Back

Hendrick BMW

Charlotte, NC

4.9
808 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 808 reviews

July 11, 2026

Got my car taken care of in a reasonable about of time. My service advisor addressed all my issues and made sure I was taken care of. Jesse was my service advisor-kept me updated throughout the whole proc More

by kelliarenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
July 10, 2026

Very responsive- excellent communication I was promptly greeted and well attended to by all I came in contact with especially Jessie More

by Sally McArver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Walsh
July 10, 2026

Great customer experience! ! Service Tech is very knowledgeable and communicates effectively. Repairs were completed quickly. More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hall
July 09, 2026

John Paul Kemp always takes of me and my vehicle. Does a great job with what is needed and not needed. More

by mcarlisto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paul Kemp
July 08, 2026

Greta customer service and environment even though building under construction. Inspection report was a treat. More

by Don S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Feona and Brittany
July 08, 2026

100% Customer Driven and the sales and finance team were extremely patient in explaining to my generation all of the nuances of new technology. No sitting around waiting for hours on answers, offers and com More

by bbroome17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fiore ,Tim, Jim and Lawson
July 07, 2026

My experience from start to finish was A+. My sales person was extremely helpful and made my purchasing experience very enjoyable. More

by rolandsltr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Coughlin
July 07, 2026

I was very pleased with the service I received. The staff was courteous and informative throughout the entire process. More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 06, 2026

Our experience with Hendrick was very good. They answered all of our questions to our satisfaction and are very accommodating from finance to helping us learn our new car’s functions. More

by Shigginsatty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam’s, Brandon
July 01, 2026

Duane delivered my BMW in immaculate condition, traveling two hours to provide an exceptional, white-glove experience. More

by NicoraC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane
Jul 08, 2026 -

Hendrick BMW responded

Nicora, we are so happy to read such a great review about Duane and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1
...