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Hendrick BMW

Charlotte, NC

4.9
906 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 906 reviews

October 31, 2026

This was my first visit to this BMW dealership. The employees in the parts and service department were very helpful and courteous. A pleasant experience indeed. Be sure to see Sal…. He’s awesome! More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal service advisor/ Jacob parts dept
October 30, 2026

Abby, Juan Carlos and Luca were fabulous as always. I'm grateful for everything they do for me. Their level of customer service shines even brighter when compared to the non Hendrick dealership where More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, Luca and Juan Carlos
October 30, 2026

Great service experience! Very efficient staff. Mr. Saad Mubarak is a great guy and always give special attention to our needs. More

by Deepakshahmd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Saad Mubarak
October 29, 2026

Xavier was fantastic! Great deal. Smooth transaction. Above and beyond service. Grateful for him and his team. More

by JLW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier
October 28, 2026

Had an awesome transaction with Jacob. I was under a tight time crunch and he went above and beyond to being accommodating. More

by n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
October 28, 2026

I can’t say enough good things about Sal at Hendrick BMW of Charlotte! I’ve been working with him for four years since getting my X5, and he has consistently gone above and beyond. Every interaction is posi More

by HappyBMWdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
October 26, 2026

Jessie did a great job getting my car serviced on a tight schedule so I could use it for a road trip. Nice loaner and transparent on pricing! More

by Customer 1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Oct 30, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Jesse and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2026

Joe Pirolo is the ultimate professional to work with! Very humble, accommodating, flexible, knowledgeable and the best of the best! More

by John Wiener
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pirolo
Oct 30, 2026 -

Hendrick BMW responded

John, we are so happy to read such a great review about Joe and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2026

Went in for my annnual oil change and came out with a great offer for a newer car. Quick and friendly and painless! More

by Jenifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fianna, Joe Pirolo & Mike Weldon
Oct 30, 2026 -

Hendrick BMW responded

Jenifer, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2026

Very comprehensive sales process went thru the new car options in detail would recommend highly More

by Jcklass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Oct 31, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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