the criteria that you want in a BMW salesperson...he is honest, he keeps you informed and will find you exactly what you want at your price. I can't say enough about his service and dedication to you as the customer. JEFF SHINN IS SIMPLY AMAZING!! More

Taylor Cook was very helpful and friendly with purchasing pre-owned car. She even helped assist me after the sale with getting a loaner for service. I highly recommend! pre-owned car. She even helped assist me after the sale with getting a loaner for service. I highly recommend! More

Philip Allen and the rest of the staff were very friendly and helpful. Philip was low keyed and made our purchase a wonderful experience, and helpful. Philip was low keyed and made our purchase a wonderful experience, More