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Hendrick BMW

Charlotte, NC

4.9
594 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 594 reviews

August 09, 2023

David Owen is such a great service lane manager and Kim kovach is a phenomenal technician. I have recently had extensive work done to my BMW and this team has absolutely outstanding service and communicati More

by dmrenzi86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen, Kim kovach
Aug 11, 2023 -

Hendrick BMW responded

Dmrenzi86, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2023

Just bought our 4th BMW from Jeff Shinn and will go back back to him for our next one(s) More

by Abc
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Aug 03, 2023 -

Hendrick BMW responded

Abc, we are so pleased you enjoyed your visit to Hendrick BMW! We do hope we can be of assistance in the future. Take care!

July 21, 2023

They were great wouldn't go anywhere else love working with Chris he was great More

by deyonne1088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris quaglio
Jul 21, 2023 -

deyonne1088 responded

Great guy

Jul 21, 2023 -

deyonne1088 responded

They are great to work with

July 19, 2023

Jeff Shinn at Hendrick BMW Charlotte was awesome to work with. It my was my first time working with this dealer and I would recommend it to anyone looking for a BMW! More

by Alec Perricelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jul 21, 2023 -

Hendrick BMW responded

Alec, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick BMW

July 18, 2023

Kenneth Butron from your BMW Durham Service center was awesome, first time visit and was impressed by the care and speed of your service team. More

by Jimcuris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Jul 21, 2023 -

Hendrick BMW responded

Jimcuris, thank you for this great review about our BMW Durham team!

July 12, 2023

David Owen is courteous and got me out in a very timely fashion. Awesome service as always! More

by davidlcomedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen
Jul 13, 2023 -

Hendrick BMW responded

Davidlcomedy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We hope you have a great day!

June 18, 2023

Hendrick gets a 5 star rating from me but I’d like to highlight Nicholas Clifton for his sales expertise. Nic was knowledgeable about the product and if there were anything that he was not aware of he wo More

by T Guice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Clifton, Cam Warren, Chris Thomas, Michael Jameyson
Jun 21, 2023 -

Hendrick BMW responded

T, thank you for the awesome feedback! Enjoy your vehicle!

June 16, 2023

Jeff Shinn was extremely helpful. He made sure to go above and beyond to make sure our experience was great! More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jun 21, 2023 -

Hendrick BMW responded

Katie thank you for this awesome feedback about our sales department.

June 08, 2023

This was my third BMW from Hendrick BMW. My salesman was Jeff Shinn who treated me like family. Got a fair deal and could not be happier! He came in on a day off when that was the only day More

by Brownkem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jun 14, 2023 -

Hendrick BMW responded

Brownkem, we hope that you enjoy your third BMW. We are happy to hear Jeff helped you and went the extra mile to see you smile!

June 08, 2023

Duane Coffey delivered an excellent customer experience! I arrived much earlier than my appointment time but not a problem for Duane. He even found an office for me to take an emergency Webex. Well done! C More

by Andy Drotleff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Coffey, Cody Campbell
Jun 14, 2023 -

Hendrick BMW responded

Andy we are so pleased to hear you were provided with a great Sales experience from our staff.

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