Hendrick BMW
Charlotte, NC
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Everyone was very attentive and helpful. I opted to lease for the first time. An excellent option if you drive less than 10K miles per year and want to have the piece of mind of having everyt I opted to lease for the first time. An excellent option if you drive less than 10K miles per year and want to have the piece of mind of having everything covered. More
2006 mini cooper service Very welcoming and friendly staff. Stormy was very helpful and Eric was on also helpful and informative about my situation with my mini. Thanks to all Very welcoming and friendly staff. Stormy was very helpful and Eric was on also helpful and informative about my situation with my mini. Thanks to all. I love my car! Thanks for your time and help More
Amazing Customer Service Ben Trask was amazing every step of the way with getting down to figuring out what was wrong with my vechile. Took my car in early that morning and ha Ben Trask was amazing every step of the way with getting down to figuring out what was wrong with my vechile. Took my car in early that morning and had it back later that afternoon. Really sweet and understanding person that takes his job and customer’s serious. Goes above and beyond More
Purchase used car traded in car Did not clean the usd car that was purchased according to what I would have expected from a Hendricks dealer did not pay off trade had to call three t Did not clean the usd car that was purchased according to what I would have expected from a Hendricks dealer did not pay off trade had to call three times to get the issue resolved, left messages with no return calls. More
Great Service The primary reason I like this dealership is that I have an excellent service representative whom I trust. Sales can be pushy but at least great serv The primary reason I like this dealership is that I have an excellent service representative whom I trust. Sales can be pushy but at least great service makes up for this. More
Excellent service and easy to talk to. I was buying/leasing a car without my husband. My sales associate was Mike Morrow. He was easy to talk to, he listen to what I wanted and help me u I was buying/leasing a car without my husband. My sales associate was Mike Morrow. He was easy to talk to, he listen to what I wanted and help me understand what I needed to do since this was my first time. This experience was the easiest thing I have done in a long time. I will be sending people to this dealership and also to Mike Morrow. More
Great Dealership and Salesman . Great car and great price! Large inventory of cars and if they don't have what you want they can get it from one of their dealerships. . Great car and great price! Large inventory of cars and if they don't have what you want they can get it from one of their dealerships. More
Honest, Friendly Service Advisor John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hen John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hendrick recognizes his value. More
Quality Service I must say Thank You to the BMW Staff And service Manager for the excellence service that I received ..I had three different recalls on my BMW X5 and I must say Thank You to the BMW Staff And service Manager for the excellence service that I received ..I had three different recalls on my BMW X5 and the service was in a timely manner..Thanks to Justin and the service team.. More
Excellent Saad Mubarak has always been an excellent Service advisor and he continued to maintain his reputation. My vehicle feels better after service here. Wil Saad Mubarak has always been an excellent Service advisor and he continued to maintain his reputation. My vehicle feels better after service here. Will continue my business here. More



